Helping Hands Moving & Storage Express

Helping Hands Moving & Storage Express logo

Quality of service: 3.8



Punctuality: 3.9



Accuracy of Estimate: 3.3



Customers’ rating: 4.1



✓ Trusted Mover

About Helping Hands Moving & Storage Express

The mover offers local and long-distance moving services in the Jacksonville, FL area. You can rely on our experienced, careful movers to pack up your belongings and transport them to your new home or commercial building on schedule. We can take charge of your residential or commercial move to any location in the continental U.S. If you need to store some of your belongings, you’ll be glad to know that our moving company maintains secure, climate-controlled storage facilities.

Moving-Me about Helping Hands Moving & Storage Express

This moving company is located in Jacksonville, Florida. It is an experienced moving company that has been serving the state of Florida for over 25 years. The movers are a family and locally-owned and operated moving company. The company strives to keep thriving with quality work and excellent customer service. The team of movers provide start to finish moving services including loading, packing, and wrapping. Contact the company and get a free moving estimate.

Helping Hands Moving & Storage Express Licenses & Certificates

This moving company is fully licensed and insured to handle any type of move. The company is registered with the Department of Agriculture and Consumer Services. They also have FMCSA (Federal Motor Carrier Safety Administration) registration to legitimately perform interstate moves. The experience of the company and the training of the employees really set this company from others in the industry.

ICC MC number: 1090564

US D.O.T: 3392506

(US Department of Transportation number)

Local State License: IM3243

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What is Helping Hands Moving & Storage Express cost?

Be ready that the average interstate move is about $2200. Remember that prices also depend on such factors as date, home size, a shipment size, chosen services, and distance from A to B point. Also, many companies offer hourly rates. This is the reason why you better compare competing moving quotes from licensed movers with our tool here.

Get a Quote from Helping Hands Moving & Storage Express

We are here for you to perform a verified and trustworthy moving company to manage your local, long-distance, or interstate relocation. Having years of experience Moving-me is a proven team of professionals who are ready to provide you with the best variants of your forthcoming event. Operating from all over the USA we are considered to be one of the best moving quality&cost service selection companies. We highly respect your time and money and are doing our best to make your move fast, smooth, stress-free, and cost-effective. This moving company is a great representative of the modern move with highly experienced professionals and the latest moving equipment.

Helping Hands Moving & Storage Express Reviews

★☆☆☆☆
Do not use this company. They don't protect your furniture with wrap, they don't breakdown your big furniture. They charge by the hour and spend a lot of time smoking and chatting. Then at the end they demand a cash tip. We hired a group of three then halfway through they sent three more, these guys didn't listen and the move went haywire. Stuff is in storage that was supposed to go to home and vis-a-versa. We also witnessed one employee engaged in some very questionable activity outside of storage facility, even the manager of the storage facility commented on how bad the crew was. I am sure we will have some damaged furniture when we move into our new home due to how they packed and stacked it into storage unit without protection. When we called owner, he questioned our integrity. No refund or discount or apology was ever offered. We moved to this home four years ago and used a crew of 2 for half the cost and no damages!
- Joy Scott

★★★★★
Very professional, great service! On time and even made an adjustment to our requested time. Chad, Bridger and Jeremy were awesome and very careful with our belongings!
- Keith Vincent

★☆☆☆☆
I've used three moving companies but was impressed with Helping Hands' outstanding reviews (obviously friends and families). I was impressed with the quick phone response, and the quote of $375 - $450, I thought I was onto something good -- until I met this motley crew that arrived an hour late. (Reportedly, one of the men was surprised by a phone call that morning for him to work.) They moved slowly, so my teen and I pitched in to help, careful to stay clear of the truck for insurance purposes. Because it was the middle of the day, I invited them to lunch and asked them what they preferred, to which they responded Chinese. I suggested we stop along the way for Panda Express. They seemed pleased. While moving my recliner, I heard my son offer advice for the bulkiness (he's moved it before), but they assured him they were qualified movers. I heard a crash but didn't say anything. No one mentioned the hole in the door. As I was scouring the home to ensure everything was prepared to move out in the kitchen, one of the workers followed me downstairs. I pretended to be shocked as if I hadn't heard the loud crash earlier. "Wow, what happened here?" I asked. The worker said, "Where?" When I showed him the hole, he said, "Oh, that must have happened when we dropped the chair. Sorry." I asked if they would fix it so I could get my deposit back, and he said he'd take care of it and that it was "no problem." With only a few articles left in the kitchen to go, my son and I proceeded to take out a load of garbage. My son got into the car and I wound back to the rear door where one man greeted me. "Let's go!" he said as the truck started up. The house door was closed and locked, so I (unfortunately) assumed everything was on the closed truck. Wrong! We went to Panda Express as a "thank you" for helping us. We ordered and spoke comfortably while eating (unknown I'd be charged for the hour it took to eat). When we arrived, everything was quickly placed in the front room and the men hurried out to the truck. While I spoke to the guy who wrecked my door, the other appeared from beside the truck with the phone to his ear. He handed it to me and instructed me they needed my payment card. I took the phone and told her about the door, to which she said to take a photo and submit it to them. Then, she asked for the credit card number. I gave it to her and she said, "I'm running your card for $780." I stared at the phone, confused because it was nearly twice the agreed upon price. The guy took his phone from me, I thought to set her straight. He put the phone away and they left with me standing in the driveway wondering what just happened. Later, while setting our things up in our new home, we found numerous broken items. For example, while reassembling my bed, one of the ends' twisted metal leads me to believe the rails were set on the floor with heavy items set on top of them. The bed is unusable and must be replaced. Lighter boxes were set with heavier boxes placed on top, crushing what was beneath. All in all, I can only wonder who in the world serviced all these other reviewers if they aren't lying friends because these certainly aren't the movers we were unfortunate enough to encounter. In fact, while submitting photos of damage and articles left behind so the company could be aware of the havoc these guys were creating, the owner became so enraged he called me back and said, and I quote, "$780 is a fair price. If they'd taken the rest of your things, it would have cost even more." He said a few more things in a raised voice and told me they were no longer going to respond, then hung up on me. Then it dawned on me; if they'd been like this in the beginning, they would have NO customers. No wonder they were so nice. They're "helping hands" alright -- they'll help themselves to your wallet and give you nothing but grief, sluggish service, broken belongings, and articles left behind, followed up with lame excuses. You've been warned!
- Mj Brewer

★☆☆☆☆
Hired to move a Piano out of the basement into our garage. Moved it quite quickly, but smashed the wall and door casing while doing it. Never made us aware of the damage. Called them to enquire how they wanted to handle fixing the damage, didn’t get much of a response. Basically didn’t care! Will not use them again or recommend them to anyone in the future.
- William Shoen

★★★★★
I used Helping Hands in January 2020 and they did an exceptional job. We had a lot of expensive furniture we were really worried about but not a scratch. They guys were very respectful of our new home. Very fast and I would highly recommend them to anyone! J.Davis
- Jesse Davis

★★★★★
Used helping hands moving to move my mom into her new house. They were on time, movers were very courteous and got everything packed and loaded up and into her new house very quickly highly recommend them .
- Mike Mcdermaidc

★★★★★
I will definitely be hiring Helping Hands moving and maids for future moves. They did a great job and were very respectful as they moved us out of the old and into our new place. Chad was amazing with his communication, the movers were a few minutes late, but they communicated and let us know. They also finished early so they more than made up for it.
- Darren Lunt

★☆☆☆☆
They have a very bad attitude and don't have manners to speak with others. As soon as my job was done and when I questioned about the timings, one of the guys started talking all bad words. Really hopeless and bad service. Do not go with them.
- Vishal Vest Jordan

★★★★★
Sean, Jeff, and Zach were a blast to have as our movers. They were on time, efficient, and wrapped my furniture (even the janky stuff) I will be recommending this company to all my friends and family! Thank you so much Helping Hands!
- Aaron Keener

★★★★★
Guys came out early in the morning. They were on time and ready to go. Sean and Jeff were awesome. Got it knocked out in about 2 hours. Great communication and really funny. Would go back a second time instantly
- Matthew Pigott

★★★★★
They showed up on time and Jesse was my helper. He helped me put everything in place and made my move stress free.
- Amy Kubik

★★★★★
Our team was amazing! Nothing was damaged, no walls were touched, no items harmed. The guys knew how to pack a truck and drive safely. I was extremely happy with our crew (Jesse and his team). If I ever move (hopefully it won't be for a long time, lol), we will 100% use Helping Hands again!!! The price was extremely fair and the whole business was professional. If you are not sure who to use for moving services, HELPING HANDS is the go to business for you!!! Thank you so much for making a stressful time more peaceful.
- Kimberley Barrett

★★★★★
The company was a reference from our daughter who used them a couple of times. The 3 man crew arrived on time, were professional, and worked together smoothly. Best of all, we were in a jam with a change in plans that was out of our control. The owner, Isreal, went out of his way to reschedule his teams and help us. I also want to compliment Zack on his friendly manner and willingness to do whatever it takes to get the job done. Their price was very fair as well. We provided lunch and that was the only real break they took. We have moved several times and I would highly recommend them.
- Nancy Crager

★★★★★
The team I had this past Monday was awesome. They went above and beyond helping me out. Both my small kids were all over the place and not once did they lose their cool. They joked and laughed with them. From the one house to the next they were awesome. They are so worth it.
- courtney usher

★★★★★
Moving is such a stressful experience. Helping Hands seems to understand this, and went out of their way to make us happy. Our team of Chris, Jonathan, and Jesse handled our items with care and patience. Even though our furniture was extremely heavy and they had to climb stairs to the second story, they stayed polite and caring. I would not use anyone else. Everyone at Helping Hands, from the owner, to the office, to the moving team were all excellent.
- Nancy Cofield

★★★★★
I chose Helping Hands because of the rave reviews. My expectations were exceeded! Brandon, Javon, and Adam were awesome. Brandon's leadership and customer service from the entire team was exceptional. The team communicated with each other, stayed organized, where on time and extremely friendly. These bright young men were extremely professional, giving me advice, thinking through how to lift heavy furniture upstairs. My move was two days and involved moving furniture/belongings between three locations in Jacksonville, Tallahassee, and Ponte Vedra Beach. One location had three flights of stairs, another two flights. Started early, stayed with it, always smiling and joking with me, keeping me calm and updated along the way. Sam Vinson delivered on his word, "you will be impressed with our team" I would not only recommend these guys, I would gladly work alongside them in any capacity...they were that good. If you are moving, hire this company.
- Mike Mahoney

★★★★★
Helping Hands moved us from Holiday, FL to Jacksonville, FL. The guys who moved us treated our things like their own. They were professionals who knew what they were doing. Moving us was a big job. It took them several hours to load everything from our house and from our storage area. They worked hard and efficiently and showed us tremendous respect and courtesy while they worked. In addition to the excellent service of the guys on the moving crew, the people in the office helped us handle our move in an organized manner. Since we had not moved in four decades, we needed all the advice we could get. Moving is a stressful, strenuous activity and Helping Hands did everything they could to reduce both the stress and the strain we were facing. If we had to move again, I cannot imagine doing it without Helping Hands.
- Raymond Parzik

★★★★★
10/10 recommend these guys for your next move! This company went WAY above and beyond in easing our stress, accommodating our timeline in a hectic time of year and making sure we did not have to worry about our possessions. The management was great as well, very knowledgeable and respectful. Thank you Helping Hands Express for such an excellent moving experience!!
- Amber J.

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