Waters Moving & Storage

Waters Moving & Storage logo

Quality of service: 4



Punctuality: 3.8



Accuracy of Estimate: 4.3



Customers’ rating: 4



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About Waters Moving & Storage

Waters Moving & Storage, Inc. has been a family-owned and operated commercial moving company in the San Francisco Bay Area since 1975. In addition to being personalized residential movers, we’re experienced commercial movers as well.

Moving-Me about Waters Moving & Storage

The company specializes in office moving, including large and small scale offices with lots of cubicles, schools, and libraries, in addition to business moving for retail and service businesses, light industrial moving, and manufacturing plants; all the way down to small type businesses and more.

Waters Moving & Storage Licenses & Certificates

Waters Moving & Storage is fully licensed and insured to handle any type of move. The company is registered with the Department of Agriculture and Consumer Services. They also have FMCSA (Federal Motor Carrier Safety Administration) registration to legitimately perform interstate moves. The experience of the company and the training of the employees really set this company from others in the industry. 

ICC MC number: 481361 

US D.O.T: 1125579

(US Department of Transportation number)

Local State License: not provided

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What is Waters Moving & Storage cost?

Be ready that the average interstate move is about $800. Remember that prices also depend on such factors as date, home size, a shipment size, chosen services, and distance from A to B point. Also, many companies offer hourly rates. This is the reason why you better compare competing moving quotes from licensed movers with our tool here.

Get a Quote from Waters Moving & Storage

We are here for you to perform a verified and trustworthy moving company to manage your local, long-distance, or interstate relocation. Having years of experience Moving-me is a proven team of professionals who are ready to provide you with the best variants of your forthcoming event. Operating from all over the USA we are considered to be one of the best moving quality&cost service selection companies. We highly respect your time and money and are doing our best to make your move fast, smooth, stress-free, and cost-effective. Waters Moving & Storage is a great representative of the modern move with highly experienced professionals and the latest moving equipment.

Waters Moving & Storage Reviews

★★★★★
It was CRAZY Awesome! Ken showed up a week before the move to do a inspection and remind me of all the necessary items, Linda was in constant contact checking in because our move date wasn't set. Then on move day a guy showed up (I forgot his name - sorry) and did a walk through. When the crew of 8 arrived it was go time! Out of the old office in under 3 hours! We moved our entire company 4 blocks in downtown Oakland, with not a single issue! They had to deal with downtown traffice, one way streets, some rude parking people, my co-workers and then unpacking on a busy corner when its time to get off work. There were a few broken items that they fixed on the spot. Thank you so much for the professional service and amazing help! Great job!
- Jen W.

★★☆☆☆
Waters moved me from one apartment in Oakland to another, a few blocks down. At the time, I was very impressed by the quickness with which these three guys cleared out of my apartment (I packed it all myself, they just moved it), not to mention how conscientious and proactive they were. However, a couple weeks after the move, I am finding more and more of my pristine dark wood furniture dinged up and scratched (not to mention the top of my brand new microwave). I'm extremely disappointed and really upset that everything looks so crappy now. I guess that's the price you pay for speed. I had used Waters before and been very happy with the results; but this was definitely my last time.
- Katy H.

★★★★★
What can I say. They were professional, courteous, and understanding. We just did a big move from Northern California to Oregon and these guys were the best! After the move I was panicked when I could not locate a few of our more important boxes. The staff walked me through it and I located the boxes. I say, " Great job Waters moving!" Thanks again for everything you did and sorry I got a little nervous about a few missing boxes (Which were found). I highly recommend this company to anyone doing a move. I have used other movers in the past but if you want the best hire these guys! Very very very TRUSTWORTHY!!! 5 stars for sure.
- Mark D.

★★☆☆☆
First time using water and also the last . Called to schedule a move everything seemed ok but when I went to pick up totes was told I was not on the schedule finally after 20 min of questioning if I had actually called and if I did I did call Waters I finally was told that yes they could do the move as was originally planed but they wanted to see how much stuff we had to move (2 one bedroom apts in the same building) . So it's all good till my girlfriend tells me a couple hours later that she has been told they will not be able to move us . They claim they never said this. The next morning the estimate guy shows up and first thing he tells me is you are not getting moved on Saturday , WTF he has attitude . Well I tell him that I was told I was getting moved on Saturday and if I'm not why is he here , then he decides that I that I will be moved but no way for 1000$ and the 4 hour minimum because first they have to take a lunch and even though we are only moving about 2 miles that is 1 hr off in travel time so 4 hour min is really 2 hrs and 15 min he ends up quoting me 1300 plus to move most of one apt and the bed , couch and 5 boxes out of the other . So we went from a time based rate to a per piece rate . So it never got better they took 6 hours to move us and the estimater told me if I want to switch back to a per hour move that he would also add a fuel surcharge of 12 percent of the total cost. There is more but you get the idea felt scammed by the time it was over but few options on Thursday and need to move Saturday. Luckily it was only 1300$ they won't get another chance from me!
- Charlie W.

★★☆☆☆
First time using water and also the last . Called to schedule a move everything seemed ok but when I went to pick up totes was told I was not on the schedule finally after 20 min of questioning if I had actually called and if I did I did call Waters I finally was told that yes they could do the move as was originally planed but they wanted to see how much stuff we had to move (2 one bedroom apts in the same building) . So it's all good till my girlfriend tells me a couple hours later that she has been told they will not be able to move us . They claim they never said this. The next morning the estimate guy shows up and first thing he tells me is you are not getting moved on Saturday , WTF he has attitude . Well I tell him that I was told I was getting moved on Saturday and if I'm not why is he here , then he decides that I that I will be moved but no way for 1000$ and the 4 hour minimum because first they have to take a lunch and even though we are only moving about 2 miles that is 1 hr off in travel time so 4 hour min is really 2 hrs and 15 min he ends up quoting me 1300 plus to move most of one apt and the bed , couch and 5 boxes out of the other . So we went from a time based rate to a per piece rate . So it never got better they took 6 hours to move us and the estimater told me if I want to switch back to a per hour move that he would also add a fuel surcharge of 12 percent of the total cost. There is more but you get the idea felt scammed by the time it was over but few options on Thursday and need to move Saturday. Luckily it was only 1300$ they won't get another chance from me!
- Charlie W.

★☆☆☆☆
Rude, inconsiderate. Neighbor using them and not only did they park across my driveway blocking it without asking, they also moved my full trash can out for pickup onto the sidewalk so there was no way for it to be picked up. Geez, if you can move it up on the sidewalk, you can also roll it another 20 ft in front of your truck so it could be picked up. Lucky I noticed it and moved it. While I was moving, one of the movers saw me and asked "do you need to get out" - no apologies for trash can or blocking driveway without permission. Not a very professional company - trucks being used are old and banged up and dirty. First impression of new neighbors is being made by movers and it is not very good. Just noticed they did the same thing with two neighbors across the street blocking their trash cans.
- Bill P.

★★★★★
I just used Water's to move my 40 year old manufacturing company from one facility to another. Much like any other "yelper" you skip all the good reviews and start reading the bad so you know what to expect; please take a second and read a good review, because all the negative ones made me nervous and made me question if i made the right decision and gave me a lot of anxiety for nothing. So please read from a seasoned mover. This was the best move I have had ever. I have moved 7 times residentially in the last 7 years for work, this was my first commercial move. After acquiring a forty year old manufacturing company, I needed to upgrade facilities; I'm sure you could picture the headache moving a company like this would be. Ken (the owner) and his associate came to my office and gave me an estimate. Assured me everything would be ok, that they had my back. Family run, San Franciscian, and local business I like to support. They delivered amazing tote boxes that stack and wheels to move them around. What a breeze that was. My anxiety kicked in when I realized that my machines could get damaged. Called the amazing Linda on the phone, who is a saint, and she kept assuring me that everything would be taken care of. Permits, trucks, and men. They also came by again a couple of days before the move to make sure they were going to have an adequate amount of people and power. The day of the move will always be a highlight for me. 15 men showed up with four trucks. There were three point people. The headman in charge, Juan, who I cannot thank enough, made sure that there was a special moving truck specifically for my machines that he drove himself to assure their safety and watched as they moved them out. Alex, one of the other point people was incredible in making sure everyone was moving and getting things out. I didn't touch a single thing. Jamie (Pronounced Himaie) was another point person, and was there to break the cutting tables and everything down. What a well oiled machine this company is. We hit a couple snags with how the tabled were breaking down. Juan and Jamie called me over and before they said anything told me "whatever you want, we will make it happen", then we figured out the best solution. My factory was completely cleared out within 2 hours, my mind was blown. They were so amazing I brought lunch in for them, since I didn't realize that most moving companies don't bring it with them. So if you have a large move, great way to show how grateful you are, which I was. They were great group of guys, very diverse, and all excited to help. They were passionate about what they did, and delicate with everything they touched. At the new facility they immediately got back to work after lunch. Built up all of my tables and made sure that everything was perfectly in place the way that I wanted it, and didn't leave until they did. They cleaned up behind themselves and made sure to take the trash out themselves. I HIGHLY RECOMMEND THEM. They are the best moving company I have ever used. Hopefully this truthful review helps you in your decision. Needless to say that it always helps when the owner calls you a couple days after to see how you made out and to say good luck to your business.
- Alex S.

★★★★★
Second time using waters. First was a household then a business move. They were on time, professional and friendly. Moving is never inexpensive, but their charges were fair and costs were provided upfront. No surprise costs. They also use bins. These are reusable and on wheeled dolly platforms. No cardboard to go to landfill. Their team was efficient and pleasant to work with. I would highly recommend Waters for your next move. From a Boomer Consumer.
- C J.

★★★★★
I recently hired Waters for the 3rd time in my life. The quotes they give are fair and they are always so nice and understanding which is exactly what you need during such a stressful time. We hired them to move us from Livermore to Brentwood, packing as well as moving. The packing team was a little rough around the edges and packed random items together which made it a little difficult to unpack, but they were very, very nice and packed items in the boxes with care, nothing was broken when we arrived at the new place. A couple days later the moving team came to move us. These guys were awesome. They worked super hard and were very thorough in their job. I was very impressed with how fast they were able to unload everything and how they care for your belongings and your home as much as you do. They are the friendliest, most honest guys and were super focused on making things easy for us. Hopefully we will not be moving for a very long time, but if we ever do, we know who to call.
- Ferial T.

★★★★★
I recently hired Waters for the 3rd time in my life. The quotes they give are fair and they are always so nice and understanding which is exactly what you need during such a stressful time. We hired them to move us from Livermore to Brentwood, packing as well as moving. The packing team was a little rough around the edges and packed random items together which made it a little difficult to unpack, but they were very, very nice and packed items in the boxes with care, nothing was broken when we arrived at the new place. A couple days later the moving team came to move us. These guys were awesome. They worked super hard and were very thorough in their job. I was very impressed with how fast they were able to unload everything and how they care for your belongings and your home as much as you do. They are the friendliest, most honest guys and were super focused on making things easy for us. Hopefully we will not be moving for a very long time, but if we ever do, we know who to call.
- Kailey M.

★★★★★
We recently used Waters moving company to move from northern CA to southern CA and this was the BEST moving experience possible. The employees are professional, courteous, careful and hard working. On the morning of the move 8 men in Waters uniforms arrived on time and one by one introduced themselves. As a team they all walked through the entire house with us to make sure everyone was aware of the job to be done. They provided wardrobe containers (lots of them) to be used for the 3 day job at no extra charge which is a big plus. Our packed possessions were all on one truck and the truck is not shared with another person's belongings so there is no chance of your boxes getting mixed with another families or "lost". Waters isn't the least expensive moving company but they are the best, by far. I highly recommend them.
- Jan G.

★★★★★
These guys moved me this week . They were great . Mine was not an easy move . I am a wood worker with many heavy tools and board feet of hardwood . Not to mention heavy wood furniture I have built over the years . Thanks great bunch of guys doing a difficult job .
- Steve V.

★★★★★
I moved several times with waters and each time I ask for the same movers. Cory and George did. a great. job for me. I have had both of them before and both times they were professional and experienced.
- Tami

★☆☆☆☆
Think twice before using Waters, my experience was nothing short of terrible. They stored my belongings for 6 months . When returned, many items were either missing or broken. I asked to file an insurance report, and was told I was a scammer, lier, and cheat by Mr. Waters. I’m a 70 year old woman, and anything but a lier,scammer or cheat. I can only surmise they don’t like filing insurance claims, and use intimidation as a way out. If you value your belongings, and don’t like being yelled at , USE ANOTHER COMPANY.
- Caralee C.

★☆☆☆☆
I’ll keep it brief, as the details and photographs I could provide of all that went wrong are too numerous to list here. The absolute worst experience moving in my life. I have moved 18 times in 25 yrs so I am no stranger to moving nor moving companies. I know how moving works. There are many other choices out there--look at them. Good luck with your move!
- Lori M.

★☆☆☆☆
When we planned the moving our home we called and received quotes from 3 different moving companies. My husband met with each salesperson and walked them through our home we’ve had for 12 years and went inside and out. We received a very similar quote from each company, all of them coming in at approximately $2200. A quote should be an accurate quote! We then made our decision based on who we felt would be the most honest and decided on Waters Moving Co. since we knew they had been around for a long time, were family owned and we felt they would take the best care of our move and our upcoming very stressful day. We were simply moving from one house to another house in the same city and only 3 miles away. We had no idea what we were in store for that day. My husband received the quote from Ed and when his crew, being led by Brandon showed up that day he had a concerned look on his face as my husband took him around the house reminding him of what needed to be moved. Brandon then notified us that Ed was missing numerous items on his list that were in the house. One of the items was a fountain we had in the backyard that was an item my husband specifically discussed with Ed since we knew it would be heavy. My husband not only took the fountain apart for the move but also brought home a dolly that would assist the movers in the moving it, Ed did not have this and many items on his list. Brandon then called Ed to discuss and Ed basically said too bad to Brandon and to us. We then began to realize that we had been scammed. We have pictures of all of the items he claims he "didn’t see" on our pictures from our real estate listing when we put our house on the market. Why on earth would someone getting ready to move, move items they didn’t have there, moved in only to have them moved out. Of course Ed knew he had us in a predicament, we could not do anything about this since we had to be out of our house that day. Were told they had to bring out two more movers and that we would have to then pay by the hour. The final amount turned out to be $3800, over $1600 more than quoted. This is an unacceptable way to do business. The only positive from this day was that Brandon and his moving crew were spectacular and very helpful!
- M.A.

★★★★★
Ed, Frank, Alfredo and crew made the packing and moving as painless as it can be. What a relief!
- G.W.

★☆☆☆☆
DO NOT USE THESE GUYS TO MOVE YOU!!! They will try and get every last bit of dollar out of you for using their services. They will charge you for things you did not agree to. They will call you over and over and over again almost bi-weekly until you answer their calls! If you want a better and more professional service I suggest using Thrifty Moving in Pleasant Hill or Moovers Inc in Pittsburg. They both have way better pricing and won’t call you trying to solicit any services!
- Mike H.

★★★★★
This is a family-owned company that takes every step to anticipate your needs and make customers happy. They are very responsible, organized and professional. They did several commercial projects for us and they were highly effective and customer driven. Everything was carefully planned, logistics were coordinated to our benefit And everything about the move was easy for us(besides the fact that we had a huge project). Ken, his sons, wife, Abel, Paul and DK were extremely responsible and wonderful with every aspect of our moves.
- David C.

★★★★★
A move with Waters usually starts with a visit by Ed, he’s their estimator. After his visit you will already know you are in good hands. After Ed sets the high standards there is no let down all the way through the completion of the move. The packing team (7 for our job) said they would be there by 7:30 and they were right on time. They packed our 4 bedroom house in exactly 3 hours. No wasted motion, no fooling around, no complaining about the 14 steps that everything had to be carried down. We were moving to Lincoln, CA and they said they would deliver by 8:00 the next morning. Again, right on time with an unloading team of 5 after a two hour drive from Martinez through one of the worst rain storms of the year. On arrival they hit the ground with high energy. Without the 14 steps this time they unloaded and placed everything right where we told them in exactly two hours. As everyone knows moving is always a stressful event. However, with Waters you are in good hands. They were professional from start to finish. Amazing really!
- Jeff A.

★★★★★
We had a very good experience with Waters. Good group of people, professional and hard working. We had multiple pick-ups and deliveries for one move, that included using their storage facilities. Not one problem, would certainly use them again.
- Jackie J.

★★★★★
Great group of movers. Very professional. The packing of all the kitchen items saved us hours and all the glass made it intact.
- Douglas M

★★★★★
I have been using this company for 10+ years, and I have to say the Waters family will make sure the job is done and done right. If you are looking for a commercial moving company to move locations, or clear an entire factory/building for refurbishing they are more than capable of handling anything you could throw at them, trust me. I have also used them for a residential move for my family. The men were clean, polite, careful and respectful of my personal belongings. I served in the military for 20 years, and I want to commend them for the way they get the job done. I know it is hard and grueling work "I’ve been there, done that, got the t-shirt," but these guys move with a sense of purpose (pun intended). There was no waiting around with confused faces or malingering. They knew what needed to be done, and did it. I would highly recommend this moving company for big jobs. In the past, we have tried to use other companies and had absolute disasters. Not enough men, not enough trucks, and blatant malingering (literally trying to eat up as much of the clock as possible). BOTTOM LINE Waters Moving and Storage is fast, professional, and studious. You have a big job that needs to be done and done right, call them.
- John H.

★★★★★
I first worked with Waters through my employer. They were so good that I had them move some items of mine into storage while I am having some plumbing work completed. They were awesome from the first phone call. I received a quick response. They came out within a few days to give me a bid on the cost. In less than a week, they came and picked my materials up and placed them securely in storage. They were super quick, but always mindful of the materials. Their storage facility is climate controlled and very secure. I have seen higher storage prices from facilities that have little security and are not climate controlled. After everything was moved, they called me to make certain everything went as I expected. They are high on my list of service providers when so many organizations do not think of the customer. Waters all the way, I highly recommend them.
- Sandra F.

★★★★★
Anthony and his teams were first class professionals at both ends of our move. From packing day to loading and unloading, the Waters Team was efficient, courteous and always willing to provide the little extra help I’d requested. I’d Highly recommend Waters for an out of state relocation.
- Ken N.

★☆☆☆☆
n searching for a mover, everything went well. I talked to Chris, prices were competitive and made a reservation. The reservation was conformed and the mover were there at 7am. The movers were beyond helpful and truly amazing on a stressful day they were always cool. (Until you read below and they damaged my new house) Then came the problems.... The office called me saying that they wanted to check on the service provided. What a lie! They were calling because I was undercharged and once I got on the phone there was not a care in the world about the service provided only about getting their additional payment as they did not bill me correctly the first time and did not provide a receipt. I find it VERY rude and disrespectful to call and lie about why you are calling. If the bill is not correct, be honest. I was honest and had no problem paying the correct charges. I did not need to lie or manipulate; however, they do. I really had an excellent experience with the booking agent and the movers, they were all professional and helpful. The real let down, disappointment and change in my mind on the service is when I had to deal with the office. Watch your bill, get a receipt and remember they are not always being honest! After unpacking I noticed that they damaged a door and the molding moving a chair into a room. There is paint on the chair and damage to the door & molding. It is just absolutely shameful that they did not say anything. So, disrespectful, unprofessional & appalling!
- Bailey K.

★☆☆☆☆
If I could give fewer stars I would. DON’T USE THESE PEOPLE TO STORE ANYTHING OF VALUE! I stored my entire house hold with them when I moved to FL for 3 years. Upon my return, I found 2 full boxes missing. Silver serving platters, sterling silver religious wine cups, family heirlooms and items I’d had most of my life in addition to a box full of kitchen items. Believe it or not, 10 years later, I’m still finding things I’d forgotten about that were in the boxes. Linda, who was then in the office, made it so difficult to claim the loss, I finally gave up; which is the intention. I was told a BS story about how impossible it would be for them to mix up boxes with other vans coming in. However, a person in the industry with in depth knowledge of this company, said it was a lie and told me how they actually work and that so many complaints have been filed against them, that a very large well known company will no longer allow them to say they are an affiliate of that company. I can go on but won’t waste my time. If you are moving out of state for a while, DON’T ALLOW THEM TO MOVE YOUR HOME ITEMS INTO THEIR FACILITY. You might not see them again. Oh yes, they also broke my turntable.....
- R.G.

★☆☆☆☆
DO NOT USE THESE GUYS TO MOVE YOU! They charge you for things you never agreed to (ie unauthorized credit card charges). They took complete advantage of our situation, charged more the quoted, sent more guys than necessary, etc. When you call to speak with customer service/mgr they basically tell you it’s non negotiable regardless! They cannot even tell me why We received an $800+ charge yet they won’t reverse the charge. This company lacks integrity- there are other options when picking your movers!
- JB T.

★★★★★
Waters M&S did a great job packing & moving us from CA to WA--met quote and time-line commitment, packed & moved belongings with skill and care, and staff was pleasant & helpful every step of the way.
- Gail S.

★★★★★
I can’t find the words to describe what an incredibly positive job Tom and Matt did. They called ahead, were actually a little early and hustled! Tom maneuvered the trick into what I thought was an impossible position, probably saving at least 1/2 hour of unloading time. They had suggestions to questions I hadn’t even thought of, even helping to decide how my furniture should be arranged. Moving is always stressful and usually unpleasant but if you are looking for the best, call Waters in Martinez. Thanks to Sabrina for her efficiency and pleasant manner.
- Marilyn R.

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