Frequently Asked Questions – FAQ

What is the average cost for moving?

The American Moving and Storage Association lists the average cost of a local household move to be $2,300, and the average cost of a long-distance move to be $4,300. These amounts are based on 7,400 pounds as an average moving weight. We propose you to use our moving cost calculator and examine factors that influence the cost of your move.

Before hiring a reliable moving company or even if you have chosen DIY move for yourself you should be prepared or at least think over about:

  • Packing options (DIY packing or professional packing)
  • Packing fragile or valuable belongings
  • Size of your move (what size container or moving truck you need)
  • Loading and unloading options
Do I need an estimate?

If you are interested in the total price of your move you better invite a representative from a moving company to conduct a visual survey of all of the items you plan to move. After you will be given a written estimate. Don’t worry, it is free.

What’s the difference between an in-home estimate and an over-the-phone estimate?

An in-home moving estimate means that a representative from a moving company will come to your home to estimate the cost of your move. This is the most accurate variant of a moving quote. An over-the-phone moving estimate is a less accurate estimate. But it is also acceptable for planning your moving budget. Just prepare an inventory list beforehand.

Which type of estimate to trust? Weight or cubic feet?

The practice of calculating your move based on cubic feet is illegal in many states as it’s much easier for a moving company to overcharge you. Most legitimate movers charge based on the shipment’s weight. Read more.

What is the cheapest time for moving?

The peak moving season usually begins in April and ends in September. Try to avoid weekends, along with the beginning of the month. To ensure the most convenient pick-up and delivery times, choose a weekday in the middle of the month. Keeping the date of your move-in mind will help to plan the entire move, set deadlines and avoid a stressful, last-minute rush.

Can I move my pet(s)?

Pets cannot be carried in the moving truck. We also recommend preparing carefully before moving your pet.

Can I move frozen foods?

Be sure to discuss with your moving company what can and can’t be moved. Frozen foods can be moved, but only under specific, limited conditions. Check the whole list of things that are not allowed to be moved.

Can I move jewelry and other valuables?

Items of extraordinary value such as jewelry, money, photographs, antiques can be included in your shipment. However, we strongly recommend carrying expensive items with you.

How do I change my address?

An online Change of Address form is available on the United States Postal Service website. You may also consider renting a PO box. It’s also important to change your address with your banks, credit card companies, insurance providers and magazine subscriptions. Read more.

What papers is the mover required to provide?

All moving companies must provide you with a booklet ‘Your Rights and Responsibilities When You Move’. That is created by the Federal Motor Carrier Safety Administration (FMCSA). Read more.

What is Less than Container Load (LCL)?

Less than a container load is a shipment that will not fill a container. With an LCL shipment, you pay for your load that is going to be shipped in a container with one or more loads from other customers of the freight transport provider. If you know that you cannot fill even a 20-foot container, LCL is the most sensible option in terms of cost and convenience.

Which is cheaper LCL or FCL?

Unlike FCL, which usually has a flat rate per container, LCL is charged based on the volume, set in cubic meters. LCL shipping is a cost-effective solution for smaller shipments as you only need to pay for the volume space used. At the same time it almost always cheaper than air freight.

What is FCL Full Container Load?

A standard (twenty or forty-foot) container that is loaded and unloaded under the risk and account of the shipper or consignee. In general, a full container load attracts lower freight rates than an equivalent weight of loose (break bulk) cargo. Full Container Load is also called full trailer load (FTL)

What is FAK?

FAK stands for Freight All Kinds. Essentially, FAKs were set up to help shippers who ship items at multiple freight classes ship all those shipments at the same class. FAK is a moving industry term for a carrier’s tariff classification for various kinds of goods that are pooled and shipped together at one freight rate. Consolidated shipments are generally classified as FAK. It was implemented to facilitate easier pricing and billing communication between the shipper and the carrier

What is ACH Payment?

Automated Clearing House (ACH) is an electronic network for financial transactions in the United States. ACH processes large volumes of credit and debit transactions in batches. ACH credit transfers include direct deposit, payroll and vendor payments.

Basics of ACH

ACH payments are simply electronic transfers from one bank account to another. Common uses include:

  • A customer pays a service provider
  • An employer deposits money to an employee’s account
  • A consumer moves funds from one bank to another
  • A business pays a supplier for products

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