PeaPack Moving and Storage

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Quality of service:4.2⭐
Punctuality:4⭐
Accuracy of Estimate:5⭐
Professionalism according to customers’ reviews:4⭐

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About PeaPack Moving and Storage

We are a reliable moving brokerage firm. We started with three partners and a desire to provide quality and affordable moves across the country. Our focus is on our clients. Each member of the team is in place to ensure that every job is given the attention needed to make long-distance relocation as stress-free as possible.

Our principles – integrity, honesty, and service are reflected in the consideration we give to each and every one of our customers, the high-quality standards we uphold, and the service guarantees we provide. Instilling these values early into our company culture, from our moving coordinators to our account executives, assures we will make continued strides to become a household name in the moving and storage industry.

Moving-Me about PeaPack Moving and Storage

PeaPack Moving and Storage is a licensed, bonded and insured nationwide moving company. PeaPack is a nationwide moving company that provides descent moving services. All carriers used by PeaPack are vetted through multiple verification processes to pinpoint those companies that offer the highest quality of service at the most affordable rates. All employees go through the most extensive training to be sure that they have all the knowledge they need about the industry. PeaPack Moving and Storage offer household moving, long-distance moving, cross country relocation, interstate moving, corporate relocation, and also provides packing services.

PeaPack Moving and Storage Licenses & Certificates

PeaPack Moving and Storage is fully licensed and insured to handle any type of move. PeaPack Moving and Storage is registered with the Department of Agriculture and Consumer Services. They also have FMCSA (Federal Motor Carrier Safety Administration) registration to legitimately perform interstate moves. The experience of the company and the training of the employees really set this company from others in the industry.

ICC MC number: not provided

US D.O.T: 3155501
(US Department of Transportation number)

Local State License: not provided

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What is PeaPack Moving and Storage cost?

Be ready that the average interstate move is about $4000. Remember that prices also depend on such factors as date, home size, a shipment size, chosen services and distance from A to B point. This is the reason why you better compare competing moving quotes from licensed movers with our tool here. Please note that a properly licensed interstate broker, such as PeaPack Moving and Storage, is not a motor carrier and will not transport an individual shipper’s household goods, but will coordinate and arrange for the transportation of household goods by an FMCSA authorized motor carrier, whose charges will be determined by it’s published tariff. All estimated charges and final actual charges will be based upon the carrier’s tariff which is available for inspection from the carrier upon reasonable request. This is the reason why you better compare competing moving quotes from licensed movers with our tool here.

Get a Quote from PeaPack Moving and Storage

We are here for you to perform a verified and trustworthy moving company to manage your local, long-distance or interstate relocation. Having years of experience Moving-me is a proven team of professionals who are ready to provide you with the best variants of your forthcoming event. Operating from all over the USA we are considered to be one of the best moving quality&cost service selection companies. We highly respect your time and money and are doing our best to make your move fast, smooth, stress-free, and cost-effective. PeaPack Moving and Storage is a great representative of the modern move with highly experienced professionals and the latest moving equipment.

PeaPack Moving and Storage Reviews

★★★★★
I’ve had many people tell me about PeaPack Moving and storage because they know me and my family have decided to move from CA to NC, when we gave them a call, they did NOT disappoint!!! I have a very large family and a lot of people look at us as a circus but this company handled all of our furniture and special belongings as if it were their own!! I was very pleased. They were as gentle on inanimate objects as they are humans!!! Highly recommend this company for their moving and storage services!!!
- Brittney Streater

★★★★★
I am writing to commend the “Gabi Crew” for the handling of our move from NC to FL without any issues. The crew was amazing and made sure that all of our items were packed well and safely stored and secure in the truck. Since this was not a direct move, our belongings had to be stored for a week before they could be delivered to our new home. We can say that the crew never disappointed us. Not only were they “on time” for the scheduled delivery date, but the crew extended themselves in a professional and friendly manner for the pick up and delivery. From our experience, we know that this crew will do the same for anyone who has an upcoming move. Thank you “Gabi Crew” for taking such great care of us! You have our vote of confidence!
- Laurie Tollerton

★☆☆☆☆
They brokered me to Ocean Moving and Storage which was the absolute worst experience i could have imagined. That review is done separately. Long story short, PeaPack gave me false information since day 1, one of which was them telling me it could take 4 days for my stuff to arrive in the new location, and it actually took almost an entire month. Customer service has stopped returning my emails, calls, etc and ignore me when I call. They've always answered until after the move was completely done. They know it's me calling cause they used to answer saying my name. So they see my name come through and ignore it. They kept trying to tell me that the 4 day thing isn't their fault, because the contract says that the dates are not guaranteed shipping dates. Okay, that's fine. But if you tell a customer 4 days, a normal person would think "okay so it'll probably take a week. Nope. It took almost a month and somehow they think that's my fault that i didnt plan for a month without my stuff. I could go on and on about this company, but this was the biggest headache. And submitting a claim is an extremely difficult and time consuming job, which is done on purpose to deter people from making claims.
- Ashley Webster

★☆☆☆☆
I waited a few of months to write about this, as I wanted to see if I felt any better. The answer is no. I planned a move from burbs of Chicago, to the burbs of Denver, and began looking at movers and cost and planning. During this search, I sent in inventory list and began to look at companies. Most sent me an estimate and I didn't hear much back except a few follow up emails. I did however get repeated emails from Peapack. The bid was also the most cost effective. Like a dummy, I decided to go with Peapack. Worst experience ever. Once they got money, and a contract, the whole thing hit the crapper. They always appeared friendly and nice and used words like 'I am here for you', Have a blessed day'. I had spent months packing my own things and getting ready. I did the best I could with an accurate inventory. Then, alas, the big day came, and the movers were scheduled. But guess what. A no-show! Through trial and error, I got someone on the emergency line, Jim the owner. He offered apologies etc., and found a new crew. What was a surprise was Peapack outsources to other companies! The company that no showed was Boost, who I googled; and saw the worst reviews ever. The crew Jim found showed up the next day. Nice enough guys, but then trouble. All I heard was the broker did the estimate wrong, I had bigger of more items, on and on and on. A lot of trash talk from the mover Perfect regarding the 'broker' not doing it right again'. Through phone calls, it got done, but as other customers said, my bill went up. Then, the delivery date I was promised went out the window, and no promises were made. So moving day came and I drove to my new home, and no word about my things...I called and called. After weeks, I got the call!~ My stuff was to be delivered! Then things totally went to crap. The 2 men got here, one of them was nice enough, but no English. The other did speak English, however every time he opened his mouth it was a nasty threat. He stood with a threatening, angered stance, and complained loudly about how he is a driver, not a mover, and he should not be carrying my goods or putting things back together. I had labeled all boxes so I could ID each thing and direct it to each room, but all my valuable things had been throne in a truck, and were upside down, regardless of being labeled FRAGILE. My furniture was wrapped, and this guy yelled at me when I asked to see a piece of it to see what exactly it was. "it yours, and you should just know". It got worse. The rudeness didn't stop. The my antique china cabinet glass was cracked and my vanity was broken. I was so upset by the china cabinet, I actually started to CRY, as its an heirloom. This ass blew it off, made fun of me, and blamed to packers because 'I am only driver.' I was so threatened my this dude, I called the emerg. number. This only made him angrier. I couldn't wait to get him out of my house & nearly call 911. It was awful. At any rate Tina at Pea Pack was nice, and knew something about service recovery. She sent paper work for repairs, and also told me she talk to that movers boss. She told me that he was fired, and the company would send me $50. I never heard from the boss of that mover or did I see $50. I never heard from Jim the manager at Peapack. Shocking, as I had sent emails and voicemails to which he never responded. The entire moving experience unpleasant, and frankly one of the worst experiences of my life. Then something odd happened, I had paid cash, check and credit card for my move. The card was one never used it excepted for Peapack. After my move, I was contacted by fraud protection, as someone was trying to use my card info at a Nike Town. While I can't prove anything, I am suspicious.....Word to the wise, don't use this company. Nobody should be feeling threatened in there own home by a hired vendor. Nobody should have a vendor no show. The quoted bill nearly escalated, and that was awful, and I was quite careful.This was an awful experience.
- Lynn Heicher

★★★★☆
I had a decent experience with Peapack moving and storage first having to move across country is going to be stressful, but the process went pretty smoothly with just a few bumps in the road. The tricky part was getting the pricing correct since it was not a typical move as I was shipping a structure called a yurt. Peapack did a good job of working with me to try and estimate the price and Chloe was very well connected with movers to give me lots of options. Tina was also nice and helpful along the way. It was hard because there are different companies they contract with so be prepared for a possible difference in price when they arrive so be a specific as possible on what is being moved. The actual person who drove my stuff across country was excellent, it arrived in good condition and in a reasonable amount of time and I was very thankful for that! I would say it helps to be educated about the process, most of the time it goes like this, Peapack will give you an estimate and find and carrier which will come and pick it up in a smaller 20ft truck then taken back for storage till another bigger truck will be able to take it to the final destination. They mark your stuff with tags and it is separated by color then when it arrives they should unload it. This process is costs signifigantly less than some of the bigger companies , but its getting handled more so there is more of a chance for some damages if you want to save money then go this route! A few of my things were a little bumped up but nothing major and I was happy to not pay thousands more to ship the yurt with the more expensive companies.
- Anika Salguero

★☆☆☆☆
Worst experience ever! It started out great super nice people they seemed to really care and even let me change the date by a couple days. Now the actual movers were fantastic and very efficient. They were sublet by PeaPack. When I explained everything I had, I explained that I’d much prefer to over estimate my items I didn’t need any last minute surprises. I even called to add a couple extra items but totally exaggerated my amount of stuff. For example I said I had aLarge China cabinet it was actually 12” square and 5’ high. I said I had 25 medium boxes, I had 16, you get the picture. The day the movers showed up it was literally double the price I was quoted! I was stuck, I was leaving on a plane 2 days later for a cross country move. I had no choice at all it was horrible. After the move I emailed the company and tried calling absolutely No response. The whole thing ended up costing me an extra 2k. I highly advise you go with a known and repeatable company sure the quotes going to be higher that’s because their honest. Do your research don’t hire this company.
- Teri Zunick

★☆☆☆☆
DO NOT USE THIS COMPANY! MOVE WAS AN ABSOLUTE NIGHTMARE AND MAJOR RIP-OFF. I have used professional movers for my last 4 inter-state moves and have never had even a minor problem in any other move. Recent reviews on the site now reflect others’ bad experiences. This company is either grossly incompetent or criminal. I had a September 2019, 2-bedroom+ move from NYS to Florida. Peapack reviews were superior to others, especially for customer service. Phone and e-communication were good. 1) PeaPack is a moving “broker” and outsources all jobs to 3rd-party movers. It has no control over them or your final cost. I learned this after signing the contract. The mover can charge what it wants, regardless of your Peapack contract. You enter into a NEW contract with the mover on pick-up. My mover was Safeguard Van Lines. 2) My initial Peapack quote was for 1,500 cubic ft of volume and $7,300. My list of items was accurate. The general manager calculated the cubic ft and added to be safe. 3) Once my belongings were loaded on the truck, I was told it was now 3,600 cubic ft (240% more) and $17,300 (237% more). There were minor additions. However, the movers left 3 large, listed items of more space than added ones. 4) My final cost was $15,300. The mover deducted $2,000 mainly from double-charging for packing materials and gas. Peapack charged $150 for “boxing” a kayak – movers just slid kayak on top of load. Unapproved boxes and materials were charged and unused to increase cost ($1,600+) – which could not be identified until delivery. The mover also charged $4,358 for a “binder fee” and $2,900 for storing my belongings in a New Jersey warehouse to be moved with other loads to Florida. None of this was mentioned by Peapack or listed on the Peapack contract. 5) When the outrageous, new cost was presented, the mover said if I did not pay the first half in full then and the second half (in cash or bank checks) upon delivery, I would not see my belongings again. You have no choice but to sign the agreement – your belongings are held hostage. 6) Due to mover policy, I was not allowed on either pick-up or delivery truck to measure the cubic ft as Peapack suggested. Taking photos was impossible. I was told the delivery movers were to measure everything when unloading, but that communication was “lost.” 7) Delivery date was arranged with the mover on the pick-up day of 9/16. The first-available date was 9/20. The load was delivered 10/3, almost 3 weeks after pick-up. (The fine print states they have 30 days.) The mover called 2 days ahead of time to be there 10/2 and never showed or called on that day. I repeatedly texted, emailed and called Peapack, the mover and the driver for 2 days to get an answer. They arrived 10/3 in the afternoon. 8) After unloading, I signed a “damage” section noting a dresser had a broken top. Over following weeks, I found much other damage, especially in heavy-duty plastic bins, in which the tops and sides of the bins were broken. All of the glass that had been individually wrapped and padded, was smashed. This could only happen with massive, crushing pressure. 2 file cabinets were bent in from the backs. The packing tape that the movers used left residue on everything which took hours to remove. After the move, Peapack did not ask about the dresser breakage or if there were any other issues. 9) Once the truck left my NYS home, I immediately called Peapack to inform them of the $10,000 increase in cost. I was told all of the documentation would be shared between Peapack and the mover to fix the situation. I was told the owner of Peapack was aware of the situation and the general manager couldn’t fix it. Once my furnishings were delivered, the Peapack rep fully agreed that I had been way overcharged and that the final cubic footage from the mover was an impossible volume for my belongings. I re-measured everything, including Peapack’s standard ones, such as “king-size bed” and submitted this more-detailed list just in case I screwed up – I didn’t. I followed up with Peapack with 3 more emails to gain a final resolution. I have not heard anything back from any Peapack rep or its general manager. 10) The fine print states the complaint process. I treated it as “boiler-plate” as I have never had an issue with any other mover. I am not interested in going to court or using a mediator to resolve this as it will cost MUCH more money. At this point, I do not have any faith that this will be resolved. Peapack has completely ignored all communication. However, I have been advised to consider providing full documentation to the Attorney Generals of Florida (home of moving broker), New Jersey (home of mover) and New York State (my previous home state) to question if federal crimes of inter-state commerce fraud, racketeering and grand theft have been committed and if so, a possible class-action suit may be in order. In reading more recent Peapack reviews, others have had similar, major problems.
- Reid Smalley

★☆☆☆☆
Before the move people were friendly and helpfull. They estimated my move at $1960. When the movers showed up and loaded the truck they gave me a bill for $4950. I said no way, it was almost triple the original estimate. Peapack moving will not return my deposit, they said I refused service. I did not refuse service I refused to get cheated. They won't answer or return my calls or emails. I wouldn;t wish this company on my worst enemy.
- Dale Blumhorst

★★★★★
They went beyond the call of duty to accommodate me during a very stressful time. They moved with admirable professionalism, kindness and respect. There is no doubt in my mind they will grow big in the moving business. I was fortunate to find them.
- Kristen Struck

★☆☆☆☆
I got a quote with pea pack which sounded good but after putting the deposit down via credit card, I was told the next two payments of $500 would have to be in cash or money order. That sounds very suspicious to me. We ended up using a friend’s truck for the move so we didn’t need pea pack anymore. I called and cancelled within the 72 hour notice. I was told I would be refunded my full deposit. I signed a refund agreement 3 weeks ago but still have not received my deposit. Every time I call they say they are just getting to it. And they won’t give me the phone number to speak with anyone in the accounting department directly. I don’t know what goes on at this place, but it’s ridiculous that I haven’t been refund after 3 weeks when I followed the necessary steps and have been very polite so far!
- Lea Liburdi

★★★★★
Definitely recommend these guys. They were careful with all our things and got right to work as soon as they knew what to take. They made a pretty large move very easy on us.
- Ben Hale

★★★★★
Extremely pleased with service & attitude of employees. They helped move everything and provided A+++ service they were polite and efficient. They went above and beyond to make sure we had a flawless move will recommend to anyone!!!!!!
- Kristi Wormley

★★★★★
The guys were great and everything fit in the truck and made it to my new place in the same condition. I was more than satisfied and would recommend them for sure, in fact I already did.
- Thelma Bartlett

★★★★★
Overall it was a remarkable wonderful experience! From getting the quote, to the "welcome home" from the foreman at the end of the move, working with Peapack Moving and Storage Moving team was seamless. Like, completely. The guys seemed to take pride in doing a great job for a reasonable fee and doing it well. They didn't bitch about the parking challenges, stairs and weather. Totally stress free.
- Misty Schuler

★★★★★
PeaPack Moving was an excellent choice for my move. They were prompt and careful with all of my belongings and I couldn’t have asked for nicer people! I would definitely recommend them to all!
- Emma Lawrence

★★★★★
Peapack Moving and Storage helped our family move items from our deceased mother in VA to FL. They were efficient and had a great attitude! Made good observations as to not damage our heritage's antique piece. Work ethic is on point. I would definitely recommend to others!
- William Thurlow

★★★★★
They did an amazing job and made our move way less stressful. They were very responsive leading up to the day as well. It was even raining most of the day but they were totally unfazed. Great service and a great price!
- Patricia Cowell

★★★★★
Simply excellent! The care and consideration for my things was obvious. I would use them again and again. I'm a real person just moved here and very fortunate to have made the right choice in moving companies.
- Jill Crownover

★★★★★
We had the best experience with Peapack Moving and Storage. They made the move stress free for our family. The crew showed up on time and efficiently carefully moved and packed every item we had. They worked very hard and extremely communicative about the work. Both my husband and I were satisfied with their expertise. We would definitely work with them again.
- Claudia Russell

★★★★★
The crew was on time, very organized, and very cautious to ensure that there was no damage. They were very efficient and worked very hard the entire time. I would absolutely use them again!
- Molly Davis

★★★★★
Its not just a move, its an adventure!! These solid guys doing a great job quickly, safely and respectfully. We are very grateful to have had Peapack Moving and Storage do the job. Thanks for all the hard work! Completely worth it.
- Magdalena Mirth

★★★★★
They were incredibly friendly, diligent and everything we needed got done. Movers got right to packing and loading the truck and without breaks! I am an old man overviewing the move myself. Pleasant to work with! I highly recommend.
- Aaron Woodstock

★★★★★
These guys were great!! Always moving and worked hard to get us moved out of our old house. They took care with all our boxes and furniture and everything arrived safely. Very happy with Peapack Moving.
- Christine Nunez

★★★★★
Great crew on moving day. Very professional, courteous and respectful of my belongings. Crew worked well together and got the move done in a good amount of time for the size of the house. Would highly recommend them to any of my friends and would use again.
- Ramona Munoz

★☆☆☆☆
It's a scam - Avoid it There is no much to say besides a “Do not go with this company” There are tons of reviews that will clarify why and I can relate to all of them. Broken Furniture, breach of contract, rip off, lies, damaged and missed stuff, threats, and the worse: they pretend to be good people but the scam comes after the payment and keep coming until the delivery date. If you want to avoid a huge headache just avoid them at all. Jim was the person who I talked to, he spent almost 30min with me on the phone trying to prove he was a good person, even used his sister and daughter on his way to have me to sign a contract. Sam was the person who I needed to deal after. The only difference between them is that Sam will talk to to you the way that he wants, low-ranking words and bad explanations about pretty much everything and he will threaten you if he needs to, with Jim is different because will pretend that he cares and then he will be gone. None of them will solve a problem. They only run away from it. I’ve tried for the past 3 weeks and they have excuses for everything, but not even an updated inventory of my stuff they have to send. They are a huge mess. This company is a totally scam. I have reported them to the FTC (https://www.ftccomplaintassistant.gov/) and I would suggest you to do the same if you were a victim of them. I have also added a warning in three buildings around my neighborhood and other 5 back in the Bay Area. I got a chance to talk two people out of making business with them. I had my 1 bedroom apartment moved from San Francisco to Austin, but everything arrived broken or damaged and they called me saying that if I didn’t pay another 2k they would dump my stuff somewhere else. Everything needed to be cash. PEAPACK is bad news; you can tell by all this reviews. It’s not only my experience. Avoid being part of it, they steal from innocent and humble people. We feel sorry for them. They have really bad reviews on other websites as well. I would check them out first. Not sure if they pay someone to keep their score up because there are wayyyy to many people harmed by them.
- Adriana Torres

★★★★★
He and his team were amazing! Great communicators, available, and on time. They were up for a challenge and easy to work with, and we're priced competitively. They took great care of my belongings too - nothing broke, got damaged, dropped, etc. I would fully recommend them to friends and family!
- Estelle Banda

★★★★★
The team that moved my household goods were very professional and made sure that the pieces of furniture were moved and packed carefully. I would highly recommend PeaPack Moving and Storage.
- Tonya Ellison

★★★★★
He and his team arrived promptly, went straight to work, and stayed on task. They even went out of their way to help us relocate a bed to a new room, assembling and reassembling it even though it wasn't part of the pieces moved. Very professional.
- Rita Jozwiak

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