O’Briens Moving & Storage

O’Briens Moving & Storage

O'Briens Moving & Storage logo

Quality of service: 4

Punctuality: 4.2

Accuracy of Estimate: 4.4

Customers’ rating: 3.3

✓ Trusted Mover

About O’Briens Moving & Storage

O’Brien’s Moving and Storage started in 1928 as a one truck operation delivering ice and packages to local businesses. We began with the motto “Courteous and Dependable”. While we have grown to a 50 plus truck operation with three locations in two states, we are now able to extend that same courteous and dependable service to our customers anywhere around the world. As your local movers, we proudly serve the Lehigh Valley for all their moving and storage needs – anywhere in the world.

Moving-Me about O’Briens Moving & Storage

O’Brien’s Moving and Storage was established in 1928 as a one truck operation delivering ice and packages to local businesses. The movers began with the motto “Courteous and Dependable”. While the company has grown to a 50 plus truck operation with three locations in two states, it is now able to extend that same courteous and dependable service to its customers anywhere around the world. The movers provide a vast range of residential and commercial services at very competitive prices, providing their valuable customers with an on-time and on-budget move.

O’Briens Moving & Storage Licenses & Certificates

O’Briens Moving & Storage is fully licensed and insured to handle any type of move. The company is registered with the Department of Agriculture and Consumer Services. They also have FMCSA (Federal Motor Carrier Safety Administration) registration to legitimately perform interstate moves. The experience of the company and the training of the employees really set this company from others in the industry.

ICC MC number: 14735

(Interstate Commerce Commission Motor Carrier number)

US D.O.T: 76235

(US Department of Transportation number)

Local State License: PA PUC 94076

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What is O’Briens Moving & Storage cost?

Be ready that the average interstate move is about $2900. Remember that prices also depend on such factors as date, home size, a shipment size, chosen services, and distance from A to B point. Also, many companies offer hourly rates. This is the reason why you better compare competing moving quotes from licensed movers with our tool here.

Get a Quote from O’Briens Moving & Storage

We are here for you to perform a verified and trustworthy moving company to manage your local, long-distance, or interstate relocation. Having years of experience Moving-me is a proven team of professionals who are ready to provide you with the best variants of your forthcoming event. Operating from all over the USA we are considered to be one of the best moving quality&cost service selection companies. We highly respect your time and money and are doing our best to make your move fast, smooth, stress-free, and cost-effective. O’Briens Moving & Storage is a great representative of the modern move with highly experienced professionals and the latest moving equipment.

O’Briens Moving & Storage Reviews

This was by far the best move I've ever had. They were very professional - took excellent care and neatly packed all of our belongings. Plus, they were extremely fast. We expected our move to last 5 hours and they were completely done in 3! I would recommend them to anyone moving in this area.
- christina jordan

they did a great job, on time, careful, professional and friendly. I'd recommend them to anyone.
- Rob Clay

Helped us with a local residential move during the COVID pandemic. The crew was very respectful and careful with our belongings, constantly checking in with us to verify location of items within our new home. Initially our belongings were moved into the garage and basement of our new home, a few weeks later a second crew moved them inside the house, at a reasonable price. Would recommend O'Briens for a local residential move.
- Kyle Else

Excellent experience with professional team that was hardworking and respectful. Great team
- William Rymer

Not on time. Probably stole stuff.
- Parker Stanhagen

We had the best experience in what must be the worst conditions for a mover: 90+ temperatures, humid, without air conditioning. The estimator, Mike, provided a very exact estimate, we were able to schedule in a timely manner, and the office staff were very responsive and professional. On moving day, the movers showed up on time, and immediately got to work. We had them pack our kitchen and it was AMAZING. Everything arrived without a chip or dent. They helped boxing things that were difficult to pack, like mirrors, picture frames and lamp shades. The foreman was very pleasant and easy going, and he seemed to take pleasure in organizing the oddest shaped furniture in the truck. The men spent hours carrying furniture and boxes in the hot sun and I never once heard a complaint. They helped me with anything I asked and were quick to offer helpful solutions when we were exhausted. Unpacking at the new house went super fast and everything was placed exactly where I wanted it quickly and efficiently. I’m honestly very impressed with their services and I don’t think I could have given them a big enough tip. I’ve moved several times from Bucks County, Philadelphia and Delaware County and this was the best moving experience I’ve ever had. I will definitely rely on them in the future.
- Malia Baber

O’Brien’s Moving rates highest in my book. My husband and I bought a house prior to the COVID-19 pandemic with a tentative move date of April 20, 2020. We were really nervous about our move because we had to be out of our rental by April 30th. The movers from O’Brien’s were awesome! They practiced social distancing from us, wore their masks and really acted professionally. The value for the money was incredible. Hopefully we won’t be moving anytime soon, but if we do let me just tell you that O’Brien’s Moving is our preferred vendor!
- Michele Kundrack-O'Callaghan

We used O'Brien's for both a local move and a long distance move. Both went very smoothly, even though we are in difficult times due to Covid. The local move was handled by 3 very courteous and young guys. No issues at all. The long distance move was OUTSTANDING. O'Brien's contracted it out with a different Allied mover. The guys were very good. They knew exactly what to do, and our furniture arrived in great condition. They were absolute professionals. I highly recommend them.
- Cynthia Weiss

I did a virtual tour of our home with the sales person. The Sales person then gave us an estimate of 3 men and a 26’ truck for 8 hrs. They were scheduled to arrive between 8:00 and 9:00 they arrived at 10:00am and left our new home at 2:00am after having to make a second trip. It took them twice as long as the estimate and my Brother made 3 trips with his 24’ trailer. Very disappointed with this experience would not recommend!
- Michael Rafferty

Great job with our long distance move!
- Rebecca Willis

We just recently moved with O’Brien’s. It was very easy to do inventory via FaceTime. The movers came on time and were very efficient with packing, and moving out of old house and into new house very quickly! All of our items were handled very carefully. We hope to stay in new house for awhile but know who we will call if we do move! This is our second move with O’Brien’s. I would definitely recommend.
- Stephanie Hansen

It would be hard to put into words how horrible my moving experience with O'Brien's was. Let's just say that one of the movers they brought in was wearing hospital scrubs and sneezed several times in my house in the middle of the COVID pandemic. And that WASN'T even close to the worst thing that happened! Do yourself a favor, DON'T USE O'BRIEN's. And when you provide feedback to Allied, they will just shrug their shoulders and say that the move was with O'Brien's and Allied had nothing to do with it. O'Brien's only cares about one thing - cashing your check. Everything else, like moving your household goods, is merely an inconvenience to them. Now you know what I wish I had known.
- Henry Guy

Our 3 movers were fantastic!! They arrived early, moved our furniture with the greatest of care and they had a wonderful attitude- all while moving everything, including 3 heavy couches up two floors! Our estimate was accurate and you could get in touch with the company at all times quickly. We love O’Briens and if we ever need to move again, we will definitely trust them to do our move! You cannot go wrong with O’Briens!!
- Dia Smith

We made it through the estimate and then did not hear back from them after receiving their email. We reached out and it was too late to use them for our move, so I can't rate them on that aspect of their service. I will say that their estimate was significantly lower than others we received.
- colin bosler

They were overbooked. Did not us
- Edwin Ortega

I never used them so I don't know. I was looking into the company but went elsewhere
- Josh Eik

My wife and I want to express our gratitude to O’Brien’s for the way Jake and his crew handled our move. They were prompt, careful with our belongings, and were friendly and courteous in all of their interactions with us. I would recommend this team without reservations to any customer looking for a seamless move
- Richard Grove

I used O'Brien's for a local 30-mile move with items from just a few rooms. The moving specialist was able to provide an estimate to me from just a phone call. The movers arrived on time, were professional and courteous. I had some larger items that required disassembly or were heavy, and they handled those well. The only snag was a scratch to a new hardwood floor in my new home. Fortunately, the movers accepted responsibility for this, and O'Brien's paid my claim to have the floor repaired. Overall, I'm satisfied.
- Brian Pechkis

I got a few estimates from local businesses based on yelp and google reviews. After having a nightmare moving experience 6 years ago, I was very cautious. I stayed away from the Newark based companies. O’Brien got my business because I felt that the estimate was realistic. It wasn’t the cheapest but I didn’t feel pressured and I knew we had a large enough truck to get the job done. The final bill was about 10% over the estimate, so not bad. We had 20 tons of stuff!!!! They were responsive to my calls anytime I had questions. The driver showed up on time and the crew was respectful, careful and efficient. When we got the NC the only damage was a chair leg which he was able to repair to my satisfaction. Everything else was in the same shape as it was when we left NJ. I would definitely use and recommend O’Brien in the future.
- kevin bergeron

Moving is a stressful process, but O'Brien's team helped make the experience as stress free as possible. They were efficient, knowledgeable and showed a wealth of experience. They brought in an extra truck when needed. They helped us move our outside swing set which was extremely heavy and our basketball hoop filled with sand. They were able to move every item, big or small. They are a well oiled machine and work so well together. Very friendly and nice. Great experience!
- Jessica Gerbavac

I was absolutely dreading this move! O’Briens made it so smooth, I couldn’t believe it. Mike was very accurate with his estimate. The crew arrived a little later than expected, but made up for it with their efficiency. I’ve never seen a group of guys work this hard, this fast, in such HEAT! They stored my stuff overnight, and delivered it on time the next day; placed everything where I wanted it. No dents, scratches, breaks! And the3 guys were VERY nice, and eager to do a great job! Would use O’Briens again in a heartbeat!
- Holly Imhoff

The initial experience with this moving company was good until the day we had to move. It was the worst experience ever. They cancelled on us the morning of our move due to inclement weather the day before. Bare in mind that the weather the morning of the move was clear. No one seemed to care that we had to move out that day and move into our new home. They said there was nothing they could do for us except to schedule us a couple weeks later. Seriously!!?? This was supposed to be an exciting experience moving into our new house and O'Brien's made it the worst experience ever. I would not recommend this company as they are unreliable and only care about themselves.
- Kenny O.

I have moved more than a dozen times in my career and used movers all over the country, O'Brien's was far and away the worst I've used. Our move from Easton to Philadelphia included 3 bedroom sets, living room, dining table and chairs and 18 boxes. We moved all of the other contents ourselves. They arrived at 9:00am and took 6 hours to load the truck. They didn't do it room by room, and created havoc at the delivery side when we couldn't get rooms together or find pieces of furniture. At 11:30 they were still trying to deliver. We finally just had them pack our front room and just leave. The crew was ill prepared, had no direction, acted unprofessionally and did foolish things that damaged our walls and furniture.
- Lance C.

As a construction professional, we are asked to relocate a lot through the years. Within the past 15 years, I've moved 8 times. However, this current move with O'Briens is by far the longest move. Prior to an Agreement with O'Briens for their moving services, Karen visited our house and prepared a complete moving estimate for us. Karen was professional and top notch! On moving day, Brett (truck driver) and Joe were absolutely amazing. They were professional, respectful for, and easy to work with. In the future, we would highly recommend Karen, Brett, and Joe's team for anyone's moving experience!
- Allen S.

O'Brien's Moving & Storage came highly recommended by a friend who used them for a couple of moves in recent years. Unfortunately our experience did not measure up to expectations. The move out of Jersey in July seem to be fine at the time - the crew was pleasant, but their packing turned out to be haphazard. They apparently spent most of their time marking each of our cataloged possessions as scratched almost in anticipation of frustrating our eventual damage claim. Large rugd were not properly rolled up and our furniture was mishandled in predation for storage. Who packs runner rugs in with your couches? One of our glass breakfast shelves that they "professionally" packed arrived shattered in a hundred pieces and we are still trying to locate our shorter Breakfront glass shelves. Supposedly it's in one of the dining room boxes but yet to be found. The wood shelves to the Breakfront were never labeled. The top wood decorative piece to the Breakfront was completely misplaced and instead of the company's management taking responsibility for errors in the move they blamed their contractors. Actually the fact that they use contractors instead of employees was a total surprise since our salesperson told us the move would be done by O'Brien employees. Furniture was damaged in the move out and move in. I had asked to speak with owner of the moving company, but I was told by staff that the owner focused on the bigger picture and does not speak with customers. I promised a customer service representative this online review so the owner could hear from an actual customer about a miserable moving experience and poor customer service. We have moved over a half dozen times in 30 years and this move ranks almost dead last. (In all fairness there was one other Allied franchise move that was actually worse.) Oh, I forgot to mention that well in advance of our move I asked for floor protectors for our brand new floors and somehow that was never communicated to the mover. I regret our decision to use this company.
- Joseph M.

One of the worst moving services I had so far in my whole life! Movers incredible slow (of course they are paid per hour that's the reason for it). They forgot pieces of my bed inside the elevator of my older apartment and I HAD TO GO BACK THERE and collect the pieces. In the end for a SIMPLE move of an apartment of 550 square feet they took 4 hours and I was charged extra 160 USD!!!!!!! NEVER WORK WITH THIS COMPANY!
- Cauê D.

We recently hired O'Brien's Moving & Storage to do two jobs for us. From the start it was a total disaster. Our appraiser Carmen walked through both houses and said he would give us an estimate. After calling multiple times and leaving messages we finally got a call back with a verbal estimate. No written estimate ever arrived. Both jobs were within a few miles of each other and required overnight storage so the houses could be cleaned before we moved in. My movers scratched, chipped, or dented my bed frame, dresser, kitchen table, and office furniture. They also broke several dishes and small kitchen appliances. Nothing was wrapped prior to transport despite the movers promising to do so. Two of the three movers were brand new and taking instructions from the "experienced" mover who mostly remained in the truck for the majority of the move. When the damage was reported, they said they would send me a claim form but because I hadn't purchased extra insurance I would only be reimbursed 60 cents per pound. Funny thing is they NEVER offered any type of insurance. Thanks Carmen, you are completely incompetent. Whether or not that is by design or by lack of caring has yet to be determined... The second house movers appeared to be much more professional and experienced but again, several dishes and glasses were broken. Additionally, 230 dollars was stolen from a purse and all of our silver went missing. We called and reported this to O'Brien's but they said "they don't deal with theft, call the police." The. They charged us almost DOUBLE the verbal estimate which was clearly poorly crafted. All in all, it was a terrible experience that ultimately cost us approximately 4000 dollars plus replacement costs for multiple pieces of furniture. I would never recommend them to anyone. Save yourself the hassle and move yourself. I thought this would be easier but I couldn't have been more wrong.
- Nathan B.

Less than 1 star...we hired them for a 2 part move and for storage. Items were severely damaged or flat out lost! The claims process was unfair, lengthy and ultimately an insult for the pieces that can never be replaced. Terrible, unprofessional. Hope whoever ended up with our stuff is enjoying it. Meanwhile we're left with a bunch of high end, damaged garbage that we apparently wasted money storing and moving to our new house. We were told our belongings would be in individual storage pods. If that was the case, why would so much have gone "missing"? Also furniture that should have been dismantled for transport was not and that ultimately caused its destruction. Also both the house we moved from and the one we moved into were damaged (big dings/chucks out of walls) and their movers didn't acknowledge the damage. This company is a joke! Take your business elsewhere. I tried posting the multiple pics of the damage but Yelp seems to limit them.
- Traci B.

My girlfriends 82 year mother had moved on July 13 using O'Briens. When the salesperson came to the house, the subject of insurance came up. Since we originally anticipated a point A to point B move, we didn't think we'd need the insurance. The salesperson agreed saying something like "Things rarely happen". Unfortunately the move into the new place was delayed a week so it had to go into storage. It wasn't a ton of stuff since she got rid of a lot of her belongings knowing she was moving into a one bedroom with not much storage. Long story short, they lost a chest of drawers and damaged a freshly painted wall. We filed a claim with Sam Bruce, the claims processor. When I spoke to Sam, I asked him how they lose a 5' tall chest of drawers. His response was "How do we lose ANYTHING?" Are you kidding me?? After a few phone calls it was determined that the crew that moved her had two moves that day and the dresser might have gotten put into another bin. Guess what? It's now September 22nd and they still can't find the dresser. I left a voicemail for Sam but of course he hasn't responded. I'm sure that they flawlessly move 95% of their customers but in this case, they dropped the ball. The items that were in the dresser are irreplaceable. Their attitude sucks and I'd never use them again. Because we didn't take the insurance, they're only liable for $. 60 a lb.
- David V.

THE ABSOLUTE WORST! They ruined all of our furniture! Every piece they touched is damaged. Over 7,000 dollars in damage and offered $357 as a settlement. It was all brand new furniture. The movers showed up late in a smashed van, took many breaks, smoked cigarettes and did not wear masks even when asked.
- Keri K.

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