On the Go Moving and Storage

On the Go Moving and Storage

On the Go Moving and Storage logo

Quality of service: 4.1



Punctuality: 4.1



Accuracy of Estimate: 4.3



Customers’ rating: 3.8



✓ Trusted Mover

About On the Go Moving and Storage

For over 10 years, On The Go Moving & Storage has been serving customers in Seattle and Western Washington. Our goal is to make a potentially stressful situation a comfortable, stress-free experience.

Moving-Me about On the Go Moving and Storage

Residential Moving At On The Go Moving, they offer moving services for residential relocations in the Bellevue area and the surrounding cities. Regardless of the type of housing you currently occupy, they’re able to efficiently move you to your new home.

On the Go Moving and Storage Licenses & Certificates

On the Go Moving and Storage is fully licensed and insured to handle any type of move. The company is registered with the Department of Agriculture and Consumer Services. They also have FMCSA (Federal Motor Carrier Safety Administration) registration to legitimately perform interstate moves. The experience of the company and the training of the employees really set this company from others in the industry.

ICC MC number: not provided

US D.O.T: 2120054

(US Department of Transportation number)

Local State License: HG-064180

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What is On the Go Moving and Storage cost?

Be ready that the average interstate move is about $1000. Remember that prices also depend on such factors as date, home size, a shipment size, chosen services, and distance from A to B point. Also, many companies offer hourly rates. This is the reason why you better compare competing moving quotes from licensed movers with our tool here.

Get a Quote from On the Go Moving and Storage

We are here for you to perform a verified and trustworthy moving company to manage your local, long-distance, or interstate relocation. Having years of experience Moving-me is a proven team of professionals who are ready to provide you with the best variants of your forthcoming event. Operating from all over the USA we are considered to be one of the best moving quality&cost service selection companies. We highly respect your time and money and are doing our best to make your move fast, smooth, stress-free, and cost-effective. On the Go Moving and Storage is a great representative of the modern move with highly experienced professionals and the latest moving equipment.

On the Go Moving and Storage Reviews

★☆☆☆☆
By far the worst moving company I have ever used. Not sure where all the high reviews came from. First and foremost, our stuff was ruined, where multiple items were completely broken. This includes, a dresser, bed frame, and multiple lamps. In addition to this, almost all our furniture was dinged or scratched during the move. This was mainly because they refused to wrap anything properly. Our mattresses were either stained or torn because of the way they were handled. They didn't even dismantle the bed completely before moving it. This is the first time I've seen anyone move a bed like that and as a result it kept hitting the door/elevator while trying to turn the big bed frame. They also damaged the floor of the condo we moved into. The biggest issue, is their overall lack of professionalism. When I tried getting in contact with them to do the damage claim, they kept giving me the runaround. It took almost 2 months to resolve because they simply won't pickup the phone, let alone call you back. Good luck getting in contact with them when something goes wrong. Literally go with anyone else.
- Ruben L.

★★★☆☆
Used them for a local move in Seattle. I had a feeling that things weren't going to go well when 2 of the 3 person team started complaining about the fact that my apartment building had no elevators. Puts me in a kind of awkward position because I'm paying for a service but now I'm feeling guilty for asking them to do it? I don't know. But that's not the reason for this review. I used them to move into a new townhome. My first home, pretty exciting stuff. I should have taken pictures of the walls before they started moving stuff because they absolutely destroyed my walls and marked up some of my furniture. I told them a couple of times, "hey guys, this is a new house can you be more careful?" Like new construction, not just new in the sense that I just bought it. But instead they chose to just shove my furniture through. I expected them to at least measure the bigger furniture to figure out how to get it inside before marking up my walls. When it came time to pay there was hardly any remorse for the condition of my walls and furniture. No offer for a discount or anything. I was shocked. I still tipped them well because they moved my belongings but the absolute disregard for my home was beyond disappointing. This is all to say, take the time to go with a more expensive company. But even then I paid over $1200 to move from a 1 bedroom apartment to a 2 bedroom townhome which seems kind of crazy in it of itself.
- Rachel M.

★★☆☆☆
Our TV screen was cracked during the move, and I haven't been able to get a hold of the team despite multiple contact attempts. This would've been a 5-star experience otherwise as the moving team was fast, on time, and friendly. Just a shame that they're quick to reply to potential customers, but slow to support existing/past customers. We'll be using other businesses in the future and would not recommend On The Go.
- Midori K.

★☆☆☆☆
Broke my bed frame while assembling. It was pure negligence because we have moved previously and none of the movers have done this kind of damage. Spoiled my carpet while moving. Super disappointed after paying a hefty amount.
- Shaily M.

★★★★★
I recently moved within Washington and hired On The Go Moving to help me with my move. Customer service was professional, and they provided me with an estimated time and quote for my apartment. The movers arrived on time, and were efficient and friendly. Both were wearing masks, even though they were not covering their noses. A few of my furniture items did get minor dents/marks, which was to be expected. My TV remote was also lost from the move, but they sent me a check to replace it. Overall, I was satisfied with the level of professionalism and efficiency.
- Bradford L.

★★☆☆☆
We recently moved with On the go movers. I would not recommend them because the boxes were dumped randomly. We had labeled 90% of the boxes and directed them where the boxes should go, but please look at how the boxes were stacked right in front of the door. I would think it is common sense to not block a door when you stack boxes. Across all rooms, boxes were just randomly kept right where you enter, we had to move a great deal of boxes just so we could enter / walk around. Clearly we weren't working with professionals. Our walls ( stairway) has bern scratched mostly due to negligence. I would NOT recommend them at all.
- Pooja V.

★☆☆☆☆
Hired 3 guys and a truck to move a townhouse 2b/2.5bath+ single garage 10 miles. Took 8 hours with me helping a lot and cost over $1600 Previously movers moved me in out same type of townhouse ~2 hours each way. It threw off my entire move, cleaners could not come at the scheduled time and I ended up taking loads in my own truck until 1AM in the morning. I've been moved by other movers 4 other times and never had an experience like this one.
- Josh P.

★☆☆☆☆
We have also come to find that many of our electronics are missing and on the go refuses to take responsibility or reimburse us in full. I have escalated this to outside parties to help us solve this matter.
- Nicole Y.

★★☆☆☆
We used On The Go Moving to move our household items. Numerous times through out the move the movers angrily argued with each other. At the end of the move, the last thing they needed to was put the master bed together. The Mover was in a hurry, argued with another guy about how to put it together and managed to break 3 of the 4 drawers. Pretty unfortunate. Excited to get my $77 reimbursement for a $1000 bed frame.
- Zachary M.

★★★★★
Recently used On the Go Moving to move from city to another city within King County. I was recommended for their service by a good friend who also used their service for moving. We had 4 movers and a truck to move 2500sqft of stuff + tons of boxes from previous moving and they had to make 2 trips. They were super efficient and they handles all the furnitures and boxes with care!
- Dana M.

★★★★☆
Arrived early and completed the job efficiently.
- Kathryn B.

★★★★☆
The movers were friendly and arrived on time.
- Glenda W.

★★★★★
Showed up on Time, were very friendly, competent, and very hard working guys. Took great care of my things. Totally would hire again! So glad I didn't ask my friends to help me move!
- Diane B.

★★★★★
Movers were prompt, fast and courteous.
- Rob J.

★★★★★
Absolutely wonderful service! I would and will recommend this company to those I know. I live in a unit with 22 stairs, packed boxes far too heavy for my frame size to manage easily even with a friend. Two awesome, joyful, kind men hustled so hard and fast. I was honestly impressed along with shocked with how fast they got this task done. Roughly 40 boxes, 2 massive chairs, TV, bookshelf, 120lbs solid wood table, dresser, and a couple other miscellaneous items, were all moved down a huge flight of stairs in hot direct sun, all under 1.5 hours. I was so dang impressed and grateful. The two gentlemen were kind, funny and busted their butts all while laughing and cracking jokes. It was a great experience and Thank You for easily making time to do this task, especially since it was in less than 24 hours requested.
- Heather B.

★★★★★
My son was ill and could not help me move a treadmill that I purchased on Offerup. On the Go Moving and Storage had a crew dispatched and on the way to complete the almost immediately after I reached out for a quote. The did a wonderful job!
- Ruth R.

★★★★★
Very efficient and friendly. Both movers wore masks. I’ll definitely call them again next time I move.
- Michelle L.

★★★★☆
Many things were boxed helter-skelter making it difficult to find necessary items. Otherwise, very efficient, friendly and fast.
- Bruce L.

★★★★★
Great experience with this company from top to bottom: + My email request for pricing was answered within an hour + Communicated well; gave me a call 30 minutes before they arrived + The vehicle arrived on-schedule (maybe even a few minutes early) + The movers were efficient, had a great attitude, and were generally good to work with + No damage to my property or any of the contents that were moved Highly recommend
- Christopher T.

★★★★★
Used then to move to a bigger house last month and the move went very well. Booking was seamless over yelp and over the phone. I started the inquiry over yelp and they reached out via email and phone to confirm. Price quoted was fair compared to all the other moving companies. Opted for the three men service. They showed up a little late but kept me informed about their arrival. All the guys working were professional and spoke well English. Listened to what we had to say and followed out directions. They estimated a nine hour move by ended doing the whole move in about 6 hours.
- Imad S.

★★★★★
Hired 4 movers to get my stuff out of storage, as well as our 2 bedroom apartment, into our new house. I cannot speak highly enough of these guys. Moving to Washington from Chicago last December, our stuff got wrecked and I was bracing myself for the impact of this move, but my gosh - i had absolutely nothing to worry about. Nothing got scratched, dropped, banged, nothing got broken, and they were so polite and nice. An antique table got damaged from the December move, and they had a furniture finish repair kit to fix it - and it wasn't even their doing. They not only took down the bed set, but also put it back together at the house! They hustled, smiled while they worked, and made sure everything was in the right room. What I had planned for was an 8 hour move, but they got it done in 5 (that was my estimate not theirs). Again, can't praise them enough. Thank you so much for making my move painless, and being so pleasant.
- Alexandra S.

★★★★★
We had a four person crew to move our family from a four-bedroom two-story house to another similar home in Bellevue. I initially reached out to the business through Yelp and receive a response within 15 minutes. They asked very detailed questions about our move to give us a reasonable quote. In the end the move took a couple of hours longer than we expected but the crew did an excellent job so I can't complain. The crew showed up on time and took 6.5 hours door to door. They were professional, hardworking and took real care with our furniture disassembling and reassembling each piece. Considering we found this business through Yelp, we had fantastic results and would highly recommend them.
- Joanie K.

★★★★★
We needed to move a delicate and valuable table out of a tight spot. When I reached out to OTGM, the entire team was helpful, accommodating and professional. Telephone and email communication was prompt and informative. The moving team was excellent, and so considerate of my concern over the fragile state of the table. They got it to the site with no issues at all. Payment was simple and costs were transparent. I would not hesitate to hire OTGM again, as well as recommend them to anyone who needs help moving.
- BJ N.

★★★★★
Lonnie and Glen were absolutely wonderful. They were on time,polite and extremely professional. The estimate was reasonable and the work thorough. I would also want to thank Lonnie for all the extra effort that he put in to move the couch that didn't fit through our front door. He refused to give up and tried all possible ways to get the couch in and was finally successful!
- Harinee C.

★★★☆☆
I needed some last minute help to unload a moving truck in Seattle area and these guys came through for me big time! I wanted to give them 5 stars, but the management dropped the ball and overcharged me. Cannot trust them, and would not use them again!
- Artemus K.

★★☆☆☆
Nothing but praise for the move itself. Jason and his partner were very courteous and efficient. They arrived on time and transferred my stuff, undamaged, without a hitch. My main complaint (and this is the company's fault, not the movers) was that the final bill included travel time to my place, *and* back to their headquarters, without notifying me in advance. This added another 1+ hours to the cost, which I wasn't really in a position to argue with. No other moving company I've worked with has ever done this. I ended up feeling slightly cheated.
- TechGuy B.

★★★★★
Drew and John made our moving day a breeze. My husband and I were going from Ballard to Redmond, and I have to say it was the easiest move I think I've ever made! These guys were kind, helpful, and exceedingly careful with our belongings. One in particular, a large, heavy hope chest my dad made me for our wedding-- At first I was nervous about handing it over to someone else, but they wrapped it and padded it and by the time the packing was done and we were headed across the bridge, I had no worries at all about the chest or the rest of our things. On time, communicative about rates and timing, and very easy to work with. Best decision of the move!
- Taryn B.

★★★★★
I used On The Go Moving in Redmond three times in the last few months and these folks are truly moving professionals!! I used them once to move out items so I could stage and sell my house. A second time to get the remaining furniture and boxes to storage once it sold. And a third time to bring all those items and an additional personal storage locker full of stuff over to my new house. All three crews were polite, professional, hard working and delivered everything in great condition. They protected my floors, wrapped paintings and furniture, took items apart (like a porch swing and dining room table) and made sure the hardware was taped to the items so nothing was lost. Really all the crews delivered a PERFECT moving and storage experience! I would highly recommend them!
- Pam S.

★★★★★
Scot, Taylor, Jason and Juan were awesome. This was the best move experience for us. We have moved several times but this team was the most professional and had the best attitude! We moved from Yarrow point to Seattle. Our home was on a steep slope and on a rainy day the drive down is not easy and that too with a big truck. We were very apprehensive and worried - but they successfully made it down the slope - huge thanks to Scot.Before the move they were very responsive and patiently answered all our questions. We have to move back next year and will surely go again with On -The- Go !
- Madhvi M.

★★★★★
Fantastic! They were on time and so very helpful for my daughter's move to her new apartment. They are one of the few companies who allow a 2 hour minimum which is exactly what we needed. Pricing was good and scheduling was easy with email confirmation and follow up. If you need moving help in the Seattle area, call these guys!
- Jennifer F.

★☆☆☆☆
Asked for an online quote and got one fast, but when I asked a simple question about moving couches I got a curt answer and no explanation. I guess everything about putting a smile on someone's face and helping people on their website isn't true. Jordan River Moving has been much more willing to help and about the same price.
- Andrew R.

★★★★★
Steve and crew were amazing. Moved on July 7/31/19- this was my 3rd move in three years, and this was by far the best move so far. Steve's team was efficient, patient, and super helpful, with great suggestions on where to place certain items. I was a little uncertain of whether or not to chose On the Go Moving, but so glad I did. Thank you for making a stressful event go so smoothly! If I move again next year, I know who I'll be calling!
- Tess V.

★★★★☆
I had a great experience with On the Go Moving! I requested a quote and was contacted promptly, the 2 guys they sent were really nice and professional. They did an awesome job moving my furniture! They even set out a large box for me to put smaller items in and moved that for me as well, which was a nice touch. It ended up being a little more expensive than I had planned for, because they start charging you when their truck leaves the facility and stop charging you once the truck is back at the facility. Something to keep in mind if you live a little further away from the truck yard. Overall though, I was very happy with the service and would definitely use them again!
- Emily H.

★★★★★
Alex led the team for a move we did helping my elderly father into his own place. The team was prompt, efficient and super professional. They called ahead, showed up on time and executed the move flawlessly. It was a great experience from beginning to end. I would use On the Go again.
- Amber U.

★★★★★
Francisco and his team were right on time, extremely efficient, incredibly polite, and worked with excellent care and dedication. I will be recommending On the Go Moving to anyone making a move in the area.
- Evan L.

★☆☆☆☆
These guys trashed our stuff. We purchased cost of replacement insurance. They acknowledge the damage occurred but insist that we provide 'proof of purchase' to make a claim. Some of our stuff I got from my grandparents. Other stuff was purchased 20 years ago. They have very low expertise disassembling and assembling furniture. For example, when they disassembled two large, similar but different glass wardrobes, they put all of the hardware in one bag. Also, when assembling a glass bookshelf, my wife had to help them because they couldn't figure it out and were resorting to using tape to hold it together. Speaking of tape, the tape they packed the same bookshelf with will take hours to scratch off. Mainly, though our complaint is the vast amount of stuff they damaged and their unwillingness to honor the cost of replacement insurance we purchased from them. Our basement flooded Friday morning during that heavy rainstorm we had December 2019. The wall to wall carpet needed to go. We called On The Go Movers Saturday morning and they came Sunday morning: Taylor, Dylan, Marquis and Riley. We had no time to pack or prepare anything since we were too busy wet vacuuming the basement. They arrived a little early and got straight to work. They were professional and worked very well together as a team. One of them told my wife to relax, they will take care of everything which they did quietly and quickly under challenging conditions. This included things such as disassembling and packing two large, complex glass wardrobes my wife brought from Germany. The wall to wall carpet was removed Monday before the smell got very bad and one week later our basement is bone dry. We feel very fortunate to have found them and look forward to having them move our belongings back after the basement floor is tiled.
- Michael W.

★☆☆☆☆
I used to like their service a lot. Over the last 3-4 years, I have used them 3 times. Their service and customer friendly has been degraded a lot over each time. Based on my past experience, I went to them directly without looking around. I regret it right now after their unprofessional service. The same set of furniture was moved in less than 3 hours back in 2018 and this time they took ~5 hours doing it slowly and trying to charge me more referring it takes 30 mins one way from Redmond to Redmond. One of the guy that came for the service has some issues with his attitude of getting things done. He wants to prolong as long as he can and he has shown racism as well towards me. Over the previous attempts all the furniture and equipment was wrapped properly and this time there is no wrapping at all. When asked they referred they can get this done quickly in this way and still took more than what they did earlier. They also did a damage in the hallways and there is no response from the on the go moving management on this. Glad that my tenant agreed to waive of the damage and he took care of it. I tried to report the same to the person who helped me in scheduling the move via phone and there is no call back from them. Shared all the details in the email and there is no response and acknowledgment from the On the Go Moving & Storage. Horrible Management. Thank you for your wonderful service. Good Bye On The Go Moving & Storage.
- Nandu R.

★★★★★
I recently had OTG deliver a used riding lawnmower and accessories to my house. I hadn't ever used a professional mover before and was apprehensive about not doing it myself. With covid-19 abound, I was also worried about having someone I didn't know at my house... On the Go put all my worries to rest. Scheduling was easy. They worked with me to fit the delivery into my schedule and I was pleasantly surprised at the efficiency of the communication. The mover arrived on time and in uniform. He was wearing a face mask and gloves and had a very pleasant demeanor. My house is on a narrow street and I was concerned about blocking the road and inconveniencing my neighbors. Never fear, the driver found close-by parking. He parallel-parked the truck in a tight spot like he'd been doing it for years, leaving enough room to unload the truck with the power lift. I felt bad that he was doing all the work unloading the mower and other items by himself and offered to help, but he politely declined. He unloaded the mower and accessories quickly and with care. Despite my mower and other related items being the only items on the truck, I noticed that everything was packed and wrapped with moving blankets and strapped down tight. Suffice it to say, I was impressed! I felt like On the Go and it's employees treated my belongings like it was their own. After he unloaded the mower and accessories, the mover told me that the previous owner had explained how the mower worked and some of its quirks. He spent the time to convey all that information to me, including showing me how to start and stop the mower, how to hook up the accessories, and how it all worked. This was above and beyond what I expected...I was grateful and appreciative. The communication was excellent! The driver left as seamlessly as he arrived. My only regret was that I didn't have any cash to give him a tip. Obviously, my experience with On the Go was excellent! Above all else I appreciated: (i) the professionalism of the employees in both scheduling and delivery--it was so easy for me; (ii) the care in which my items were moved; (iii) the quality of the driver's communication; and (iv) most importantly, the overall quality of service!! I would highly recommend On the Go Moving!! I will definitely use them again in the future. If you need help moving, OTG and it's employees are your guys!! Thank you, On the Go!!
- Matthew M.

★★★★★
Colin, Travis and Tad did incredible work! They took very good care of my belongings and were very courteous. The best movers I've ever had, or even heard of.
- Peter H.

★★★★★
Travis and Naj did a great job. Very happy and friendly and did everything they could to keep me in a pleasant mood (there was no need to worry, they were both excellent). Handled all the boxes carefully and helped disassemble a very complicated IKEA bed. Did their best to keep everything dry during a downpour, and arranged everything by order of weight in the storage unit. A+, 10/10 would recommend.
- Zelly N.

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