VIP Transport

VIP Transport

VIP Transport logo

Quality of service: 4.3

Punctuality: 3.9

Accuracy of Estimate: 4.5

Customers’ rating: 4.6

✓ Trusted Mover

About VIP Transport

From a trailer, few trucks, and a creative spirit, VIP was the start of something special. VIP’s story begins with a college student, studying for his Master’s Degree in Psychology. While taking classes in the evening, Dan Griffiths also worked at a local moving and storage company during the day. During his time here, he handled the local and long distance operations in addition to assisting the company with building their fleet. Dan thrived on solving problems and creating solutions for customers who did not always have standard moving requirements. His passion for assisting customers helped grow new opportunities and solve tricky transportation problems.

Moving-Me about VIP Transport

From local moving, long distance moving to international relocations, VIP has the experience, fleet and resources to get you there safely and on time. For high value and temperature sensitive items, VIP Transport uses sophisticated climatic equipment for temperature protection during transit. Equipped with one of the largest climatic fleets in the UniGroup system, VIP can provide climate control services when you need it and deliver it safely and on-time.

VIP Transport Licenses & Certificates

VIP Transport is fully licensed and insured to handle any type of move. The company is registered with the Department of Agriculture and Consumer Services. They also have FMCSA (Federal Motor Carrier Safety Administration) registration to legitimately perform interstate moves. The experience of the company and the training of the employees really set this company from others in the industry.

ICC MC number: not provided

US D.O.T: 125563

(US Department of Transportation number)

Local State License: CAL T-137029

Want more detailed information on moving documents to check? Click here to be informed.

What is VIP Transport cost?

Be ready that the average interstate move is about $3000. Remember that prices also depend on such factors as date, home size, a shipment size, chosen services, and distance from A to B point. Also, many companies offer hourly rates. This is the reason why you better compare competing moving quotes from licensed movers with our tool here.

Get a Quote from VIP Transport

We are here for you to perform a verified and trustworthy moving company to manage your local, long-distance, or interstate relocation. Having years of experience Moving-me is a proven team of professionals who are ready to provide you with the best variants of your forthcoming event. Operating from all over the USA we are considered to be one of the best moving quality&cost service selection companies. We highly respect your time and money and are doing our best to make your move fast, smooth, stress-free, and cost-effective. VIP Transport is a great representative of the modern move with highly experienced professionals and the latest moving equipment.

VIP Transport Reviews

They broke our treadmill and said because the condition was "unknown" and no external damage they would not fix it. They acknowledged broken parts came off when the cover was removed but still because the condition was "unknown" when they moved it and no external damage the claim was denied.All I know is it worked and now it has broken parts and does not work. VIP moved it not me.I filed a complaint with the LA BBB which was a waste of time. They did nothing for us at all.So my advice is to test everything in the movers presence before the move and after otherwise your on your own.
- Jeff

I chose Mayflower/VIP Transport because of the representative who came to do an onsite estimate. His explanations made the most sense to me from other estimates. However, as it turned out his weight estimate was 6,000 pounds over what my actual weight turned out to be. In the binding contract there is room for some credit for being under the estimated weight. However, the amount credited doesn’t even come close to what I should have paid. When I contacted the company they were very surprised at their mistake and when questioned why they wouldn’t always over estimate their weights they’re response was that it wouldn’t be to their benefit to transport without full loads. That makes sense except that I know that the truck driver demanded two more loads to fill his truck and he got them. So they made a killing on my move at my expense. Also, I was never notified of the actual weight of my move until the day before delivery even thought the truck driver had given the report on pick up day or the next. After many phone calls, no return calls, going to corporate offices and finally being told that they could do nothing except file a report I was given a "good will" gesture of $200. My estimate was $14,235 and by the contract I paid $12,670. In my estimation I should have be refunded at least $1400 more from the $12,670 based on my actual weight.In closing, I find this unacceptable and would never recommend this moving company. They found no way to talk about what was reasonable and never gave a satisfactory answer as to why the estimate was so far off. Please stay away from this company or make sure that you know how much everything you own actually weighs so that you can be certain you are not getting scammed.On a good point, the actual mover was thorough and timely. He did move some boxes clearly marked fragile and top load with less care than I would like to see but everything except two items arrived without damage.
- Ruthie

I had a great experience with VIP! I’ve moved cross-country 4 times and each time was either just okay or disastrous - until now! From the in-home estimate with an explanation of insurance and high value items, to the simplicity of paperwork, the professionalism of the staff and crews, and on-time delivery, I couldn’t have asked for more! I guess it’s true you get what you pay for because in the past I went with cheaper, and paid more for it in the end. This isn’t the most expensive company out there, but it’s definitely worth the money!
- Michelle Clark

I moved with VIP from Newport to Irvine. The guy who did my estimate was really helpful and had been there for over 20 years. He told me that they also move professional athletes so I thought it would be expensive-but the pricing was reasonable! The crew was hardworking and even moved the furniture a few times for my wife-which really helped me! Kimber helped me in the office was very helpful. Moving is a bummer, but if I have to move again it will be with VIP!
- John Ericson

My appreciation goes out to Michelle, Jim, Angel and Alex for making my move stress free. The guys rallied through the 100deg So. Cal day and moved my 60+ boxes and furniture with ease. The guys were friendy, cautious where necessary and thorough. Everything was placed where instructed and unscathed. Highly recommend them.
- Phyllis Hanohano

‘ve used this company 3 times and each move has been amazing! The crew’s are always friendly, professional and hard working. My last move was to the 3rd floor and the crew had a great attitude throughout the entire move. The office staff is a pleasure to work with and is always available to answer my questions. I highly recommend this company for any of your moving needs.
- Muro

We were moving my Mother in law from California to Florida and I was tasked with finding the proper moving company. Found quite a few of them and did check BBB and DOT and yelp reviews to see how long they were in business learned alot from this experience. After all of that my mother in law who is 99 decided she wanted Mayflower, so did all the same homework and found very good reviews but they were quite a bit higher in price about 2 to 3 times the cost. But she insisted we use them and she bought the insurance driving up the cost even higher oh well its her money, so we hired them. Normally they would come out to look over what you want to move but since the Covid scare we did a virtual online meeting which went well he was very professional and gave us a quote. Then after that we were assigned a moving rep to handle all of our needs and questions. Michelle Galban was so professional and friendly she made the experience easy and fun and she always follows up during the process. So all went well and everything got there fine movers were also very careful and made sure furniture was wrapped carefully. So my only complaint was the price was a little high and they did sub contract to another company Golden Eagle but all went well and I guess you get what you pay for. would definitely use them again.
- Robert E.

I would recommend VIP Transport to anyone moving cross country. We moved from CA to TX and it was such a smooth transition! We were anxious on how this would work but our first line of defense was Kimber Lowman. I can not tell you how patient and understanding she was with my family. Not only that but her follow up and follow through to give us updates really calmed our nerves. Honestly Kimber was awesome from day one all the way to the last box being unloaded. The packers and movers were all very professional and wonderful communicating everything to us. Not only that, we thought packing our things would be a 2 day took one and they were fast. Same things with the movers, Ted our truck driver was on point with loading our things. Everything was accounted for! They took things apart and put it all back together when they got here. Unloading only took a few hours! We really thought this was going to be a painful experience from all the horror stories we heard but not with VIP Transport. This review is for the team on their commitment, dedication and consideration of our transition. Thanks Kimber and Team for all your support!
- HT T.

If I could give them more starts I would. This second part of my update is also like a second review because I had to move back across the country again. I was in a situation where I needed help and fast and called Jesse from Indiana to help. Moving is very stressful especially across country. Jesse at VIP is amazing at what he does and he gets the job done with excellent customer service. So my stuff went across country not once but twice, and NOT ONE THING BROKE OR GOT SCRATCHED. I am thankful I found VIP Jesse and Mayflower you guys are awesome, and special thanks to Michelle who is also excellent at customer service! I recommend VIP Transport and Mayflower Transit very highly.This review will be done in 2 parts because my stuff went to storage and I haven’t unpacked yet. In regards to my moving process and everything I have been through so far I couldn’t be happier. I received 5 estimates from different companies and Jesse at VIP Transport was the only one who followed up with me. Actually ALL of them at VIP Transport communicated with me extremely well. To top it off they were the least expensive! Michelle, Jesse, Stan and son all special thanks. Also the guy that coordinated the men moving me out of my condo, don’t know his name, really deserves a huge thanks and I hope VIP realizes his extremely good customer service skills. He went WAY over and beyond the call of duty in helping us "get it together"and was very professional. I am really confident my stuff will be in good shape. I saw how carefully they moved it from the condo to truck and from truck to storage. However in all fairness I must do this in 2 parts to be fair in my review. More to follow hopefully soon!
- Cynthia R.

Enjoyed working with this professional, flexible team. They worked with my needs and requests, answered all questions and were very responsive. Christine offered a firm, NTE quote which she adjusted as I made changes. After the move was over, she reviewed what was actually done, and materials used, and adjusted the final bill accordingly, down in my case. The team arrived on time, worked diligently and efficiently. I moved from Orange County to the desert area. They were friendly and efficient, making sure before they left from packing, and from unpacking, that everything was accounted for that should be, was in place where I wanted it, and that I was good to go. While not the least expensive quote I received, the value was there. I would recommend VIP.
- Jim C.

Our family had used Mayflower in the past to move to California, and I recalled they did a good job, so I contacted them again when I wanted to move from California to Florida. I was in a pinch since the new job started soon, I needed someone I could count on. VIP Transport, especially Christine, was exceptional! The whole move could not have gone more smoothly, and for the little things that were hiccups, Christine was on it! I felt like I had a lifeline out there as I drove each each day and when I finally made it to my new home. I would highly recommend them. It was worth it to go with them, have them pack me and get it done right. It allowed me to focus on other things and not worry about the move. So, thank you VIP and Christine!
- Victoria H.

I had the best experience possible for moving a 4 bedroom house I had lived in for 16 years. As you know you accumulate a lot over the years and VIP Transport made it a smooth and seamless transition. They were highly professional and walked through each home to ensure my satisfaction. I would highly recommend them. Worth every penny.
- Debbie J.

Just did a move from CA to TX and had a great experience. Tony was great and through on our estimate and Christine was very easy to work with and kept us updated along the way. The movers were awesome as well!
- Amy T.

We were extremely happy with the personal attention we received from the sales person Tony Chiazza and the schedular/coordinator Christine. They were professional, answered all of our questions in an efficient and timely manner, and friendly. The moving teams on both ends of the move were polite, hard working and accommodating. I would highly recommend them for your next move.
- Sue W.

Love this team! Tony was great with the virtual survey. He was patient, thorough and even did a second inspection just to reassure us that everything was ok. Christine was phenomenal! She was kind, easy to contact, answered all questions, (regardless of stupidity level) and kept us updated every step of the way. Jose and his partner did an amazing job on moving day. They were careful, thoughtful and efficient. If you have to move, this is definitely the team you want
- Denise F.

Tony took the time to really evaluate our belongings and gave us an accurate estimate. He explained the entire process and was very helpful with packing tips. He made good suggestions on what we should pack and what we should leave to the professionals. Our move coordinator Christine was AMAZING, she was wonderful to work with! She was great about staying in constant communication with us and always seemed to anticipate our questions. She provided EXCELLENT customer service, and I always felt like I was talking to a friend whenever we communicated. I appreciate that she was so responsive, both via E-mail and over the phone. I truly feel she went above and beyond to help make our move as stress-free as possible! The crews that picked up and delivered our goods were on time, extremely professional, and very careful with everything they handled. They made us feel like they really cared about our belongings, and that we weren't just another move. Thank you Mayflower! We've already recommended them to a family member for her upcoming move.
- Daisy K.

Moving=stress!! Lucky for us we did not have to feel the stress of the move with Mayflower. Tony came out and did an estimate on our items that we wanted to move and the ones we needed help with packing. He did an amazing job and you can tell he is very experienced in his knowledge with the company. He was extremely kind and understanding especially since we were really nervous about a big move for us moving out of state. He went over all the questions we had and made sure to go over everything with us. Tony was the reason we booked with Mayflower. His knowledge and experience made us have so much trust in the company! We felt comfortable knowing he would be taking care of our move! Once confirmed with Tony we received a call from the office from Christine. Her energy is contagious. Every phone call she was always so upbeat and helpful. Super super sweet!! She was always making sure to ask if we had any questions and helped right away if I needed something. Everything was on schedule as planned and went amazing. Sam loaded and unloaded our stuff in the days scheduled and I felt went above and beyond. He made sure to ask where we wanted things and is a hard worker! Very quick and efficient. Sam is a one of kind mover, I felt my stuff was safe knowing he had it and he took good care when loading and unloading the items. Incredible guy! Overall I am very blessed to have this move go smooth because prior to it I was stressing so much. Tony, Christine, and Sam were absolutely amazing! In the future If I need to move again I will definitely return!
- Melissa L.

Christine, Fred and the rest of the Mayflower team moved us across the country. They were very professional from the video inventory, in home packing , and unloading at our newer location. Given the reset struggles the we all have experienced with COVID-19, the Mayflower team stayed committed to and throughly delivered on all their dates. Would recommend them to anyone considering a transporter.
- Reggie H.

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