Western Van Lines

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Quality of service: 4.2

Punctuality: 3.9

Accuracy of Estimate: 4.5

Customers’ rating: 4.3

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About Western Van Lines

Western is not like other moving companies. We pride ourselves in delivering excellent service to all our customers. We move thousands of satisfied families and businesses across the country each year. Unlike other long distance moving companies, we know the challenges that may arise when facilitating a cross country move and we plan accordingly so that our customers can rest assured in knowing they are receiving the best services possible.

Moving-Me about Western Van Lines

Western Van Lines offers a full range of moving services. They can come to your house and pack up all your belongings for you, wrap your furniture in protective sheeting, move them to your new location, and even unpack at your new residence once your possessions arrive. In case you need a safe place to keep your belongings for a short or long moment, they can help you out as well, using their climate-controlled storage options. Whether you are moving your home or your business, across the state or across the country, you can depend on our experienced team of professional movers to get all your belongings there on time. If you’re planning a move and would like a free consultation or quote from a member of their team, give them a call.

Western Van Lines Licenses & Certificates

Western Van Lines is fully licensed and insured to handle any type of move. The company is registered with the Department of Agriculture and Consumer Services. They also have FMCSA (Federal Motor Carrier Safety Administration) registration to legitimately perform interstate moves. The experience of the company and the training of the employees really set this company from others in the industry.

ICC MC number: 741737

US D.O.T: 2129334

(US Department of Transportation number)

Local State License: not provided

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What is Western Van Lines cost?

Be ready that the average interstate move is about $4500. Remember that prices also depend on such factors as date, home size, a shipment size, chosen services, and distance from A to B point. Also, many companies offer hourly rates. This is the reason why you better compare competing moving quotes from licensed movers with our tool here.

Get a Quote from Western Van Lines

We are here for you to perform a verified and trustworthy moving company to manage your local, long-distance, or interstate relocation. Having years of experience Moving-me is a proven team of professionals who are ready to provide you with the best variants of your forthcoming event. Operating from all over the USA we are considered to be one of the best moving quality&cost service selection companies. We highly respect your time and money and are doing our best to make your move fast, smooth, stress-free, and cost-effective. Western Van Lines is a great representative of the modern move with highly experienced professionals and the latest moving equipment.

Western Van Lines Reviews

Abysmal service from start to "finish". Deceptive sales practices and failure to make final delivery. Purple Heart Moving Group was hired on June 3rd 2020. It was assured that I would not under any circumstances pay more than the quoted price of $1994.52. They chose Western Van Lines to complete the Move. When the movers arrived, double the quoted price was demanded. Because I had to be out of my apartment the next morning, I allowed them to take my things. I was also given a delivery window of 10-15 days after pick up. That was 4 weeks ago on July 28th. It is now August 27th and I have been unable to find neither the location of my items nor my estimated delivery date. The customer service line has been unwilling to give that information. They have been extremely difficult to get ahold of. I have called approximately 3 times a week and have now heard the phrase "hopefully by the end of the week" for 2 straight weeks. This company should not be allowed to do this to anyone else. After speaking with a customer service representative on August 27th, I was told that all the company could do was check on the status of my shipment. Their service and sales departments have been the opposite of helpful and this company should lose their business license.
- Mariah Jayne

Reliable and honest, that’s what best describe these guys. My sales rep was always there for me and answered immediately all my phone calls. After I was delivered I had a missing bag and my sales rep he helped me find it. I really appreciated this because finding a company that cares for your stuff is hard, and that makes me feel secure to hire these guys again.
- jeremiah cole

Our moving specialist handled everything and worked according to our moving schedule which was awesome. He always listened to our requirements and tried to get them done. We were pleased indeed, we let the crew do their job and they did it pretty well. I would like to hire them again for my next move.
- samantha alexandra

I really couldn’t find a more helpful team, they got to pick up 5 mins before agreed time and all of them were in neat uniforms with their identification visible. They were very polite to me and my family. Moreover their planning was excellent, everything ran smoothly and as an added service they disassembled and assembled all my furniture, my rep was honest with the price since I only paid $ 50 additional for some extra packaging which was pretty fair to me.
- carson josiah

Our moving specialist handled everything and worked according to our moving schedule which was awesome. He always listened to our requirements and tried to get them done. We were pleased indeed, we let the crew do their job and they did it pretty well. I would like to hire them again for my next move.
- dominic hunter

The quote I got from Mark for my two bedroom apartment was significantly lower than other 3 local companies. Once they finished unloading at my new house and left, I realized one of my bags was missing, so I called Mark, he called the foreman who quickly found it. They are pretty honest and professional guys.
- skyler lauren

I was happy to give them a try since Dave my sales rep got me a great price, furthermore he was always responsive and concerned about my needs. Everything ran smoothly, the guys did an amazing job. Also I used their packing service which was a relieve for me. I had nothing to worry about they did it all for me. All boxes were marked and easily found upon arrival, nice service! adeline sydney They made my life much easier from the very first call. I had no problems at all, when I talked to Mark I knew that I was making the right choice. He was easily accessible during the entire process via email or phone. At the end they delayed 1 hour my delivery, but it was not a big deal, since the rest of the job was excellent.
- gianna liam

I am very pleased with their service. Movers showed up on time and they kindly asked me what I wanted to be packed and loaded first. I am glad Anthony made sure to send a very careful moving crew since all my belongings were delivered safe and sound. I even asked them to do a quick stop on the road to drop some things off, and they did it without any extra charges. Thank you guys for your great service.
- aron badie

They gave me a very good service overall. They showed up 30 min late but they were so hard working and fast that this was not a big deal at the end. I’m even grateful that they did the whole move invery short time and the movers were very nice to us. My family and I agree that this company did a great job.
- brendan brett

Our rep was honest and nice to us from start to finish. They were very clear that delivery time depended on the truck availability. When I got my stuff on delivery day, the driver made sure the items were in good shape. The final price was same as initially quoted and very fair according to their great job. I would recommend them as a reliable company.
- corey cristian

I was mostly amazed with their customer service and how careful they were on every detail, also on how they resolved problems. Insurance was great, they damaged my kid's mattress but the insurance paid for it with no problem at all. Anthony took great responsibility of our stuff so that it arrived safe and in promised time. I would not hesitate to contact them again.
- dan deborah

Brian the foreman was very helpful on the delivery day. He left the pieces exactly where we asked him to, we liked this very much since it eased our lives when unpacking and reassembling everything. Really nice service in all aspects.
- corinna courtney

Mark my sales rep was incredible with the reservation process and planning all the details. Movers were efficient and friendly and more than helpful, I felt pretty comfortable leaving my stuff in these guys’ hands. Nothing was broken and they finished in pretty short time. I would recommend them without a doubt.
- chandler asa

John my moving specialist treated me nice and kind, his work was efficient and responded to all of my silly questions. I like that he was pretty attentive to my demands. I was impressed with the packing service, they disassembled and reassembled everything. The movers had always a great attitude and were always willing to help me and my family. I’m thankful to these guys who made my life easier.
- kian drew

The movers did their job quickly and professionally always with a great attitude, everything went smoothly all the time. All my items arrived without any damage, most of my furniture is pretty expensive but fortunately they did a great job protecting it with good pad wraping, these guys make the difference in the moving business.
- zaiden augustus

Booking the move was easy, my rep called and made it easy for me, he was responsive and committed with me. The movers arrived right on time and were very nice to me and my kids. The foreman made sure at all times that I was comfortable with the movements and heard all my recommendations.
- porter sullivan

Since I already have used this company before, I recommended it to a friend. He called them and they paid him a visit to assess everything necessary to do the move. He lived in a small building without elevator thus moving the furniture would be a little complicated. At the end of the day he moved without any issue, his furniture and appliances arrived to destination safe and with no damage. Everything was properly packed and protected. My friend called me and told me his experience gratefully. Because of my friend’s experience I keep recommending this serious and responsible company.
- grady Gregory

I can only write positive comments, I looked for speed and effectiveness and I found it in this company. First thing I saw was their age which is more than 10 years in business, other companies were too young and I did not trust them since they did not included insurance among other things. Movers were so kind and nice to me and careful with my belongings and at point of destination they placed everything where I told them which made it much easier for me to unpack, I would recommend this company to anyone needing to move.
- cruz hendrix

Outstanding service, they are honest, quick and efficient, I will hire them again for future moves.
- seth jeffrey

I’ve always moved with these guys and they’ve always had very good performance. They packed everything for me and I did not have to do anything at all, they also had special care when loading and unloading my furniture. The movers showed hard work all the time, besides their leader was controlling his employees and making sure everything ran smoothly. At the end he called me to know if I was satisfied with the service. Anyone who uses this company will have a great move.
- Maximiliano Anderson

They paid a visit to us and send us the quote for free. The salesman explained to us the details of the service. We accepted the quote and made the decision to move with them. They were organized, punctual and everything ran very good. They did the whole packing job, and all our stuff got no damage during the loading process. They were also quick when unloading we were impressed about their great skills and commitment.
- rayo astrid

I moved last week with this company for two reasons. The first one is my parents moved several times during their entire life and always contracted them and every time they were pleased with the service. The second one is that I they take great care of all the things, they do a great job with packaging and wrapping. I have no complaints for this company and would like to recommend it.
- zander derek

I moved last week with this company for two reasons. The first one is my parents moved several times during their entire life and always contracted them and every time they were pleased with the service. The second one is that I they take great care of all the things, they make a great job with packaging and wrapping. I have no complaints for this company and would like to recommend it.
- paxton judah

I hired this company to move from my old hose to an apartment and they treated me right. After having multiple moving experiences with several different companies I can assure that this is one of the best that I’ve known, not only because of their low prices but also for their great job and care for my belongings, the time they take to finish the job and the great packing materials they use, I will definitely use them in future opportunity.
- jesse matteo

I received a very good service from these guys last week, they were responsible and efficient since the beginning, they have excellent trucks and tools for disassembling furniture and insurance is one of the best. I did not have time to pack and wrap things up due to my job, but they did it for me since I had the option to include it in my quote. One day after the move they contacted me to arrange last details. They showed up on time and the move went better that expected, despite I was living in a 6th floor they moved all without disturbing my neighbors, I really appreciate their service.
- alex brody

I moved with this company and they were fast, nice and cheap. Their service was excellent all the time, I will use them again without a doubt and if someone has to move I recommend them, they are great! I received status of my stuff every day and everything was made on schedule, pretty responsible company.
- micah vicent

I contracted these guys due to the reviews that I’ve seen online. When I contacted them they sent me the quote quickly, and they really offered a good price since they did all the work and my move was not an easy one. Their insurance included the transportation costs and even the cost of boxes, dressers etc. They were right on time and movers were respectful and careful with my stuff, I’m pleased with their service.
- carson evan

It’s the second time that I move with this company and this time I used their storage service which price was pretty fair. They took their time to move everything preventing the items to get damaged. Movers were kind and respectful, they packed and wrapped everything with the materials they brought. I did not have any damages not even at the storage place. I don’t have any complaints at all I'd say I’m satisfied.
- charles caleb

Horrible experience with this company. First off there was no communication from the company to us when we requested our household goods. We were suppose to receive a call from the driver the weekend before we got our stuff and he never did call. When we got ahold of someone at the phone numbers that we had it was always leave a message and they may call back. A number of things in our household goods have been damaged and destroyed and when I called and talked to Jennifer, she told me that the paperwork would be sent to the address on file but we have yet to get it and it’s been over a month since we got our stuff. We have tried to call a lot of times and still only get voicemail and yes we leave messages. Then out of the blue we get a call from the driver trying to tell us that one of the Postal money orders we gave him did not clear his account and that there was a stop payment on it. I explained to him that it’s as impossible as I had signed the money orders and gave them to him. I will never work with this company again as now we will have to higher a lawyer for breach of contract with this company. If I could give no stars it would be too many
- Dawna Lowe

Western Van Lines is a fraud. They gave us a low ball estimate and promised (in writing) a delivery date. Once loaded, they charged us an additional fee without documentation of why and then did not deliver our belongings. When I contact them, they say they don't know where our stuff is or when it will be delivered. We are hiring a lawyer.
- Wendy Wood

Horrible experience. Low ball estimate that went up 40% on loading day. Delivery arrived 21 days after requested date. Delivery dispatch told me on a Friday that my goods were being loaded and delivery would occur Sunday. Goods were not loaded until Monday, delivery was Tuesday. All managers in the delivery office did not see how this was a problem. Also had no explanation of why, said my driver would know, he didn’t either. This company lacks any integrity. Zero communication with customers.
- David Tillman

PLEASE DO NOT USE THIS MOVING COMPANY! I AM SO SERIOUS, YOU WILL GET SCAMMED! This was second company that I went through because I dodged the bullet with the first company that I believed tried to scam me out of my money, so I disputed the first company, US Standard & Storage (Internet/Broker Company). Unfortunately, this company was the same exact way. This being my first Out-of-State move. It was a complete nightmare. The initial conversation and negotiation I had with Michael Greene (Sale Representative) had a great quote using the manager discounts to get you an affordable rate. Of course, you put down an initial deposit and MAKE SURE YOU READ YOUR CONTRACT. I read my contract through and through. It was not lengthy but read it carefully. They explained that they have their own moving Western Van Lines trucks, " meaning if you have a truck then western van lines printed logo on the truck like most moving companies. They hired movers to move my stuff in a rental Penske truck. The carrier was trying to upcharge me based on what he saw in my apartment. I literally had 30 boxes and my bedroom set. He said that this doesn't match the paperwork. I told him he was a liar and pulled up my paperwork with the correct items. I told him that he had the wrong list and they did not send him an updated list. He magically pulled up the "updated" list. Then, trying to rush me to sign paperwork and got mad at me when I was asking a lot of questions. He did not speak good English, so unfortunately that was not much help. I tried contacting Michael who supposedly available at all the time. He stops returning my calls and I could not reach him anymore to go over the issues at hand. I told the carrier he will be taking all my stuff and kept talking about leaving it here, leaving it here. I argue with him for about 30 minutes until he said he was only charge me $250 instead of $400. My sister was in route to come up there to help me deal with this situation. Unfortunately, I feel that something was up when they requesting cash or postal money order. They stated the estimate of the delivery was 5-14 days. The carrier said he will be the one moving my stuff all the way to Phoenix, Arizona. I took down his number and everything. In route to Arizona, I had contact Michael Greene and did not received any response. I contact another number that was supposedly associated with the company. It was “quality insurance company,” I realized I have been scammed. I kept calling and leaving voicemail about contacting my lawyer and bank to report company fraud (which I did anyways). After I arrived in Phoenix, another moving company based out of Phoenix contact me about my household items and delivery. Talking about they will be arriving in a 75’ feet truck. I am confused about why my stuff was being delivered in a long truck. The new moving company that suppose my stuff was bid off to was called, 500 Movers. They were explaining about how their will be $300 shuttle fee and $300 for redelivery fee if their 75’ feet truck could not fit in the apartment complex. I am like what in the world. They already knew that their truck was not going to fit in my apartment complex. I am like that truck would not fit anywhere. A person name Laura contact me back in regards to the situation and saying that it is in the contract and I kept explaining to her that they provided for inaccurate information and try to tell me what I mis-heard things. I am not illiterate about things that are explained to me. She said she will contact, Jennifer Martinez, the manager to get in touch with me and that was a lie. The next day, they were screening my calls and how I know that because every time I call they were forward to a voicemail that was “so-call full.” When my sister called them, they picked up for her because they did not recognize her number. I was so angry with the poor communication, falsify information, and unprofessional service that this company had provided. PLEASE DO NOT USE THIS SERVICE AND BE AWARE OF COMPANIES LIKE THIS. THEY WILL SCAM YOU!!! CONTACT YOUR BANKS AND LAWYER TO REPORT THESE FRAUDULENT COMPANIES ASAP!
- Suewong McFadden

Brought first load after 11 business days only after multiple phone calls. Driver then informs me 25% of my goods are coming on another truck. Wait 8 more days for other load and movers will not put furniture back together even though it was in contract. Avoid this company!
- Devin Nickerson

Complete scam. Will under quote you to get you to sign original contract. Then call back to itemize, and still under quote you. Forcing you to pay a differential on the original non-refundable deposit. Original quote was under by half the square footage. Second itemized quote was still only 65% of actual space. They then try to get you to pay the difference upon loading. Customer service was impossible to get ahold of on the day the movers arrived. When the driver finally got a hold of someone, the customer service was very rude and basically said if we dont allow them to move, they have free money from our deposit. Stay far away from this company. I'm filing complaints with the better business bureau as well.
- William Rother

I had the pleasure of working with Blake regarding a quote. Blake was very honest with me about another quote and that they are underestimating my costs. Sure enough he was correct and I will always regret not going with him. My invoice was double the estimate. My move was horrible and unprofessional and I tried to see if they could assume our possessions and complete the move. Unfortunately the logistics did not work out since we already moved and it became difficult to coordinate with our movers. If you are looking for someone who is upfront, honest, and reliable Western Van Lines are your guys. Blake will take care of you, I have no doubt.
- Ankur Shah

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