Charmed by the Big-city life, you are seriously considering to move to start a new life. You already know what are you expecting from The City That Never Sleeps. In your dreams, you are walking along the world-famous street with a cup of freshly brewed macchiato towards the life of your dream. So, you feel like it is time to move. Your first and probably the most important step on this road would be to look through the moving options given by dozens of movers. And here we are happy to share our very thoroughly sorted choice of NY most secure and reliable moving companies to make the process as smooth as possible. We did our best to cover everything for your move: both online and offline estimating, well maintained moving checklist to make sure you are fully prepared and set to go and finally, the best choice of moving companies. You can also see the full catalog of New York movers here. Let the party begin.
|Moving Company||Rating||Cost of moving|
|5 stars||The average interstate move will cost you about $2700.|
|5 stars||The average local moving costs will be around $500.|
|5 stars||The average local move is $750.|
|5 stars||The average local move is $750.|
|4.5 starts||The average local move is about $990.|
|4.5 starts||The average local move ill cost you $1300.|
|4.5 starts||The average long-distance moving costs will be around $2200 together with local about $700.|
|4.5 stars||The average interstate move is about $2300 together with a local move for about $1200|
|3 stars||The average local move is $1280 and interstate moving costs will be around $850.|
|4.5 starts||The Interstate move with Dumbo Moving will cost you about $2200 together with average local move is $690.|
As the top-rated NYC moving company, Roadway guarantees your satisfaction with every move. Roadway Moving gives you the peace of mind that comes from knowing there is a full customer service department behind you that will not leave any issue unresolved. Their team is highly trained and cares about the happiness of our customers. They have the finest people in the moving and storage business providing local, long-distance and office move. Roadway respects your time. Roadway Moving delivers on time. Their movers in New York treat customers the way they would like to be treated. View the rate
Kat Y. ★★★★★
I paid for packing and moving services and am very happy with the service I received. First, I do want to say that when I had initially reached out to the company, my contact was Ana, but when I called or emailed questions and to follow up, I never received a response from her. When I called the customer service main line, however, I was set up with a new contact person, Joe, who was very helpful and responsive any time I called. I also appreciated that they reached out a few days before the move to confirm everything with me, which I would’ve wanted to do if they hadn’t. It’s these little details that count a lot with me. Regarding the day of the move, my main contact was Walter. He helped me make a move from Brooklyn to Manhattan. They packed up all my things for me as promised (I basically didn’t do anything and felt super awkward about it), and did so very efficiently. Walter was also very friendly and thoughtful. Due to the pandemic, he had brought hand sanitizer and masks for me. Upon arriving, they were again very efficient at getting my things where they needed to be. Although I hadn’t paid for any disassembling, reassembling, or unpacking services, they were also kind enough to insist they help me put my bed frame back together. This was such a help to me as it would’ve taken 3x the amount of time doing this completely alone. Thanks for taking a lot of the stress of moving off my shoulders. Will definitely call up Roadway again for any moves I have in the future.
Stefan T. ★★★★★
Marius called us up the day off to let us know he’s on his way and gave us an estimated time of arrival. As we all know, moving can be very stressful so having someone call you to let you know that they are on their way is a big help. Upon arrival he went over the plan, very professionally, which was very calming on this stressful day. After going over everything, he and his friendly team packed up my apartment in no time, I mean these guys know how to move fast and taking care of the delicate things doing so. Obviously not their first move! After a short drive to our new apartment the unloading began. It all went smooth and nothing got damaged as the crew took great precautions bringing all the stuff into my new home. Thank you Roadway Moving for being a part of a new chapter in my life. You made the whole moving experience so much better!
Chrissy B. ★★★★★
The Roadway Movers team was efficient and professional. Avi came over to give an estimate for the move and the initial price they gave me was what I was charged! No hidden fees! It was very reasonable, especially since only Roadway staff will be handling my boxes, and they don’t outsource the move to other trucks. I must have contacted at least 10 other businesses for quotes, and Roadway brought the most value. They also are very modern! They also have a different barcode and number for every box, so I know what items are where! Great checklist system and helpful labeling. Roadway Movers even gave me quick check-in phone calls, before, during and after the process which is reassuring. The team: Roman, Diego and Julio arrived early. They were all very friendly, easy to talk with, polite and made me feel comfortable. Which is great, because when I know the whole place will be in boxes soon, there’s that anxiety and “omg what if I don’t get it all done?!” feeling… and with them I was in great hands! Everyone was respectful of my time and belongings. Diego handled my room and noticed everything that needed to be done. He spotted an extra cell phone charger that he thought would be good to take with me instead of have it packed up, and I’m sure my phone will thank him for that soon! Roman made sure any of the nails still in the walls from the pictures I had hanging were taken down, and the home is in beautiful conditon after the move!
As a young, dedicated, and fast-developing reliable moving company, we look to provide only the best relocation experience for all our clients. Hiring Dynamic Movers you don’t need to worry about moving your valuables as they are licensed and insured. What makes them stand out from the crowd is successful moves it has delivered since its establishment. Dynamic crews served countless customers, and over 90% of them were happy and satisfied with the quality of the services provided. Dynamic Movers NYC professionals have relocated customers from all neighborhoods in the Tri-state area. To ensure long-term commitment from movers and complete satisfaction from clients their employees go through screening and intense professional training. View the rate
Jenny J. ★★★★★
Even though I move every other year, and I’ve always had some great movers, no moving company has made me feel like I’m definitely going to go with them again until I hired Dynamic Movers. Booking a move with them was super easy. I loved how they were really precise with their quotes and really broke everything down with an easy online user interface. Their pricing is more transparent than other movers I requested quotes from, too. The movers came a bit late because their truck broke down, but Sam from the office gave me a headsup right away. During the move the guys were fast and very focused. Getting to know them was cool too – one of them is a singer! Not only was Dynamic Movers the most responsive movers, their quote was also the most reasonable for our move to an apartment 5 blocks away. There is no doubt we would be using them again for our next move.
Samantha H. ★★★★★
This team was truly amazing! Moved out of a 1bdr in BK and into a different 1bdr apartment in NJ in under 4 hours. I asked them if they needed help, but I didn’t have to lift a finger. Very efficient and very very affordable. Will absolutely be using them again in the future.
David D. ★★★★★
Excellent movers!! Fast and efficient. They finished moving in 1.5 hours for 1 bedroom apartment. I didn’t have to lift a finger and was sipping coffee along the way. Great experience. Would highly recommend them again.
Joy G. ★★★★★
These guys are the best movers. No-fuss, hard-working, and honest, which, unfortunately, isn’t always the case for movers in New York. I messaged about 8 movers for a quote, and Andrew got back to me almost immediately. It was $285 for the first two hours, including driving over to the new place and disassembling furniture. I also really appreciated how they specifically say that they don’t add more to the price if you’re moving in/out of high-floor walk-ups – getting out and around narrow stairwells can be the stuff of nightmares even when you’re not balancing a full mattress or bookshelf on your shoulders. Frank and his team were just fantastic. Got things done in a little over an hour. They made an inherently stressful experience so much easier. Plus, they remained cheerful and professional during probably one of the most humid, hottest days in July. I kept plying them with ice-cold bottled water, slightly fearful that the professional facade might crack at the sight of a pile of Amazon furniture boxes at the new apartment, waiting to be lugged up five flights of stars, but nope, friendly throughout. They deserved every cent. I’d highly recommend them to anyone who is thinking of getting movers. Wished I used them for my last move!
JP Urban Moving is professional, positive and friendly. They take pride in delivering exceptional customer care and quality moves. They stand by our core value of creating a positive, reliable, and enthusiastic team environment in everything we do. JP Urban Moving provides residential and commercial moving services. Full-Time and Part-Time work available. JP Urban Moving all about offering flexible hours. They are equipped with the best packing materials ensuring all your items are well protected and transported to your destination safely. View the rate
Molly R. ★★★★★
If I could give JP Urban more than 5 stars, I would. My partner and I found ourselves stuck outside the country and needing to pack and move our entire apartment into storage in a little over a month, thanks to COVID-19. We were completely overwhelmed, but after seeing all the great reviews for JP Urban, we decided to get an estimate, which was emailed to us quickly, courteously, and proved to be extremely affordable. When I spoke to Jazmin on the phone, she was very patient and kind. I told her about our situation- stuck outside the country with an apartment in “still lived in” conditions-and she assured me that as long as we had a friend / family to oversee the move, it would not be a problem to set a date to pack and move within the month. Our moving team was made up of Chris, Walter, and Miguel and his crew. Chris provided us with calm, clear communication before, during and after the move itself about what to expect, timelines, and what COVID-19 precautions his team was taking, and what precautions we should take as well. Miguel and his crew were so fast and so friendly, I could hardly believe it. They packed, boxed up, used hanging boxes, wrapped furniture, and moved a VERY FULL 1 bedroom apartment in Brooklyn into a 7×10 storage unit, also in Brooklyn, and it all went as smooth as can be. Not to mention they did it an hour and a half faster than they’d estimated, saving us even more money. We were absolutely sure that it was going to be a nightmare to try to move out of our Brooklyn apartment during this crisis, but JP Urban made the process completely stress free. Thanks for everything JP Urban!
Christian B. ★★★★★
We used JP Urban Moving to move a couple of neighborhoods over. Best choice ever! We were concerned about our ability to move in the midst of a pandemic, but JP was very good at keeping us informed through their website, calls, texts and emails about everything being on track. The team was great – showed up on time and worked non-stop – even had an extra guy join them half-way through. Things were very well protected and there were absolutely no incidents to report! Would recommend this company to anyone moving in the NYC area!
Mikayla V. ★★★★★
My move went perfectly. I cannot express how appreciative I am of the services I received. I was so worried and anxious when I found out that I had to move within a short time frame, in the middle of this pandemic. Everyone was friendly and efficient. feel so much more comfortable and relieved after my move with JP. They valued safety, all wearing masks and taking precautions. Thank you so much!!
Shirley W. ★★★★★
Moving is always the biggest pain in the butt and I’m always stressed out leading up to it. I decided that we were going to use a moving company this time around. After doing a ton of research and getting more quotes than I could count, I decided to go with JP. Our move was a 2 BR in Brooklyn, 1 stop in Morris Plains NJ to pick up some more furniture, and finally to Weehawken NJ. The entire duration of the move was a little less than 6 hours, including the 1.5 hours travel time, talk about efficient! I found a September moving special on their website for $99 an hour for 3 guys, and they honored that price. Our total move came out to about $1k after the moving, travel time, supplies, and tipping each of the guys, which was actually less than I thought it would come out to. Now onto the actual work. I couldn’t be more impressed with how quickly and how well they packed all of our furniture. Nothing was damaged upon arrival, even all the more delicate/fragile items. They were incredibly attentive and organized, they communicated with me the entire time, and the dispatcher checked in with me throughout the trip to make sure we were on schedule and everything was going smoothly. 100% would use them again for my next move, couldn’t be happier with how everything turned out.
Moving Helpers are among the best at furniture moving and work only for moving helpers as they are not day workers. They try their best to provide customers with an efficient and professional level of moving service within one’s budget and beyond that of other moving companies. They offer moving services at an hourly rate or a flat itemized guaranteed rate. Due to this, Moving Helpers has grown substantially over the past few years. Whether you are moving one item or needing a complete box packing service with your move, Moving Helpers can definitely handle this in such a manner which is sure to gain your moving needs. When you are trying to choose the right local moving company or a long distance moving company to handle your move, a previous moving customer or repeat moving customer’s referral speaks in volumes and for itself. View the rate
Andy Sky ★★★★★
Both Mike and Henry were extremely professional throughout the moving process. They checked everything to ensure nothing got damaged during the move. I appreciated the attention to details.
John Banks ★★★★★
Were great!! Saved a lot of money using this service. Will consider using them again as I move frequently. I would highly recommend them. The perfect moving experience.
Tevin Graham ★★★★★
These guys were so helpful. Cheap, effective, and they went above and beyond. On time, and they took their time to do everything according to the way I wanted it to be done. They worked as soon as possible to save on hours as well, which we appreciated.
Tiffany King ★★★★★
Prompt and efficient! Very reliable company. They were on time and went right to work, took extra care with my belongings and were very fast at the same time.
Customer satisfaction is what determines Elate Moving success, which is why they take a hands-on approach. When interacting with Elate Moving, you will notice that they are particularly focused on the principles of quality workmanship, timely completion, competitive pricing and integrity in all business dealings. Their team offers hourly, competitive rates for full professional moving service. Elate Moving combines knowledge and research with extensive practical experience to ensure a specialized approach for your project needs. View the rate
Josh P. ★★★★★
I was suspicious when I first encountered Elate on yelp and read the reviews. So many movers RELY on fake reviews on their websites and yelp. And I’d never seen movers with this high of a rating. I’ve been burnt by movers before, so I was doubly suspicious. And I’m here to say that I was (gladly) wrong to be. From start to finish, Elate made the stressful process of moving as much of a joy as it can be. They gave me a quote, and unlike pretty much any other mover out there, did not charge me a cent more than that initial quote. (And it was a great quote/price compared to other movers I contacted who would then tack on long haul fees, and stair fees, and claim you had items they didn’t plan for). I moved out of the New York area, but should I ever decide to move back, I would hire Elate again without hesitation, and that’s honestly the highest praise I think I could give movers.
Briana W. ★★★★★
Igor and his team helped me and my family move. They were extremely helpful and got everything to the storage in a fast manner. I highly recommend it!
Ramya J. ★★★★★
I just moved from New Jersey, USA to Toronto, Canada and hired elate moving company to help me with moving my 1 bedroom apartment. The movers were awesome. I had my stuff delivered to the new place within 24 hours. The team was led by Andrei. Following were the pros for the move:
1. They were on time at both origin and destination
2. The movers were very quick and well equipped
3. No need of going to the border for releasing the customs
4. Flat priced
5. Quick delivery within 24 hours with no damage to the stuff
I could not be happier after making this decision to hire elate moving for my move. I compared other cross border movers as well but everyone was charging more money with the delivery date of 7-10 days from the pickup. I would highly recommend the elate moving team for a cross border move.
Ted H. ★★★★★
Best movers I’ve ever used. Nick Miller from Elate Movers called and suggested a FaceTime Quote. Wow, such a good idea. No waiting around for someone to show for an in house quote. And no need to make an inventory list. The FaceTime quote took about 11 minutes. Disaster! The original move date was impossible. I called Elate and asked if we could change the date. Nick Miller changed the date for no extra charge. Changing the move date really help me out. Dymtro and his team of four arrived 10 minutes early. The team packed and moved my one bedroom apartment in 2 hours 8 mins. I was very surprised at their speed. They definitely have a system. Better to stay out of their way and let them do the work. On arrival, the guys were very helpful in placing the furniture and boxes. The final bill was exactly as quoted. The contract stated a flat fee. And that’s what I was charged. I had heard about surprise charges from other companies. I was charged the flat fee and nothing more. I would say this was the best part. I do have a heads up. Have a cashier’s check on the move date. If you use a credit card, there is a 4% surcharge. Avoid the surcharge with a cashier’s check. I have no complaints. If you want to avoid headaches, this is the company to choose.
Movage Moving and Storage is a young and ambitious company that offers impeccable service and differentiate itself from the pack. Movage offers moving services throughout the United States and internationally. The company provides inclusive pricing and a 100 percent money-back guarantee. They were the first moving company in the U.S. to offer a Customer Bill Of Rights showing deep respect for customers rights and safety.They offer a complete relocation service and continually investing in the latest technology and working practices in order to fulfill the expectations of customers. Movage qualified staff of professional movers and fleet of new trucks will meet all of your moving needs. View the rate
Morgan W. ★★★★★
Had to move out of my apartment due to pandemic. Jeff Davis made it really easy to organize the move via phone, and gave me emails to confirm everything a start a paper trail. Of many storage companies, this one was the most affordable while still offering private storage, a moving team that would make sure all my things were properly prepared for transport to storage and the space and a truck to do it all. Lavert and James were fantastic! working swiftly while handling my possessions with maximum care! Answered all of our questions and also wore masks to the pick up. Found movage through the better business bureau and feel completely stress free knowing that when I go to retrieve my belongings it will be another quick and easy process!
Virginia P. ★★★★★
This is my second time using Movage BECAUSE THEY ARE BETTER THAN ANYONE I HAVE USED! Luca helped me organize the move and was incredibly patient and friendly. The company charges a flat fee, which I appreciate. Lavert was the foreman of my move, working with Al and Junior. They were professional, considerate and most of all COMPETENT. My furniture was carefully wrapped and delivered in the same condition they found it. After placing everything exactly where I directed, they cleaned up and left. I highly recommend Movage and the people the company employs.
Francisco R. ★★★★★
I recently moved from New Jersey to Ohio and I hired Movage Inc for our moving. The three guys who came to pick up our furniture and boxes were really efficient and quick. In barely 2 hours they took all our stuff and charged inside their truck. They handled our belongings in a very careful way. We got our furniture in 5 days, just one day after we had moved to our new house. The delivery crew was very careful with our furniture and boxes and everything arrived in excellent condition.
I would recommend them for long distance move.
Christopher T. ★★★★★
Movage just helped me and my family pull off our 2nd cross country move in little over a year. We got BURNED on the first move by an imposter moving company (Titan Moving and Storage) that is no longer in business or at least not under this name. So to say the least we were very circumspect in choosing a moving company for this 2nd go-around. We moved from NYC to central California and moved from a 2 bedroom apartment. We had over 40 medium boxes in addition to a host of other things (had stuff in storage while living in the apartment). Had snowboards, golf clubs, crib set, beds, multiple bins of children’s toys, dressers, and book shelves. Titan the year prior had given us a quote for $2300 for these belongings and had a slew of hidden charges, out-sourced the move when they promised they didn’t do that, never answered phone calls, couldn’t track our belongings, and didn’t cough up the belongings until after a 2 month long wait and litigation was threatened. The $2300 became around $6000… Movage in the other hand was AWESOME! The sales person who did the quote was extremely helpful. When we had more boxes than expected he gave us only a reasonable increase in the move price. There were no hidden charges. If I ever called them to verify pick-up or drop-off times, responses were punctual and polite. No suspiciously massive deposit was required (only $150). We loved that Movage was local to NYC too! The pick-up was seamless. The movers were professional and thorough. For cross-country moves they ask you allow up to 15 business days. We got our belongings after exactly that time frame. When I called for a status update, the office knew exactly where the truck was and able to provide delivery date estimates. All of our belongings arrived intact, nothing was missed. The whole cross-country move was done for about $4000. A whopping $2k less than the previous with 1000x less of a headache! My wife and I HIGHLY recommend Movage. Especially to anyone in the NYC/Tri-state area.
Seka Moving delivers the best possible moving experience without any stress and treats every single customer equally fair. They offer transparent hourly or flat-rate pricing without any hidden fees or extra charges, give wrapping materials for free, and strive to communicate with every customer in the most comfortable way. At Seka Moving, they combined experienced customer service, responsible movers and powerful trucks to individually approach and satisfy each customer’s needs. Seka movers are trained to wrap, pad, pack and unpack the items of different shapes and sizes, so we will be able to safely transport your belongings when you move. View the rate
Anne C. ★★★★★
Seka Moving was simply the best. From the moment I submitted the initial inquiry until the moment the team walked out the door, I was completely satisfied.I worked with Luis and Peter via email and over the phone to come up with my inventory and the price they quoted was the price I paid.
The on site team was a dream. Nika and his team arrived at exactly the time they were due. They worked efficiently and took great care with our items both out of our old home and into out new home.
Seka Moving took all of the stress out of the physical move and I could not be more pleased. Would absolutely recommend
Matt M. ★★★★★
Great movers. Fast and friendly. Will use again next time we decide to move. Max, Nick, and Azimuth were great!
Ryan D. ★★★★★
Alma’s crew. Great movers, very diligent and efficient. Everything got to our new home perfectly.
Erin L. ★★★★★
They were quick and efficient. However in their efficiency they neglected to put my bed frame back together properly and in addition they lost the majority of screws used to originally put it together. They just threw the pieces together but didn’t screw things down and now I need to buy new screws and put my bed frame back together even though I explicitly requested furniture reassembly. I guess their definition of furniture assembly doesn’t include actually screwing things together. I would highly advise against using them if you need furniture assembled or disassembled. Additionally I reached out afterwards about the issues with the furniture assembly and was never reaoonded Other moving services were fine.
Whether you are leaving your apartment in Brooklyn, moving to your dream house in the Hampton’s, moving to another state or country, or relocating to London FlatRate will turn the world upside down to ensure you have a perfect move. FlatRate Moving has a secrete recipe for the Perfect Movers, who provide the best moving services to customers: they empower their movers with a wide range of resources such as training programs, massages, morning breakfast, and state-of-the-art facilities. FlatRate now operates nine branches located in major cities throughout the US, in London, and an additional 160 representatives in destinations around the world. View the rate
Sharon Shafir ★★★★★
Outstanding move with professional and service-oriented employees- I was overwhelmed with the smooth and the fast workers.
Kevin K. ★★★★★
Great interaction with the quoter upfront and he was very commercial. Moving team was there over an hour early to make sure they got a good parking spot to make the move seamless. Nobody does that! Incredible service and would strongly recommend.
Jessica Rodas ★★★★★
Highly recommend FlatRate movers to anyone looking for a professional and friendly team. Had to change our moving plans due to Covid-19 and had some back and forth along the way because of building requirements but always got a quick response from FlatRate. The movers were quick, efficient, and did an excellent job!
Danny Souza ★★★★★
Overall experience with FlatRate was great – from the sales rep and quick quote to the actual moving day. The moving team arrived a few minutes early and moved everything very carefully and efficiently. My specific team (Elmostafa, Mamado and Zoran) was fantastic – very friendly and worked very hard to make sure I was comfortable with everything they were doing. The FlatRate team made moving in NYC (from my apartment to storage during Covid-19) much better than expected. Would highly recommend.
Imperial Moving and Storage is a tightly-knit team of professionals based out of Greenwich Village NYC. They are passionate about partnering with good people and organizations to produce exceptional moving service for all relocation needs. They are also helpful in planning your budget being open in giving advice and sharing moving experience. Their skills are specific and extensive. They provide residential or commercial relocation. They are also ready to do all the packing and unpacking. Imperial Movers create personalized packages with attention-to-detail, in order to ensure that your moving experience is catered to you, pleasant, and efficient. View the rate
Dara M. ★★★★★
This was our first experience with Imperial, during covid 19 epidemic no less. We had 2 days notice to move our daughter’s belongings out of her NYC dorm. Not only were they professional they went the extra mile !!! Would recommend this company 10/10.. Adi our salesperson was professional, and very responsive!!! Their drivers were great from facetiming my daughter to double check they had everything! thank you for making a stressful time a little less stressful.
David J. ★★★★★
My friend Sara K. recommend Imperial Movers. Even though she moved long distance, I decided to use them for my local move from Chelsea to Upper West Side.
First good thing was that they showed up early. Movers that I used in the past would usually be late and give me windows that are ridiculous. Imperial guys showed up 30 minutes ealry, to start wrapping and protecting the items.
Miguel was my mover, he packed my apartment and he was super careful. He was very careful with my items, his guys wrapped everything, even my boxes and delivered and staged everything safely. When I asked them to put in my a/c unit and my tv back on the wall they did it without a hesitation. They even placed the furniture and helped me arrange furniture in a new apt.
I am highly recommending them, the representative I booked the move with is pretty awesome too, if you want the best one just ask for Sean. He was transparent and helped me meny times with changes I had.
Moving in NYC is stressful but Miguel and Sean made it relaxing and stress free.
5 stars for Imperial!
Luna S. ★☆☆☆☆
do NOT go with this company!!! Anyone else will be better, even a random person from the street.
Like many people in NYC, my lease was ending and I needed to move my stuff out of my apartment (a full sized bed, a dresser, a desk, and some clothes – nothing too major) during the pandemic. I called a few places and Dion gave me the best quote. I didn’t think the online reviews seemed too bad, but was so wrong.
Little did I know that the reason they seemed so inexpensive is because of all of the hidden fees! My final bill ($1150) is roughly 40% more than my original quote ($690) due to inflated labor costs ($130/hr), “extra” material costs (didn’t get an itemized breakdown but +$167), and a delivery fee that is being double counted as labor ($130). Also, apparently they charge you $90/hour to see your stuff in the warehouse! Talk about ridiculous.
I had a move scheduled for Tuesday. I had to keep calling the company leading leading up to the move to confirm that I could FaceTime the movers. I know for sure that I was the company’s only move that day. The movers FaceTimed briefly me when they got to the apartment and when they left. They took 3.5 hours to pack everything up (which is absurd in itself, I did not have that many items) and the mover said that it would only be another hour fee to get to the storage locker and unload everything. I also have no idea what the additional packing charges are, as no one has given me an itemized list. After that, I had no idea what happened to my items. I received NO confirmation that they got to the storage facility and at what time. Someone sent me a credit card authorization form via DocuSign with a huge bill amount. I tried calling Sean Rome, the manager, to track down my items and get some clarity on my bill but he kept ignoring my calls and emails.
On Wednesday, I had a woman named Katya from the warehouse call me to set up a payment for the monthly storage. This was also not what I was quoted, Dion told me $98/month and Katya told me it was going to be $108/month. I asked Katya about my inflated labor hour bill and about my items and she did not answer either question. She just told me it was $90 an hour to see the items. I don’t even know that they are there!
Later in the day someone named Bayram sent me another bill in DocuSign and I asked him for an itemized invoice. The invoice he sent is no better than a kindergartner could do, it’s very vague. I said I was unhappy with the labor charges (6 hours vs 4.5 hours) and inflated materials and he again referred me to Sean. I finally got through to Sean after multiple calls. His claim was that they were very busy dealing with unhappy customers. *cue surprise* He said the most they could offer me was an $80 discount and did not explain the additional labor charges or confirm where my items were. Sean also said that the movers should have FaceTimed me when they got to the storage facility, which they did not. That does not help me at all.
I’m still in the middle of fighting my absurd bill and confirming my items but wanted to post a review to warn people. Please DO NOT go with this company. Believe the negative reviews! A dog can honestly do a better job!
Dumbo Moving and Storage offers local residential, long-distance moves, and office/ commercial relocation. They provide immaculate moving services at a reasonable cost. They also have the ability to offer short and long term storage options. The warehouse is safe and secure. Dumbo movers are trying to minimize stress and ensure a smooth transition. They have shown that taking some business risks comes with great rewards as well. Customers’ trust and a number of positive moving reviews is the reward they were hoping for when they founded the company. View the rate
Sydney A. ★★★★★
I’ve moved a couple of times in NYC through the years, and always have done it myself, with a Uhaul and extra set of hands. However, I had more furniture now than in the past and decided to skip the stress of going to rent a truck among the COVID pandemic. I’m really glad I did, Dumbo moving did an amazing job and really alleviated the stress. They didn’t damage anything, were really friendly, and did the job amazingly quick (like within 1.5 hours). The price was also so affordable. I highly highly recommend and would move with them again in the future!
Crystal R. ★★★★☆
I made a GIANT move to another state during Covid19, I was terrified and knew I couldn’t manage it on my own. Luis was always easy to reach, Vladimir was always prompt with his responses. They were reasonably priced and despite a few broken glasses my items all arrived to my new home it safely. The gentlemen who helped me move in Ed and another gentleman who’s name I didn’t get were AMAZING! Helping me organize and assure all my items were accounted for. I read several reviews and was a little nervous because some people didn’t have move things to say. But I had a positive experience and would recommend Dumbo Moving to others
Sara R. ★★★★★
Used Dumbo for a last minute move. Was priced decently and easily with help from Edward. Had some changes near the end and they were able to accommodate us. Our movers were Bidzina and George. They did a great job moving our entire apartment during a pandemic. They were perfectly on time, quick, clean, and quiet. Would highly recommend it.
Wajid Q. ★★☆☆☆
I’m just glad I was able to get my move completed in these times. While the movers coordinated well and moved the equipment. They managed to break my bed frame while moving , then deny it. They also kept some parts of my furniture in the truck and never unloaded. Their customer service and support teams never got back to me after the move was completed. The guys told me there would be an extra charge for going up the 2 flights of stairs, and I mentioned to them I paid for this already and showed receipt, but they said I would need to pay extra. Over all – very poor customer service. I won’t recommend using them again.
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