Craig Van Lines

Craig Van Lines logo

Quality of service: 3.8



Punctuality: 3.2



Accuracy of Estimate: 4.4



Customers’ rating: 3.7



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About Craig Van Lines

The Craig family has been providing moving services in Virginia, Maryland, and all of Metro Washington DC through four generations. We’ve done so by following some pretty basic guidelines:

  • Our customers come first.
  • We listen. Because no two households or families are the same.
  • We take our job seriously and personally.
  • We strive to provide only the highest quality service while maintaining reasonable rates.
  • Our team is always well-trained, professional, and courteous.

Moving-Me about Craig Van Lines

Craig Van Lines was established in 1918. J.H. Craig started a commodities hauling business hauling cattle, feed and hay from the rural farms of Virginia to the urban markets of the DC area. In the 1940′s, the area started evolving from farmland to residential communities. The movers had to change with the times, so they began moving people into their homes after hours and in their spare time. In the 1980′s the company expanded its local moving business to the reaches of Maine and Florida and as far west as the Mississippi river. Still family owned and operated, the movers provided quality moving services across the US. Their commitment to your personalized services for residential and commercial relocation is unmatched in the industry.

Craig Van Lines Licenses & Certificates

Craig Van Lines Inc is fully licensed and insured to handle any type of move. The company is registered with the Department of Agriculture and Consumer Services. They also have FMCSA (Federal Motor Carrier Safety Administration) registration to legitimately perform interstate moves. The experience of the company and the training of the employees really set this company from others in the industry.

ICC MC number: 217589

US D.O.T: 486494

(US Department of Transportation number)

Local State License: not provided

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What is Craig Van Lines cost?

Be ready that the average interstate move is about $2300. Remember that prices also depend on such factors as date, home size, a shipment size, chosen services, and distance from A to B point. Also, many companies offer hourly rates. This is the reason why you better compare competing moving quotes from licensed movers with our tool here.

Get a Quote from Craig Van Lines

We are here for you to perform a verified and trustworthy moving company to manage your local, long-distance, or interstate relocation. Having years of experience Moving-me is a proven team of professionals who are ready to provide you with the best variants of your forthcoming event. Operating from all over the USA we are considered to be one of the best moving quality&cost service selection companies. We highly respect your time and money and are doing our best to make your move fast, smooth, stress-free, and cost-effective. Craig Van Lines Inc is a great representative of the modern move with highly experienced professionals and the latest moving equipment.

Craig Van Lines Reviews

★★★★★
The three movers/packers arrived on time and worked very carefully, efficiently and continuously on two of the hottest days of the year. I got four estimates before choosing Craig Van Lines. The firm was the most thorough, looking in every closet and walking every possible approach to the apartment building I was moving from. They arrived on time for both the move out and the move in. Nothing was damaged and every piece of furniture was assembled and placed before they left. Delighted that I choose Craig Van Lines
- Judith Kroll

★☆☆☆☆
We moved in August and it is now January. We have been put off for months in resolving our damage claim. We even bought the extra insurance coverage. We had a very expensive painting that was damaged due to negligence and yet the owner will not even return our calls. The delivery was late and it went down hill from there. I normally do not write reviews but in this case I think people need to be aware of performance issues and the lack of responsibility shown by this company.
- Andy Large

★☆☆☆☆
We recently used Craig Van Line for a local moving including packing service. Their movers did good at the beginning at my old house. They kept asking us if they can have some of our furniture that we were going to donate to Charity for themselves and they also packed those for themselves. However, when we got to our new place, things completely changed. They did not put cover on stair railing and did not put protective carpet cover but rushed walking in and out with dirty shoes. They only put carpet cover after I requested. At late 9pm after they finally left all the boxes everywhere in my new place, they sit down for 30minites to come up with the charges and asked me to write down it was good job done. The actual charge came up total $6,520 ( about $1,000 more than the estimate). We were so tired at that point, so we just cut the check and gave them some cash for dinner, but did not feel it was appreciated. We are very disappointed and upset after opening boxes and boxes on the following day, finding that all the empty shopping bags and empty boxes from our old house were been packed. They also packed our sofa pillows, three in a large box with lots papers, which was totally unnecessary, but only became billable charges. The most disappointment was we lost all the TV cable/charge cords their movers took off from our old house. We called their office several times and also emailed their owner. As of today, we still have not heard back from them where out TV power cords are. Never use this business again!!!
- Connie Ge

★★★★★
Team was professional, efficient and friendly. Would highly recommend.
- Lynn Contino

★★★★★
Excellent service - from contact to get quote, to fantastic quote service, packers (boy do they pack things well - nothing broke!), movers, and the delivery of my belongings (including my car) from Virginia to Florida was done with care and excellent customer service throughout. I contacted five different companies and Craig Van Lines was by far the best price and service.
- Merci del Toro

★★★★★
The best when it comes to moving thank you so much Craig van lines!
- RandallTuff block Sti

★★★★★
Craig Van Lines did an outstanding job with our residential move. They packed our items and moved them to our new home without any issues. Juan the crew lead was fantastic! Highly recommended.
- Randall

★☆☆☆☆
Our move was a nightmare! The walls and furniture were scraped up and damaged both on pickup and especially on delivery. There was white paint all over our beautiful furniture. Somehow they broke off both terminals to the AC/DC adapter that is used to power our new electric recliner loveseat. We are having trouble finding a replacement for that! The delivery date was postponed a day because supposedly they could not find sufficient help. They paid for our night's stay in a hotel, but that does not make up for the damage to our furniture which was extensive with deep gouges. Some of my wife's personal belongings are missing! We know they took our 2 cases of water and her Microsoft Surface Pro. They lost hardware and could not properly reassemble our book shelf systems.
- R W

★★★★★
Great service from start to finish. We especially appreciate the team of guys who worked quickly and efficiently to get our items on and off the truck in record time! We would certainly recommend and would use them again.
- Marjorie Thomas

★★★★★
Completely satisfied with the service we received. They were professional and courteous. Great to work with. Would highly recommend them.
- Heidi Sutton

★★☆☆☆
Do not buy there insurance. They just weasel out of paying anything after damage claim . They Loaded furniture using local area hired cheap help. un-experienced kids in our case. They did a terrible job and was very slow. Didn't have enough room in the truck so stuffed some in the cab. Destroyed a new Dresser of which the insurance refused to pay and tried to sluff it off for us to pay additional cost of inspection of $300 to justify claim. People that delivered furniture noted in the notes that furniture was damaged. Did not help. Do not use this company. The only good part of this experience was the delivery people were very good and caring.
- Donald Van De Maat

★★★★★
We had a hassle free move with this company. They even moved my most cherished possession, a 6foot Steinway grand piano. I definitely recommend them.
- Jim Breakiron

★★★★★
Very Courteous and professional staff. I highly recommend this business!
- bee kids

★★★★★
We moved last August. The guys packed and moved us. They showed up on time and worked a full 12 hours. Nearly no damage. I'd recommend them to anyone and will certainly use them again. Thank you!
- Wendy Spencer

★★★★★
Craig Van Lines really did a good job when delivering and setting up my furniture. My furniture had been in storage for a while and when I finally did purchase my home in Delaware they were at my home and ready to start. Originally I said I would be home between 10:30 - 11. They were at my new home waiting to unpack my furniture. The workers were nice, friendly and professional.
- Rozlon B.

★★★★★
Craig’s moved up from VA to PA. Exceptional and professional service. We added way more to the load than originally estimated and the additional cost at our destination was fair and affordable. I highly recommend using Craig’s for a local or long distance move.
- Dolly Thomason

★★★★☆
We have used them three times in the last ten years for various home moves for us and our parents, including most recently in the last week. Movers are professional, courteous, and let you know if they find any problems "before" they put items on the truck. Prices are reasonable. They were very easy to deal with, no complaints, we would easily use them again.
- John D.

★☆☆☆☆
First let me say that I didn't use Craig. My intention was to because they had moved my family a number of times since the 70's. I was very disappointed that I requested a quote and sent a detailed inventory but no one responded. So I had to move on. I emailed again and received an apologetic email that no one replied which was nice but too late for me to entertain a quote.
- Thomas C.

★★★★★
I recently engaged Craig Van Lines for a local move and could not have been more satisfied. I have moved 12 times in the past 24 years and this was the best. From the on-site estimates by the president of the company through the move itself and followup customer care, they could not have been more professional. (After a problematic move with a different company, I followed my own advice and insisted on a company that does on-site estimates, rather than over the phone. I also took my advice to purchase insurance, if available.) Fred Craig's estimate was quick, but thorough and, it turns out, accurate. And the estimate was considerably lower than another company. I had no problems reaching them with questions before the move. The moving crew was efficient, courteous and conscientious. Amazingly, the move took less time than expected and came in under the estimate. There was one minor problem: the piano keys went out of alignment because the keyboard was not secured, which, apparently, most pianos don't require. When I informed the company about the problem and the cost to repair it, they promptly sent me a check to fully cover the cost. (In the interest of an honest review, I should add that the piano fell off the dolly when they were trying to move it up our porch stairs, but, luckily, it was well packed and there was no damage. I have learned that things happen in moves and this did not detract from my overwhelmingly positive impression of the company.) If I have another move (hopefully, not for awhile!), I wouldn't hesitate to use Craig Van Lines.
- Jonathan M.

★★★★★
Professionals from start to finish this moving company was top notch! Fred, the owner, his packers and movers all were helpful, customer focused and thorough. Not one thing broke! Craig Van Lines was first used by my parents in 1980. The quality and family owned feeling has not faltered. Did you know the average tenure of their staff is over 14 years! Name a company today that has that kind of dedicated staff. One should realize how that reflects on the owner, who runs a great business, is loyal to his staff and in return they are loyal to him.
- Kristy S.

★★★★☆
Craig moving did come back with a better offer to resolve our claim. While not ideal, I think they did try to do the right thing. Apart from the damage of the one piece, they were efficient and did come in lower than the original estimate. I still recommend doing your homework on how moving companies do their valuation estimates.
- Jen H.

★☆☆☆☆
AVOID this company at ALL COSTS. I am shocked ( deeply shocked) at the way they treated our furniture. I think they tossed it down our stairs. Our brand new sectional has holes and wood legs broke off- they have no regard for others' items. VERY SAD EXPERIENCE- so much damage . DO NOT DO NOT USE- their prices competitive but not worth the pain of beautiful furniture damaged. HEARTBROKEN
- Kathy M.

★★★★★
These folks are terrific! Courteous, professional, very reasonably priced (charge by the box NOT by the hour!!), customer-oriented, and make good use of technology to make things easy for you (quote, monthly bill for storage, etc). I've been in the military for over 20 years, have a ton of experience with moving companies, and I've never had a better experience!
- Stacy W.

★★★★★
I could not be happier with our move. They were very responsive and fair with their estimate. The movers were fast, they did'n't waste any time, but they were careful, NO DAMAGE! Nicolas was awesome and so nice!All employees were courteous!! My sister had a very similar experience, so we waited an extra do so they could do our move. Also a friend another friend got a quote from Craig Van lines, but went with a cheaper mover and were very sorry they did. Be wary of other bad review, almost sounds like a competitor, just my opinion. I absolutely would recommend these guys and wouldn't hesitater to use them again.
- Steven T.

★★☆☆☆
We had a great experience with the packing and moving. However, we have had trouble resolving a billing issue (still outstanding). We entered into a not-to-exceed order for service contract for packing (to include all necessary material) and moving of our contents. Prior to the packers arriving, we requested our 20 free boxes (as indicated on the site) and also additional boxes to pack some of our contents on our own. We only used some of the free boxes and left the remaining boxes for the packers to use when they arrived. We were charged for the requested boxes (including the ones that were supposed to be free) when we settled our bill at the end of the move. This resulted in a double-charge for those boxes since they were included in the packing estimate for our offer and were also used by the packers. We contacted Craig Van Lines office staff to try and resolve the issue via a refund and were sent a partial refund check. When we inquired how they arrived at that dollar amount, we were told the accountant would send a breakdown, but this never occurred. Attempts to further resolve this matter with the staff over the next month failed due to (a) their lack of full acknowledgement of this complaint/issue and (b) incomplete responses to our e-mail inquiries.
- Lisa S.

★☆☆☆☆
My friends and I were moving a couple miles down the road and while we packed up everything that would fit into a sedan, we wanted to get a quote for the remaining beds, couches, etc. We told them that our requested moving date would be this Saturday, so they came to evaluate on Friday. After checking the house and giving a quote, he checked with his team and found that they couldn't get a truck out to us until Monday, which makes one wonder why they would even come out to do the quote in the first place. I'll never use this company again. Luckily, we were able to secure Around Town Movers. A great guy named Leon took our estimate request, noted our moving date, and were able to schedule movers for us on that date instead of having us fruitlessly waste our time with Craig Van Lines. Don't get jerked around-- go with a company that won't leave you hanging out to dry.
- Alex A.

★☆☆☆☆
My elderly mother used this company to move her things cross country in early March. Promised delivery was sometime between April 15-30. Her shipment still hadn't arrived as of May 29. Seems like she's gotten the run around about when this shipment would arrive. I hope that Craig will make things right in the end. If he does, I will change my review. As of now, I can't recommend them.
- CB K.

★☆☆☆☆
DO NOT USE this company if you value your property, honesty and good service and experience. Moving is stressful enough as is and when it comes to time to finally move and settle into your new home, the last thing you need is a company that will ruin even that final hurrah. We hired this company after the owner came into our home and walked through the house and gave us an estimate after a very detailed conversation. He said they would 'naturally' shrink wrap our furniture to protect it as well as the cost would not exceed the estimated amount. He recommended two vans and 4 men so that the move can be faster and efficient with the movers not having to spend too much time trying to organize everything to fit in one truck. He seemed very straightforward and professional and even thought the quote was as high as the rest, we decided to go with them. On moving day the movers came in and said they were not asked to move the family room down stairs or anything in the garage where we had items in storage containers ready to go, except for an exercise machine that was there and packed boxes. And if we wanted to move out the full basement and the garage the cost would exceed the quoted amount. The movers also advised us that they were not moving TVs, glasses on the coffee tables and the china cabinet etc. So I asked to speak to the owner and after multiple attempts we were told he was too busy to speak with us and also when someone from the office finally spoke to my husband they told him the owner would call. Its been 2.5 weeks since we moved, that call never came. So after I asked the movers repeatedly to leave our house, they would not but instead started making concessions and negotiations, I decided that we wanted to get this nightmare over with and I let them start moving items since they now would apparently move the entire house, as would be expected when you are moving. Our furniture was moved unwrapped. Our dressers were moved out drawer by drawer, they told me it would take at least 12 hours to move and not the estimated 8 hours which was supposed to be conservative, and I already thought was extremely long for four men. They also told me that they had to move our furniture that way because it was IKEA stuff and would break. Our furniture is not from IKEA. Whatever though. Our daughter's dresser drawers were damaged and they hid the broken railings so we did not see them until later when wondering why the drawers were not working right. Some items from the other dressers were damaged too but i can live with that. It would be nice if they did not try to hide that they broke something. And finally, when the house we were moving out of was finally empty the movers mentioned they will grab a quick lunch on the way to the other house 15 minutes away. An hour later my husband calls to find out if they are still at the old house with me since they had not made it there. I finished wrapping up at the house drove to our new house with some things in my car and they had not made it still. This is now an hour and a half. My husband calls the office and the lady tells him they told me they were getting lunch! i did not know more than 1.5hrs of the time in the estimate was for lunch!! BOTTOM LINE - DO NOT USE if you have options. DO NOT USE if you want integrity and efficiency from a company, as well as the respect of a company you will pay a couple thousand dollars at the end of that day. That much headache should not come with that kind of a price tag.
- C H.

★★★★★
The Best. I moved 13 times in 27 years when I was in the Army and by far this 14th move was the best. It was local and we did put everything that could go in a box, in a box. The crew was professional, great sense of humor and quick. They loaded and unloaded a 5 bedroom house in 7 hours. I highly recommend them.
- P. B.

★★★★★
Our words can not adequately express our gratitude for the moving services provided by Fred Craig of Craig Van Lines during this Covid-19 pandemic. From the home visit to assess the household goods needing to be shipped, to office scheduling, and packing & loading, it all went smoothly and without a hitch. Pricing was very competitive and fair. The crew sent to pack and load the truck were stellar - respectful, extremely patient and helpful, conscientious, and pleasant to work with. They took great care throughout the entire process, including being prepared with masks and gloves to maintain a safe environment in our home. They were very impressive! Fred's willingness to deliver the household goods to Long Island City, NY during this time clearly demonstrates the outstanding customer service he provides to our community. Everything arrived without a scratch. It was clearly a risky job from a health standpoint, but everyone we had contact with in the company made us feel like it was business as usual. Fred took an enormous weight off our shoulders. We will always be grateful for the positive experience and outstanding service you provided us.
- Phyllis W.

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