Gentle Giant Moving Company

Gentle Giant Moving Company logo

Quality of service: 4.6



Punctuality: 4.5



Accuracy of Estimate: 5



Customers’ rating: 4.3



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About Gentle Giant Moving Company

In 1980, Larry O’Toole set out to build the best team of movers ever assembled. He wanted to guarantee clients a stress-free move at a competitive price — and to make them so happy, he’d have their business for life. Larry’s team has not only met those expectations, but became an award-winning national company sustained by the loud and happy recommendations of thousands (and thousands) of happy customers. Our people are problem-solvers. They’re also bright, enthusiastic and fun.

Moving-Me about Gentle Giant Moving Company

This moving company was established in 1980. It is a residential and commercial mover, offering local, interstate, and international service, as well as full-service storage, craning, piano moving, and complete packing and unpacking. They work hard to keep each other, their customers, and the communities happy.

Gentle Giant Moving Company Licenses & Certificates

This moving company is fully licensed and insured to handle any type of move. The company is registered with the Department of Agriculture and Consumer Services. They also have FMCSA (Federal Motor Carrier Safety Administration) registration to legitimately perform interstate moves. The experience of the company and the training of the employees really set this company from others in the industry.

ICC MC number: 218762

(Interstate Commerce Commission Motor Carrier number)

US D.O.T: 373544

(US Department of Transportation number)

Local State License: not provided

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What is Gentle Giant Moving Company cost?

Be ready that the average interstate move is about $3800. Remember that prices also depend on such factors as date, home size, a shipment size, chosen services, and distance from A to B point. Also, many companies offer hourly rates. This is the reason why you better compare competing moving quotes from licensed movers with our tool here.

Get a Quote from Gentle Giant Moving Company

We are here for you to perform a verified and trustworthy moving company to manage your local, long-distance, or interstate relocation. Having years of experience Moving-me is a proven team of professionals who are ready to provide you with the best variants of your forthcoming event. Operating from all over the USA we are considered to be one of the best moving quality&cost service selection companies. We highly respect your time and money and are doing our best to make your move fast, smooth, stress-free, and cost-effective. Gentle Giant Moving Company is a great representative of the modern move with highly experienced professionals and the latest moving equipment.

Gentle Giant Moving Company Reviews

★★★★★
We used Gentle Giant for both moving services and temporary storage and they were incredibly responsive, professional and easy to work with. Everyone from my customer service contact to the moving team to the storage coordinator were fantastic to work with. I would highly recommend them!
- Chris Powers

★★★★★
Great job. Super helpful with moving, very considerate of my property, really nice guys. Move went off without a hitch!
- Matthew Moura

★★★★★
I love working with the Gentle Giant team. I've used them several times and they never disappoint. The crews I've worked with are polite, professional and just a pleasure to work with. They have made my moves seamless and easy. In addition the office staff is thorough and extremely helpful in planning the move and the schedule. They even worked with me when my plans changed and were very flexible and worked with me to come up with a suitable solution. It was a wonderful experience and I highly recommend them.
- Leanne Dagavarian

★★★★★
This was a great experience....from the beginning Jackie, my assigned coordinator, showed care and patience making sure I under stood all my options and any related costs. I was moving from Massachusetts to Florida during a pandemic. Everything was so well coordinated and I felt very well cared for...the team came the day before the actual move to pack up my kitchen and all the delicate stuff (china, crystal, art and the like). It was amazing to watch these professionals at work. They came masked and gloved, working quickly and efficiently and with care. It was amazing to watch them!!! They also wrapped the largest furniture pieces. The next day they loaded the truck with the same care and efficiency. Everything arrived on time and in excellent shape at the other end. Again, the unpacking of the truck and placing each piece of furniture or box exactly where I wanted it, was done gloved, masked and with great care. I would definitely recommend this company to everyone!
- Marilyn Jaye

★★★★★
I can’t say enough good things about gentle giant! I was anxious about moving while taking care of an infant and a five year old but our movers took care of everything, even wrapped our TVs and furniture. They moved things so quickly, running back and forth, and we moved from a 3rd/4th floor walk up. They also went to our storage unit to pick up our remaining things. Our movers were so accommodating to anything I asked and seemed upbeat and happy to be there. We also used their piano movers, which included a crane, the team was very efficient and friendly. They were able to accommodate a last minute date change and stored our piano for a few extra days. This is our second time using gentle giant and we will continue to use them if we ever have to move again. Thank you gentle giant for making our move worry free!
- Jennifer Kwan

★★★★★
I’ve used Gental Giant for 3 moves and each team was professional at every level. They are experienced packers and movers. They are polite, careful and efficient. They know they are in your home amoung your personal things and you don’t feel disruptive. I highly recommend as each of the three moves with a different team and had the same highly professional results.
- Chris Smith

★★★★★
Gentle Giant was no less than fabulous! They arrived on time, moved quickly, ensured everything was well protected and checked to make sure they were packing items that we wanted to move. They even noted that we had numbers written on a tag on many items and when the put protective coverings on the items for the move, they wrote the numbers on top of the coverings I highly recommend them for any move and we will definitely use them again when we move our furniture and boxes out of storage when our house is built.
- Jim Ware

★★★★★
I needed to clear storage out. Gentle Giant was so helpful in making it happen easily and efficiently. Anything to do with moving is stressful for me, so to have it happen so easily was really helpful. I highly recommend GG to anyone looking for moving or storage.
- Kerry Hamilton

★★★★★
Excellent experience. Highly recommend. Move went as smoothly as I could hope, and the team was great to work with from start to finish.
- Martin Quinn

★★★★★
They made such a stressful day as easy as pie. They were quick and professional and reassuring. I didn’t think everything would fit in the truck but it did. And the driveway at our new house is such a nightmare that all the neighbors said that no one has gotten a moving truck up, but they are pros! And got the truck up the driveway in just a couple of tries. I couldn’t recommend them more. Worth every penny.
- Jessica Duffy

★★★★★
My wife and I used Gentle Giant multiple times when we lived in Boston and were always impressed by their service. Twenty-five years later we had them move our college student from one apartment to another and found the service to be better than ever. Great crew. Timely. Careful. So worth the money.
- RJ Lavallee

★★★★★
I have used Gentle Giant many times over 40 years. I don't go anywhere else when I need to move. They are maybe not the cheapest: I don't know, and frankly I am so happy with what they provide for the fees they charge why mess around with quotes form uncertain providers. (And I do drive an extra mile and/or shop around for cheaper gas, groceries, car insurance...) The team is competent, CAREFUL, punctual, well humored, quick, responsive to input (be clear upfront about any preferences or wishes) and well-sized for the move. They get the job done with minimal hassle. If moving is a just a get'r done commondity to you.. I'm sure these guys will do the job. But if you value your peace of mind, these folks are definitely the movers for you! And I hear its a great place to work, too.
- Bill Peverill

★★★★★
I think this is my fourth time with Gentle Giant and I'm always glad I use them. The people at GG are really professional and really nice. No surprises - just a great experience. I'm sure there are cheaper movers out there - but you get what you pay for. I will always use these guys.
- mike kradas

★★★★★
We used them for a move August 2018, and they did an excellent job! They did a great job of efficiently loading all our boxes, furniture etc..., and everything came through intact. I should have written this review last year, but what prompted me to do it now was watching a Gentle Giants Moving truck expertly backing up and navigating some *extremely* narrow Boston streets with difficult, sharp turns for a truck. The driver was pro.
- Matt G.

★☆☆☆☆
Use them if you want to ruin all of your furniture since they will not properly wrap anything and then later will deny responsibility. All young kids, not seasoned movers. Friendly though which gives them one .
- cathy f.

★☆☆☆☆
Avoid at all costs. Overpriced, for starters. Office and warehouse staff are rude. GG packed up and stored my household goods - antiques, oriental rugs, stained glass lamps, art etc. I got things out of storage broken, saturated in dust, suffering water damage and eaten by moths - a huge infestation. They lost items. Go elsewhere. The actual "Giants" who do the truck loading and unloading from/into your home are ok. But the rest....Don't waste your money.
- A P.

★★★★★
We had a great experience with them this past weekend. From the beginning and coordination of the move with David Craig and then all the planning through the day of was very professional and organized. We had them both pack and prep our apartment one day and then move us the next day. Pack and prep went smoothly and quickly all within the estimate given to us. We had Kristian Roch and Kelvin Monteiro and they were both friendly and personable, more than any other moving company movers we have used in the past. Kristian gets extra points for listing to good podcasts while he packed (he asked us if he could and we didn't care at all!). Day two was Kristian again with Aidan o Reilly and Eric Welch. Again, can't say enough about professionalism and being efficient the entire morning. Our own stress came from our parking permit spaces being taken, calling cops to tow, the usual fun moving day crap in Boston, but the crew remained organized, positive, and reassuring the entire time. They were truly accommodating and we would happily use them again, as long as they are willing to move our oversized couch again down the narrow stairwell in our new building 🙂 Sorry guys, we appreciate your hard work very much. Thanks again!!
- Susan E.

★★★★★
I moved from a one bedroom apartment to a house with my girlfriend. I used Gentle Giant before for my move to the apartment. This time I had them pack and box my stuff. I tried to help a bit but they did most of the work. The movers were friendly to me and attentive to my moving needs. Excellent work.
- Tim S.

★★★★★
Today, I moved using Gentle Giants. It was an excellent experience. And I should know. My parents started and owned Alberti van and storage in 1958, growing it to a national business, they retired/sold the business over 40 years later. I know what a challenging but rewarding business this can be, and I know what makes a great move. Thank you Chris and team for an outstanding move!!
- Lynette A.

★☆☆☆☆
I have used Gentle Giant for about 20 years for many moves. The company previously had very high standards for customer service at every level. Most recently, however, their first line customer service is completely abominable!!! The people who quote the estimates and assist customer's needs prior to booking. I'm so sorry to say it's a complete and utter failure with contentious, hostile responses from the clearly entitled employee I dealt with! Larry, you're better than this. To let your employees hold you hostage is just wrong and is the antithesis of your values. I'm out. Don't need to be abused by customer "service"!!
- Fay G.

★★★★★
Can you give more than 5 stars?!? Jerry and his team Chris and Steven were amazing. Extremely polite and worked efficiently and took great care of our things. We had a slight elevator scheduling mishap but it did not stop them from working - even harder because of the elevator being in use. We were beyond pleased.
- Nora S.

★★★★★
Thank you Gentle Giant! Orion, Alex, Jack and Luke... I would give this team10 stars if I could! They were able to accommodate me on short notice and booking them was quick, easy and thorough. I was moving a large house from a storage facility to a smaller home. The inventory list they used made was helpful in figuring out the right size truck and team. They were on time and super friendly and professional. I had a A LOT to move and they were focused and extremely hard working! They helped me make some quick decisions where things should go based on their experience. This was a stressful move for me and they really helped me relax and know they had everything taken care of. They were happily willing to move furniture around and set things up as I wanted. They were extremely careful with all of my belongings and the new home I moved into. Thank you!!
- Tracey V.

★★★★★
Mine was an interstate move from DE to NH. The crew on both ends of the move was professional, friendly and efficient. On each end, they improved upon the provided time frames with no impact on service. Very little in terms of breakage or scratching. The little that was damaged was acknowledged with corrective actions immediately undertaken. Other helpful touches included unpacking the wardrobe boxes (a first!). I will be recommending Gentle Giant to my friends and family. I am really pleased.
- Susan G.

★☆☆☆☆
I rarely leave reviews but the sales tactics for this moving company are incredibly aggressive. I filled out a contact form on Monday evening. By Tuesday morning at 8 a.m., I already had a voicemail from them. I called Tuesday afternoon, talked with a salesperson and received a quote. I mentioned I would need to chat with my boyfriend to discuss who we would be moving forward with and that I would be in touch if we were interested in hiring them. Wednesday morning at 8 a.m., they called. Thursday morning at 8 a.m., they called. And finally, Friday, at 10 a.m., I answered and asked them to please stop calling me. While we never considered hiring them because their quote was -- I kid you not -- three times higher than any other quote we received, this type of frequent calling doesn't make a sale. It irritates a customer and doesn't make us want to work with such an aggressive sales team. Also, in any professional service, calling before 9 a.m., is invasive and disrespectful to a household's schedule and sleep. If you do go with them, make sure to read the fine print -- we realized they were charging a (ridiculous) amount for mattress protectors and other unnecessary goods that we can buy ourselves. I also specifically asked for four hours and they were the only company to double it to eight, even though it definitely will not take that long to move across the city of Boston.
- Lindsay T.

★★★★★
We used Gentle Giant for our recent local move. The sales and coordination staff were responsive and easy to work with. We were originally planning to use both full packing service and moving service, but with the covid pandemic becoming increasingly bad, we opted to pack most of our place instead. Under the circumstances, they were able to find a spare truck so that they could move us a day early. They still packed our kitchen and breakables for us, as well as moving us from home to home all in the same day--all in 7 hours! Everything was packed securely; no damage to any items or furniture. In our new home, they confirmed where we wanted each piece of furniture, adjusting anything heavy or bulky for us. They were all friendly and efficient, and completely understanding of our need to complete our move one day earlier than planned. Will definitely recommend them, and use them for future moves!
- Gina D.

★★★★★
Thank you to Bambi, Jason, Dominic and Rudy. In the face of very odd circumstances of COVID-19, Gentle Giant has developed protocols that include masks and spacing to fulfill a cross-country move for my family. I'll never be able to thank you enough to get us off of blow-up furniture going into month 4... White glove. Communicative. Never half-assed.
- Barbie B.

★★★★★
I had an excellent experience with Gentle Giant with a recent local move. Moving is always stressful, but mine was made particularly so by a (literal + unanticipated) last minute apartment change, amidst the COVID pandemic! This meant changes in moving plans on the day of the move including a larger crew. The move coordinator was thankfully very flexible and was able to accommodate my request. Regarding the actual move, Jeff, Isaac, and Alex were wonderfully efficient and thorough- my fragile items were securely wrapped and all arrived unscathed up a third floor walk up, my furniture was arranged to specifications etc. This was among the most seamless moves that I have ever made. I would highly recommend Gentle Giants to anyone looking for a moving company! TLDR: Communicative, flexible, thorough. Recommend!
- Jennifer H.

★☆☆☆☆
This poor review is due to overcharging, refusing to get back to me on the cost concerns, plus an issue that occurred during the move. During the move, they had to move my large parrot cages. 2 of the wheels came off previously, and while we were moving I told the crew that these were not replaceable and I needed them. One of them grabbed them and said he would take them with him. I needed these to put back on the cages after they were moved. These cages weigh over 100lbs and I was going to need help from a friend to reattach them. Moving these cages to clean with missing wheels is very hard to do. Replacing them costs over $500 per cage. I've now gone through everything and the wheels are not at my new place Of course now the moving crew is claiming they may have been left back at the start point. I checked, and they are not. I also know this is a lie because I saw the staff member leave the house with them. I looked at the late, and I was charged for 1 and 1/2 hrs to get from the warehouse in Somerville to another address in Somerville. That obviously is not true. They also claimed it took 1 hr to get to Peabody. It doesn't take me an hour to get to Boston in the morning during rush hour traffic. I emailed the Move Coordinator with the issues. She initially got back to me with the lie that the movers may have left the wheels, and stated the truck was clear when they checked after the move. I told her the circumstances about the wheels. I also mentioned the cost issues and she stated she would look into it. After not hearing back for 2 weeks, I sent a follow up email with no reply. I'm purchasing a house shortly. Guess who won't be doing this move??
- Adria A.

★★★★★
While I did not wind up going with Gentle Giant for a complicated move, Shane T. was really quick to get me an estimate and a lot of details. He was very nice, what he sent was very thorough and it was exactly the level of service people know GG delivers. My family has used them in the past, and I would definitely contact them again. Thanks Shane!
- Margot D.

★★★★★
The BEST moving companyEVER!!!!!!! The movers/packers are great! They are soooo careful, nice, polite, I couldn't believe it. They were careful with our belongings and took their time. I recommend this Company very highly. I will NEVER use another moving company!
- Geri E.

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