Up & Down Movers

Up & Down Movers

Up & Down Movers logo

Quality of service: 3.6

Punctuality: 3.8

Accuracy of Estimate: 4

Customers’ rating: 3.1

✓ Trusted Mover

  • Address: 50 Fitch St suite 4 New Haven, Connecticut, USA 06515
  • Site: updownmovers.com
  • Phone: (203) 600-1062

About Up & Down Movers

For more than years, Up & Down Movers has been assisting the local community with a superb moving service. We have impressed both residential and commercial clients east of the Mississippi River, and we have built a great reputation during our many years of loyal service. Our company is fully licensed, bonded and insured to operate in New Haven, CT and the rest of the state, and we always focus on excellent customer service and competitive pricing. We are aware that this can be a stressful period for many people, which is why each residential mover on our team is trained and courteous enough to make sure that you feel safe and comfortable working with us.

Moving-Me about Up & Down Movers

They are licensed, bonded and insured to operate in the state, and their services are available for residential and commercial clients throughout all towns and communities east of the Mississippi River. Up & Down Movers has handled several moving projects for over 10 years. They offer a variety of local moving services for their residential and commercial customers. They mainly specialize in offering house moving services. Their packers and movers will handle everything for you. They use quality packing materials to secure your belongings safely for the trip. They also specialize in office moving services. Their office movers use high-quality packing materials and state-of-the-art moving gears to move your office equipment safely. They have a fleet of moving vans and trucks ready for the entire relocation. Up & Down Movers also offers long distance moving services.

Up & Down Movers Licenses & Certificates

Up & Down Movers is licensed and insured to handle any type of move. The experience of the company and the training of the employees really set this company from others in the industry.

ICC MC number: 49848

(Interstate Commerce Commission Motor Carrier number)

US D.O.T: 2805210

(US Department of Transportation number)

Local State License: not provided

Want more detailed information on moving documents to check? Click here to be informed.

What is Up & Down Movers cost?

Be ready that the average interstate move is about $2900. Remember that prices also depend on such factors as date, home size, a shipment size, chosen services, and distance from A to B point. Also, many companies offer hourly rates. This is the reason why you better compare competing moving quotes from licensed movers with our tool here.

Get a Quote from Up & Down Movers

We are here for you to perform a verified and trustworthy moving company to manage your local, long-distance, or interstate relocation. Having years of experience Moving-me is a proven team of professionals who are ready to provide you with the best variants of your forthcoming event. Operating from all over the USA we are considered to be one of the best moving quality&cost service selection companies. We highly respect your time and money and are doing our best to make your move fast, smooth, stress-free, and cost-effective. Up & Down Movers is a great representative of the modern move with highly experienced professionals and the latest moving equipment.

Up & Down Movers Reviews

Scheduled a move for 3PM. I was told that they might run up to an hour late, and I was fine waiting for a little bit; lots of people are moving this time of year. After 2 hours I called Heather, who had contacted me the day before, and was assured that the movers were on the way and probably nearby. I ended up waiting until 8PM. When they arrived, though, everything was great. The guys were really helpful and courteous, and even though it was a 3rd floor walk up the whole process only took 2 hours.
- Alexander Lin-Moore

I have used them twice. The first was great. They were well organized and friendly. They unloaded a uhaul for me into a storage facility. That is why I went back to them. But the second occurrence was not as good. They did not bring the proper equipment for moving heavy objects and getting ahold of the office has been an issue. Thankfully I dont need to move again but some of my stuff was left at the storage facility, that I now have to continue to pay for, until I can find someone else to move it.
- Kellie Ball

Contacting Up and Down movers for my move was the absolute best decision. I was traveling from CT to FL and needed them to load the trailer I had rented from another agency. They were efficient, safe, and very professional! When I arrived to FL all of my things were still intact, and unloading my items was a breeze! The only reason I docked 1 star was because they were about 40min late, but once they arrived they got the job done! Would highly recommend.
- Lacey Norful

Had a amazing experience the guys were so fast and so precise they moved my mothers whole house in 4 hours Heather made us feel like we were family(and shes funny)i would definitely recommend them the prices are so fair and the movers are so professional definitely will use them again.!!!!!
- princess Analeese

Up and down movers is the best they moved my grandmother's house all the way from new haven to Boston the price was excellent the guys were efficient nothing was damaged they were punctual Heather in the office was so great in assisting us through the process she really took the stress of moving away I do recommend them to anyone.
- Life of Alicia & kylo

Up and down movers definitely top of the food chain. Heather is awesome she insured that we were comfortable and we knew we would be taken care of and than Terrance ,brandon and james came in and were in sync like a unit precise and professional. Definitely recommend Up and down movers.
- Beanca Shnell

When the guys came they did a great job, they were fast and efficient. I was scheduled for 2 but they arrived exactly at 4 - neither on time nor late, literally exactly in the two hour window. This can be understandable as I know things can run longer with other clients etc. but the communication and customer service were really subpar.
- Diane Kim

They charged different and higher amount ($200) from invoice, to my credit card. This is almost FRAUD. I asked them to refund, but they just keep saying “I’ll response next Monday” for weeks. I think that “Monday” would never come to them.
- m Eida

Scheduled for a move....no show and no communication back. We were given a number for Heather who stated if we had any questions or concerns to call her in which case we did. She never answered my girlfriend’s calls however when we called from a different number she answered...and when we explained the movers had not arrived she said she would follow up...well she never did and stopped answering all calls from us. The company’s website states they are open till 9p however when we called it stated they were close. Our furniture had to be stored back and this was a complete inconvenience as our furniture was never picked up for delivery to our new place! Will also report to the better business of bureau...totally unacceptable!
- Marlene F

They are HORRIBLE! They didn’t even show up to help ME MOVE! Nor did they give me a call. SHAME ON YOU UP AND DOWN MOVERS.
- camry lewis

Up and Down Movers is an amazing company Because it truly is Family operated. The men that work for Up and down go above and beyond for their customers and for the company itself. They treat each customer as though they are moving their own family. They get the job done always, And they get it done well. No matter how big or small how difficult no obstacle has ever gotten in the way of how they do their job. They are thorough Not just moving but helping the customers and assisting them in anyway they can.
- Heather Lynn

I ordered the service weeks in advance, was confirmed, and on the day of the move they simply did not show up. I tried to call the two numbers and got no answer. Be warned. I have not heard from the company and no one has explained or even apologized for leaving me high and dry on the day of my move, with all my things packed, and ready to go. Not a pleasant experience. Thank God I found 2Young Studs who helped me move.
- June Can

Please pay attention to the negative reviews and do not hire Up & Down movers if you care about your furniture. We hired Up & Down Movers in September to move 3.5 miles from an apartment into a house. I corresponded multiple times with the office manager, Heather Lynn via phone and e-mail. It was confirmed (twice) that we would need a mattress cover and I gave an inventory of all the furniture that we needed to move, and that we would need furniture covers and proper wrapping. I made sure to ask Heather about their policy for damaged items, because all our furniture is antique, mid century modern, and I wanted to ensure that in case anything was damaged, we would be compensated. Heather referred me to the website where they have their company policy that states that they will reimburse customers for damages caused by movers. Moving day comes and two hours after the start time, the movers finally show up with a 10 foot truck (we had a 16ft truck reserved, in writing) and only two furniture pads, and no mattress cover. The movers assured us that they would be very careful with our furniture. Hours longer and hundreds of dollars more than our quoted move (due to the smaller truck than we were originally booked), we were finally moved into the house. I had to get on the phone with the owner, who offered to take an hour off because of the smaller truck. It wasn't until the movers left that I realized in the last trip, because the movers had taken the mattress and slid it on top of my dresser, they had damaged both the dresser and the mattress in the process (see photos). This is where the worst part of the experience begins. I felt assured, knowing the company had a reimbursement policy in place. However, as soon as I mentioned this to Heather, she began to avoid my calls and stop answering my e-mails. I would call her from my cell phone, get no answer, and call her from another number and she would pick up. She wouldn't give me full names or numbers of their claims officer (not convinced they even have one). When I finally got her on the phone, she told me to get a quote from a restoration company. When I did that, she e-mailed the furniture restorer, accusing him of stealing all the photos on his website (she claimed that she knew this because she used to be a "hacker"). All of this time and energy and we are still left with broken furniture, as they refuse to answer our e-mails or calls. Please do not give your money to this unprofessional company.
- Jessica Tai

Up & Down was a great company to work with. The movers, owners, and everyone I interacted with were friendly, professional, eager to help, and flexible. I move a very full apartment down from a 3rd floor and the movers were not even phased by the amount of work involved! I only wished that I had asked what size truck they were bringing, as I had a lot of stuff but they offered me options to manage that without difficulty. Thanks for helping to make moving less stressful.
- Jackie Evans

Called ona Monday got quoted at 275 .00 with a 100 deposit fee taken after job was done, which 2men movers. I agreed ..booked for Thursday am mov.....after movers left..as I began putting things more organized I. noticed there were Knicks and dents on my furniture!!!!! I was ticked off...I was going to call company and explain what had been done...so finally I called and asked why hasn't the 100.00 dollars for the deposit taken off....Heather had told me I wasn't getting that deducted because of taxes and traveling expenses and some other stuff they tried to get me for!!!!! I was curious..so I told my daughter what took place...she called them and got the same runaround...so I called them back again..this time answering machine came up.. I left a very detailed message to them..and told BBBis going to be informed...so to this day 275.00 they kept entirely...also told regarding the furniture...they paid no mind to it....folks don't dial for their services....they are a bunch of crooks is what they are!!!!!
- Miriam Rosario

The two employees, Terency and equan were on time, Respectful, careful with all of my property, and worked from the moment they got here to the end of the move. Very easy to deal with. Very pleased with these two gentlemen. I would not hesitate to recommend this company and use their services again.
- Patricia Cook

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