Ace Relocation Systems

Ace Relocation Systems logo

Quality of service: 4.1

Punctuality: 5

Accuracy of Estimate: 3

Customers’ rating: 4.4

✓ Trusted Mover

About Ace Relocation Systems

Moving isn’t easy and at Ace Relocation, we don’t take moving lightly. Our vocation is to move you, your family, office, etc. in a timely, friendly manner. Today, Ace is a family owned and operated business with nine office and warehouse locations strategically placed throughout the country. Ace Relocation Systems is the third largest Atlas Van Lines agency group and the largest hauling agency for Atlas. We execute approximately 15,000 domestic and international moves per year for individuals, families, and businesses. Our moving company works closely with the U.S. Government to relocate armed services personnel, with the General Service Administration and with the Department of State, to move their employees. Approximately 17% of Ace’s revenue comes from relocating the U.S Military. Corporate clients include several Fortune 500 and high profile companies. Some come to us through our relationships with major full-service relocation companies.

Moving-Me about Ace Relocation Systems

Ace Relocation Systems is a company with rich history, established in 1968. The company is committed to providing world-class relocation services at competitive rates. They have moved over 350,000 happy individuals, families and businesses in the last 45 years. As one of the largest agents for Atlas Van Lines, and with nine offices nationwide, Ace can handle all of your domestic and international relocation needs. At Ace, they have always been proud to provide relocation estimates, moving quotes, relocation bids and move management consultations, all at no additional charge.

Ace Relocation Systems Licenses & Certificates

Ace Relocation Systems, Inc. is fully licensed and insured to handle any type of move. The company is registered with the Department of Agriculture and Consumer Services. They also have FMCSA (Federal Motor Carrier Safety Administration) registration to legitimately perform interstate moves. The experience of the company and the training of the employees really set this company from others in the industry.

ICC MC number: 495480

US D.O.T: 1052359

(US Department of Transportation number)

Local State License: IM350

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What is Ace Relocation Systems cost?

Be ready that the average interstate move is about $1800. Remember that prices also depend on such factors as date, home size, a shipment size, chosen services, and distance from A to B point. Also, many companies offer hourly rates. This is the reason why you better compare competing moving quotes from licensed movers with our tool here.

Get a Quote from Ace Relocation Systems

We are here for you to perform a verified and trustworthy moving company to manage your local, long-distance, or interstate relocation. Having years of experience Moving-me is a proven team of professionals who are ready to provide you with the best variants of your forthcoming event. Operating from all over the USA we are considered to be one of the best moving quality&cost service selection companies. We highly respect your time and money and are doing our best to make your move fast, smooth, stress-free, and cost-effective. Ace Relocation Systems, Inc. is a great representative of the modern move with highly experienced professionals and the latest moving equipment.

Ace Relocation Systems Reviews

It was a pleasure working with ACE Relocation in Orlando, FL for my move! I could not have been happier about the quality, logistics and satisfaction of my recent cross-country move. Their services are incredible. The packing, loading and delivery days went very smoothly. All involved were knowledgeable, professional, and experienced. They handled my items with the utmost care. Not one item was damaged or missing! Thanks to Kojack, Jeff, and Larry for packing my belongings in Florida, Ed for driving my belongings across the country and unpacking along with Alex and Galvin. The delivery window was a few weeks long, but they arrived much sooner. I had Brandy as my ACE Representative and she was great at keeping in touch, keeping me updated and was overall super helpful. Candace did my in-home estimate and was my initial contact and she went out of her way to be friendly and helpful in coordinating my move. I chose to use a company recommended by ACE for auto transport (A-AAA) and they were great as well. I was extremely pleased with the quality and ease of my move. Thank you to everyone for making things go so smoothly! I would highly recommend them for your move!
- Hannah

Total Rip-off, I own a trucking company and I'm very familiar with current transportation rates particularly outbound Florida. This company wanted well over double what the current rates are going for. That doesn't include the packing and other charges they tacked onto the total invoice. Use anyone else but them!!!
- Scott Simpson

My consultant Candace was extremely professional and easy to work with. We had a 3 day window from pickup at our home to delivering at our new home. Candace arranged to have our furniture remain on the truck in the storage facility. Our movers Brian and his crew were great to work with. They were very cautious of not doing any damage to our furnishings. I would highly recommend Ace Relocation.
- Judy Thomas

Professional experts! 5 star service .We moved from California to Florida and ACE handled everything perfectly . A great group of kind professional staff .
- Shondrae Ivy

One of the Best Moving companies!
- New Age Goonies

Ricky and crew were very professional, clean and very polite. They were very well organized and had our truck loaded in no time. Everything was wrapped and protected and our old place was left clean and tidy. We had a great experience booking with Michelle Dillard as well. She answered all my questions and concerns and was able to tighten the delivery time. I also want to thank Gwen Mello for coordinating the movers and keeping in constant contact letting us know what will be happening next and when to expect the movers. Great company! I would use them again and recommend them to anyone needing a mover.
- Joan Mulcahey

Disappointing! This company helped to store and move my furniture. The two gentlemen who helped in the initial moving out process were professional and handled everything carefully yet speedily. Everything went smoothly and I had no complaints. However, a few items were damaged somewhere in between. The next two gentlemen who helped move all my belongings into my current home were nice and did their job well also. I’m not sure when nor how certain items were damaged, but these two individuals accounted for them and made sure to note the items. It's not, necessarily, a huge deal to me that items were broken because they weren’t extremely valuable and things like this happen during a move sometimes. The issue I have is that it’s been nearly an entire year and this company won’t return my calls. I mailed in the required form stating what items were damaged (and their estimated value I think) ASAP and didn’t get any response for about a month, so I call to check in and always reached a voicemail - no matter the time of day or day of the week. Finally, when I was able to get in touch with someone they transferred me to another department or office, but it goes to a voicemail each time. I’ve left countless messages at this point. It’s so odd. I have no idea what to do but go to the place in person and I’m not even sure the office I am meant to visit to address the situation is even the right one. I might be told the one in another state is responsible. (I moved from Georgia to Florida). The whole situation is a mess. It had not been a major priority to get figured out since I was pregnant at the time (with more pressing things to deal with). My baby is almost 5 months and this is still an unresolved situation!
- Nichole Butler

Nice people.
- Usbeto Ortix

Under New Management was better with old management
- Trinity Jenkins

Best household Company in the business
- Desmond Ward

Quality and service were beyond our expectations. They did a great job with packaging and all of our things made it to our new house in perfect condition. The driver was very professional and punctual. Great experience overall from beginning to end.
- Ivonia Silva

Excellent from the first visit through cross country delivery. Highly recommend.They do not charge extra to prepare and wrapping valuables for moving.All it's are dotted and it's are crossed.
- Peggy Pierotti

courteous, efficient, careful - a good preparation, packing, loading and moving experience!
- David Sheldon

Fantastic team that gets the job done on schedule as planned. We loved working with this organization on a recent move.
- Tom Craig

Great communication and customer service! Candace was amazing!
- Jana Haffner

Our move could not have been a better experience. 100% pleased with the service.
- Gloria Konsler

Considerate all around. Will definitely refer!
- Brian Tillman

Did a great job moving us from FL to DE
- Steve Miller

Very good company to work for it
- Alexander Estrada

Did a great job. Arrived early or on time. Friendly driver and crew. Everyone hard and efficient workers. Protected furniture and items well. No damages to any items. Would highly recommend to others.
- David Privett

The guys that came to pack and move my stuff were great. They showed up when they were supposed to and didn't complain about being there later than expected. NOTHING OF MINE GOT DAMAGED! And I moved across the country...from Florida to California! I highly recommend using these guys!
- Linda D.

They were terrific at first. They sent someone to estimate the cost and the guys who loaded the truck were fast, polite and efficient. HOWEVER... They demanded I take delivery at a time that was very inconvenient to me and I was forced to use a storage facility. That cost extra money and they CHARGED me extra to deliver it there. Here's the relevant info: I shipped my dining room table with my belongings and I found it broken in the storage locker. Also, boxes marked fragile are crushed under heavy piles of boxes. They have told me not to move my things out of the locker or they would deny responsibility for the breakage. I can't inspect it without moving it to get to everything. These people bury relevant info in a long contract and fail to mention the important points. I paid thousands and they couldn't fully explain things or point them out. Now they are giving me a very hard time about a refund. I will NEVER use these idiots again.
- Bethn M.

Our damage claim got escalated (some how) so now we have gotten the floors repaired. Their manager was pretty frank with us, they get scammed a lot by people trying to take advantage of them to get their furniture replaced or get money for damage that existed already. I empathize, but that it still hurts to be called a liar. Our first move went so well, that my expectations were high. Our first mover (Ricky) was so professional and honest and a really nice person. If you can get Ricky to run your move, you will be well taken care of. I've updated my rating to a 3 (basically the average of my two experiences). Ricky = 5, Mr. In-a-Hurry = 1
- Kenneth W.

A.C.E Relocation Systems was recommended by our Real Estate agent. I usually get a bunch of friends/family together to help me move, but I decided to take a break on this move. My wife and I have a new baby, and it's kind of hard to plan, and juggle everything with new responsibilities. I'm glad I used them, because they were quick and professional. They took extra care by covering corners in our house with pads/blankets, laying runners to protect the floors, and wrapping all our stuff with blankets and padding. We also had to close on our new home the following day, and needed them to keep our stuff overnight. We don't plan on moving for a long time, but if we did, I would definitely use these guys again. Thanks guys!
- Tim H.

This was my first professional move and was a wonderful experience. The ACE folks were timely and responsive. Their moving staff was understanding and gentle with our items. ACE was also very good about accommodating our challenging moving schedule. ACE came to us via a recommendation from friends and neighbors, and I intend to pass along ACE's name to others. Make sure to check them out for your next move.
- Frank W.

These guys are the BEST! Always on time. We moved from Melbourne to Delray Beach, FL. Day one was pack, day 2 load, and day 3 unload. Very efficient, very thorough,very respectful of our stuff as well as of us.We moved from a single story to a 3 story and they got everything up the stairs with no damage. Plus, they were a lot of fun to talk with. I like to help and they eventually let me help by letting me carry lighter things to the garage--they didn't want a lady doing any work! We will definitely work with them for our next move!
- Julie L.

Salesman seemed very open and honest. Did not "yes" me to death. On time, accurate, truthful, loading to unloading, smooth as silk. The personalities of the crew, from the salesman on down, made you feel like family. I hope I never have to move again.............................ever ! But if I do.......I'll ACE it.
- Gary F.

Ace Relocation, and then Atlas Van lines, did an amazing job for me as I moved my mother from Palm Coast, FL to Kensington, MD. "Candace" at Ace was a consummate professional -- smart, kind, efficient, and precise. She was a pleasure to work with, developed an estimate for us very quickly, and thoroughly explained what services would be provided, what insurance coverage was provided, and how the process would work. Once she handed off to Atlas, our coordinator "Gwen" was quick to follow up and arrange the mover. Then, our Atlas mover/driver, "Torrez" was great. A very nice guy, efficient, professional, courteous, and careful. He packed up my Mom's stuff, loaded the van, drove it to Maryland, unloaded and set things up at my Mom's new assisted living facility. Everything was in perfect shape, not a single item broken or damaged. Great service overall, and at a very fair price. Would definitely recommend to anyone and everyone. Ian
- I Dog-H.

It has taken me a while to post this review, but in that time I have been able to fully assess my experience with Ace Relocation Services and Atlas. I had to post this because although it is easy to vent frustration with negative experiences, I think it is important to share the good experiences we have. And my experience with Ace was phenomenal. My move last summer was a bit abrupt, and since it turns out that July is the absolute busiest time for movers, poorly timed. I contacted several companies for quotes to move the contents of 2 storage units from Tampa, FL to DC. Of the few who responded, Ace had the most professional and caring associates. Michelle Dillard handled my move and I can not say enough wonderful things about her. She took so much time speaking to me, communicating clearly every step of the way. Since I was not in FL at the time, these communications and her attention to detail were immensely helpful. She moved mountains to make sure my stuff could be moved within my tight timeframe and she kept up with me every step of the way. Even more impressive: she did this as she faced some unexpected and stressful personal situations of her own. Not once did her professionalism, personal kindness, or attention to detail falter. Once everything was on its way, Gwen helped me handle the logistics of receiving my goods. She was always available and helpful. The team that delivered my goods were to a person super friendly, clean, professional. They were quick and efficient and thoughtful. Really, more than I had hoped for. I know it sounds like hyperbole, but my experience with Michelle and Ace was truly one of the best I have ever experienced. It was obvious that they cared about their jobs and as a client I felt they cared about my move, which is a nice change.
- M. P.

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