Pak Mail

Pak Mail

Pak Mail logo

Quality of service: 3.9



Punctuality: 4.1



Accuracy of Estimate: 3.8



Customers’ rating: 3.9



✖ Not a Trusted Mover

  • Address: 3948 Monroeville Blvd Suite 6, Monroeville, PA 15146, United States
  • Site: pakmail.com
  • Phone: +1-860-561-1369
  • Email: us1[email protected]

About Pak Mail

Pak Mail is part of the Annex Brands’ franchise network, established in 1985 and headquartered in San Diego, California. Other brands in the Annex Brands family include PostalAnnex®, AIM Mail Center®, Navis Pack & Ship®, Handle With Care Packaging Store®, Parcel Plus®, and Sunshine Pack & Ship®. Pak Mail and the Annex Brands’ family have been consistently recognized as a top franchising opportunity. For many years, Entrepreneur Magazine has listed our company as one of the best in our category in the Franchising 500.

Moving-Me about Pak Mail

This moving company is part of the Annex Brands franchise network, founded in 1985 and headquartered in San Diego, California. Other brands in the app family brands include postalannex®, Direct Mail Center®, Navis Pack & Deliver®, Handle with Care Store ® packaging, Parcel Plus®, and Sunlight Packaging & Ship®. Pak Mail and the Annex family of brands have consistently been recognized as the best franchise opportunities. Pak Mail also provides the consumer and small office/home office professional with a variety of other business services such as private mailbox rental, copy services in both black and white and color, notary, fax, business cards, stationery, key cutting, office supplies, e-commerce solutions such as web design and hosting…and all this in a convenient, service-oriented environment.

Pak Mail Licenses & Certificates

We would like to draw your attention to the fact that we could not find the company’s licenses. To legitimately operate the company must have an Interstate Commerce Commission Motor Carrier number, US Department of Transportation number or Local State License.

ICC MC number: not provided

(Interstate Commerce Commission Motor Carrier number)

US D.O.T: not provided

(US Department of Transportation number)

Local State License: not provided

Want more detailed information on moving documents to check? Click here to be informed.

What is Pak Mail cost?

Be ready that the average interstate move is about $2100. Remember that prices also depend on such factors as date, home size, a shipment size, chosen services, and distance from A to B point. Also, many companies offer hourly rates. This is the reason why you better compare competing moving quotes from licensed movers with our tool here.

Get a Quote from Pak Mail

We are here for you to perform a verified and trustworthy moving company to manage your local, long-distance, or interstate relocation. Having years of experience Moving-me is a proven team of professionals who are ready to provide you with the best variants of your forthcoming event. Operating from all over the USA we are considered to be one of the best moving quality cost service selection companies. We highly respect your time and money and are doing our best to make your move fast, smooth, stress-free, and cost-effective. Pak Mail is a great representative of the modern move with highly experienced professionals and the latest moving equipment.

Pak Mail Reviews

★★★★★
I needed to move my belongings across the country from Bellevue to New York in a very short amount of time. Naz met me on his day off, came to my storage, & helped move my belongings to the shop. Naz packed everything that needed repacking and created a pallet with all my belongings. Within a week my belongings arrived on time, as promised. Naz has been a great resource for me and has helped me throughout this entire transitional period. I am grateful for him and his service at Pak Mail. He is reliable and I feel as if I have made a true friend. He went the extra step for me during a difficult time in my life. Thank you Naz! I appreciate you! You can feel safe and in good hands working with him!
- Elly M.

★★★★★
I'm totally impressed with this place. My package are already ready when I arrive. Great staff and the hours of operation are perfect for my schedule. Parking is easy and the plaza it is in has some great food options. I shipped equipment to Bellingham from this mailing center and it was packed perfectly. I can confidently recommend this business.
- Gregg P.

★★★★★
I've been doing business with PakMail for a few years. Excellent service, good rates. They've done right by me since I moved to West Hartford, giving me a secure location to pick up packages and mail as things like that have a tendency to disappear from porches and mailboxes in this town. Thanks to PakMail, I've never once lost a package.
- Bruce McClure

★★★★★
This PakMail store provides superior service. My clients like to ship their clothes ahead in lieu of carrying suitcases through the terminals when traveling. Pakmail carefully packs them all in wardrobe-sized cardboard boxes or folds them in an appropriate sized container, and makes sure the garments arrive in a timely manner for a reasonable fee. Highly recommended for the traveler that rather not deal with the carousels and fees at the airport check-in desk. Plus, this PakMail has very convenient, dedicated parking.
- Nervous Rex

★★★★★
Very helpful staff and super efficient service!
- Shunyuan Zhang

★★★★★
Still open & running smoothly! Thanks to Naz and his professionalism, I am still able to get rapid, quality service despite the current lock-down situation. I have experienced nothing but extremely positive transactions with this business and highly recommend it for quick & easy shipping & other mailing needs. Naz has always handled my special shipping requests with ease. I am a very happy customer!
- Paul D.

★★★★★
Needed to send a bunch of my son's belongings to his new home in Orlando, Florida. Nas took great care of us. They even came to our house to pick up all of the stuff. Since there was too much stuff for a regular shipping load, it became a freight load. Nas carefully prepared the pallets and shrink wrapped them well. The load arrived safely in Orlando yesterday with all of my son's belongings intact and undamaged. Thank You!!
- Andy L.

★★★★★
I have been using this PakMail Bellevue location for 15 years and they are wonderful. Recently I asked Naz for his advice on how to ship an artistic dragon. He suspended it in the crate and it arrived in New York City perfectly intact. Today, I am sending artwork and am confident the art will arrive intact. He and his staff are very knowledgeable, professional, personable and covid compliant. This is a great business.
- Monica A.

★☆☆☆☆
Sent in a request for a shipping estimate via their system, No Response. Called and talked to someone asking for an shipping estimate, gave my contact info, No Callback. Guess I will look elsewhere.
- Bob Wilson

★☆☆☆☆
Grossly overpriced with aggressive sales tactics and offensively rude customer service. Don't take my word for it, check out the attached pictures for proof. Nas was my sales rep, who is the same name you will see in other one star reviews on Yelp and Google. It is a small operation, so likely the person most of us will get if you walk into the store. If you don't have time to read this or the other one star reviews, then you definitely don't have time to waste dealing with this company. Details: I was shipping an item pre-packaged in a wood crate from the manufacturer. Packmail offered me what they refer to as a "deeply discounted" shipping rate seen in the attached invoice of $765. For comparison, I also included a screenshot of what others subsequently quoted me to ship this very item to the same address ($300 when I include residential pickup from my home with a liftgate truck or $200 if you don't require that service and load it onto the truck directly). Pack mail didn't include pickup in their price. I drove it to their store. Nas was upset that I had this knowledge on fair market shipping rates, rude in his response and indicated "If I know so much about shipping, I shouldn't take advantage of their services." I had already told him I had no issue paying $150 above retail rates and wasn't looking to save a few bucks, but $150 above retail was insufficient. Seriously? I thought I was supporting a local biz, who clearly has access to even better rates than I do and $150 markup above retail to ship an item professionally packaged by a manufacturer is more than reasonable. . Clearly they wanted to gouge me on the sale. No problem, I stated I wish to get my item back and take my biz elsewhere. They responded back unless I was able to immediately pick the item back up from their store, I was left with no other option than to pay. They knew I was leaving for Montana when I dropped the item off so this was not an option to pick up until the following week. (Reference other reviews that cite the storage fee, short on space excuse, and other high pressure tactics, etc). On top of the price being absurd, Nas noted it was *deeply discounted* off their normal rate of $1390 (repeat customer discount, terminal fee waiver, etc). Yes, if you are a new customer you would have paid even more. It appears $625 more! More than likely, it is just a made up discount. Regardless, this level of discounting alone is a huge red flag as it documents just how crazy of a markup they would "normally" apply. The alternative explanation is these are marketing tactics to make the customer feel good if they don't know true costs. Get educated and go to freightcenter.com to get actual rate quotes in 2 clicks. Here are examples of rates I recently paid in the past 12 months to show how crazy this rate quote is: pinball machines (4x the size and 3x the weight) via air cargo from Australia to Seattle are less expensive to ship than pakmails pre-discount rates on this smaller/lighter item. A chartered 22 wheeler semi truck full of timber with no other cargo from Montana to Whistler, BC is only 2x the prediscount pakmail prices for a 150 lb 14in wide poster display. Uhhhh? Yeah.... High pressures sales tactics include: Would not provide even a ballpark estimate range of shipping costs when I dropped the fully packaged item off. Nobody else was in the store. It was 30 mins before closing. Knew I was heading out of town next day and said they would call with an estimate, but when they emailed the estimate they told me unless I took the offer I would have to immediately pickup the item or I had no other option than accept their price, which was obviously infeasible when I am two states away on travel. Performed work on the item I never requested or authorized (inspected interior contents despite me showing pictures of the inside on drop off, wrapped wood crate in shrink wrap, added 2x4 foot to bottom of crate - even though we explicitly discussed it was not required at drop off). Alternative businesses to consider: Craters & Freighters will pick up, pack and ship any item. They are honest and polite. I had them crate up 7 paintings for me over several years. If you already have the item packed up and just need LTL shipping go to: freightcenter.com. You will save a ton. You may also want to try North American Van Lines for household items you don't want to pack up. They have wrapped pinball machines in blankets and shipped coast to coast for $400. Never an issue. Nas will invariably respond to the review and point out how it was the customers fault. Reference all other biz responses to the one star reviews on google and yelp, where the biz takes no responsibility for the poor customer experience. Read those reviews. I surely wish I had done so. Save yourself a headache and major money. If you are a new customer, bring extra money as you won't get the same $625 discount as I thankfully got. 🙂
- Eric Y.

★☆☆☆☆
HORRIBLE SERVICE. I called at 5:32 pm and "Nas" was the person that handled my call I asked to send 2 letters to Aberdeen, WA. And that I needed them to be delivered to the addresses by Friday 1/15 He recommended priority mail and told me that they will be delivered the next day. I made the payment and order through the phone. I checked the tracking number on USPS on 1/14, and found that they haven't been delivered to the USPS store yet to be delivered. I called at 4:06pm to confirm that they will still be delivered by Friday 1/15, and the same person answered the phone. After i asked about the issue he put me on hold for a few minutes, then came back telling me (in a VERY rude way) that he said the delivery time is not guaranteed, as he told me yesterday, which he didn't not. I specifically requested the option that would have them delivered by Friday. I told him that this did not happen. HIs response was that I chose the most economical option, which is not true because all that mattered is that it gets delivered on Friday,"Nas" also told me not to panic and to be patient. a very rude way, then he added "Next time you should go do it yourself" while shouting. When I asked for his name he said "Nas" and I asked for his last name he said "we don't provide last names" . He kept throwing around that "they've been in business for 15 years", I don't think that matters at all if you treat your customers with disrespect. Horrible way to treat people.
- Yomna M.

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