Brooks Transfer & Storage Co

Brooks Transfer & Storage Co logo

Quality of service: 4



Punctuality: 3



Accuracy of Estimate: 4.9



Customers’ rating: 4.2



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About Brooks Transfer & Storage Co

Brooks Transfer & Storage is a professional full service moving company serving families and businesses throughout Hampton Roads and beyond for over 141 years. In 1878, the Brooks family began the business as movers helping people transport their belongings whether they needed a local mover or cross country. As one of United Van Lines founding agents, Brooks is one of the most experienced moving companies in the country. Today, horses and wagon have been replaced with modern vans and old-fashioned tracking methods have been replaced by sophisticated telecommunications systems. But one thing hasn’t changed: our commitment to customer satisfaction. Still family owned and operated, our corporate philosophy has been woven into every aspect of the business since its inception. That philosophy has won us the very prized reputation for being punctual, thorough and meticulous. Whether you need storage units, temporary storage, full-service packing; moving local, inner-state, cross-country or international we have the ability to serve your residential or corporate office moves.

Moving-Me about Brooks Transfer & Storage Co

About  Brooks Transfer & Storage is a professional full service moving company serving families and businesses throughout Hampton Roads and beyond for over 139 years. In 1878, the Brooks family began the business as movers helping people transport their belongings whether they needed a local mover or cross country. As one of United Van Lines founding agents, Brooks is one of the most experienced moving companies in the country. Today, horses and wagon have been replaced with modern vans and old-fashioned tracking methods have been replaced by sophisticated telecommunications systems. But one thing hasn’t changed: their commitment to customer satisfaction. Still family owned and operated, their corporate philosophy has been woven into every aspect of the business since its inception. That philosophy has won us the very prized reputation for being punctual, thorough and meticulous. Brooks Transfer and Storage; a United Van Lines agent is proud to serve Virginia Beach,Norfolk, Suffolk, Chesapeake, Portsmouth, Newport News, Smithfield, Hampton,Williamsburg, Poquoson, Isle of Wight, Gloucester and surrounding Hampton Roads area throughout south eastern Virginia as well as northern North Carolina such as Moyock, Knotts Island and Elizabeth City. Brooks Transfer and Storage offers moving services tailored to fit your needs…

Brooks Transfer & Storage Co Licenses & Certificates

Brooks Transfer & Storage Co is fully licensed and insured to handle any type of move. The company is registered with the Department of Agriculture and Consumer Services. They also have FMCSA (Federal Motor Carrier Safety Administration) registration to legitimately perform interstate moves. The experience of the company and the training of the employees really set this company from others in the industry.

ICC MC number: 67234

US D.O.T: 077949

(US Department of Transportation number)

Local State License: not provided

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What is Brooks Transfer & Storage Co cost?

Be ready that the average interstate move is about $6833. Remember that prices also depend on such factors as date, home size, a shipment size, chosen services, and distance from A to B point. Also, many companies offer hourly rates. This is the reason why you better compare competing moving quotes from licensed movers with our tool here.

Get a Quote from Brooks Transfer & Storage Co

We are here for you to perform a verified and trustworthy moving company to manage your local, long-distance, or interstate relocation. Having years of experience Moving-me is a proven team of professionals who are ready to provide you with the best variants of your forthcoming event. Operating from all over the USA we are considered to be one of the best moving quality&cost service selection companies. We highly respect your time and money and are doing our best to make your move fast, smooth, stress-free, and cost-effective. Brooks Transfer & Storage Co is a great representative of the modern move with highly experienced professionals and the latest moving equipment.

Brooks Transfer & Storage Co Reviews

★★★★★
My cousin was selling her condo to make a move back to Pittsburgh. Our crew members from Brooks were Chris and Ricky. They were very considerate and hardworking. Very professional and meticulous when packing up the items that we saved for them to package up. Very careful with everything and packed it to be put in storage for a month until her new place will be available. We would highly recommend Brooks Transfer and Storage for your move!
- Patsy

★★★★★
Had an awesome experience with these guys! Ricky and Adam were great! They were careful, quick, thorough, and respectful. I couldn’t ask for better.
- Joshua Williams

★★★★★
Extremely professional, careful, courteous, and efficient movers!! Tony, our driver with Brook’s Transfer and Storage moved our belongings from the Atlantic coast to the Pacific Northwest. Tony was great with reaching out to communicate date and time of arrival and everything we could expect. He directed his crew efficiently and every one of them (Mark, Brandon, Fernando) as well as Tony were very pleasant, nice people with awesome work attitudes. They treated our items with great care. We had some heavy items and they were so gracious about all of the work. We are really grateful and pleased and can highly recommend Tony and Brook’s Transfer and Storage!
- Cynthia P Buxton

★★★★★
Today I had an amazing experience observing the best workers at brooks and transfer. Ricky and Kyle, who both exceeded my expectation of professionalism while showing hard work and dedication towards the job. If all of your crew are like them this company is in great hands. Thank you so much for the excellent service.
- Michael Easter

★★★★★
Jonny and Corey from Brooks Transfer and Storage Co helped us move today and were great! Very professional and would highly recommend!
- Aubrey Bates

★★★★★
Today my wife and I had the pleasure of having two of the most professional workers to move in our furniture. They were not only on time but earlier than we expected, worked with a sense of urgency while still being careful and very polite. Ricky and Willis were AMAZING. If all of your crew are like them this company is in great hands. Thank you so much for the excellent service.
- DJ Price

★★★★★
I just had a delivery from Brooks Transfer & Storage. The two guys were Chris and Shane and they couldn't have made the process more seamless. It was for a military transfer and they made sure I had all of my T's crossed and I's dotted without hesitation. I had gotten home in the middle of the delivery (my wife was here) and both of them made sure they greeted me the instant they saw me. They were also very good with my daughter who would not leave them alone! Definitely would recommend Chris and Shane for anyone needing these services.
- CJ Kuhl

★★★★★
Troia Brown and Kate Ritas were two amazing women who packed our 2,500 square foot home in 1.5 days. They were on time, professional and took care of our things like it was their own. We were constantly offering our assistance and they continuously refused. With their combined 28 years of moving and packing experience we felt like we were in great hands, and that if we were to assist we would probably just be in their way. We thank them for their friendly service and all around professionalism.
- Brandi Cline

★★★★★
A recent moving experience was made a pleasure due to the team members we worked with from Brooks Transfer & Storage Co. We had made arrangements with another moving company that fell through several days before the move out day and Erika at Brooks worked with us in order meet our deadline. Michael Denney came for the estimate and to explain their process and answered all questions we had. Storage at their facility in VB for several months was involved. He was thorough, professional, timely, pleasant and accurate. Adam H. and Kyle C. were the crew that handled the packing, loading and moving to the Brooks Storage facility. They arrived on time and handled challenges (street closed due to construction requiring finesse backing up the truck in to position) and a non-functioning elevator. Both issues taken in stride and resolved. The elevator was back in working condition while packing was being done. Adam and Kyle were polite, professional, hard working, careful and thorough. I highly recommend Brooks Transfer & Storage Co and would use their services again.
- Evie Headley

★★★★★
Donna helped set everything up and she was very responsive when my move dates changed. Corey and Jonny loaded my things and Ricky and Wendel unloaded my things. All the movers were very hard working and did a great job.
- Peter Davison

★★★★★
This was a move with the military and we worked with Chris and Artie. They were both very kind, courteous and professional. These gentlemen worked very hard to get the job done in a timely manner while also taking care of our belongings. We had a great experience with them!
- Annette F. Kusar-Fischer

★★★★★
I have nothing but positive things to say about this moving company, even with the little hiccup that happened in the start of the day with them arriving with the wrong crates. This error could have resulted in us receiving our household goods at a later date, which would have been extremely difficult for us to reschedule. But after my husband spoke with the guy in charge, Bob?...(I hope I got his name right), he ended up working something out that exceeded any expectations we could have had and arranged it to where we were able to get all of our household goods delivered that day and within reasonable time, despite the delay. All of this wouldn't have been possible without having a stellar crew who did an exemplary job and were very pleasant to work with as well. Ricky, Wendel, Carl, Chris, Corey and Johnny, and I might be missing a few other guys, you all have excellent work ethics and did an amazing job. You were not only quick in working on correcting the error but you were very professional with your response and the manner in how you guys handled the situation. Thank you gentlemen for being very professional, efficient, friendly and courteous.
- Sonya D.

★★★★★
My entire experience was great. Dana did an amazing job of explaining the process from start to finish. She was very down to earth, and made sure everything went as smoothly as possible which was nice. Same with anytime I needed to contact the front office with questions or to request boxes, Erika and Katie were amazing as well. The movers who loaded my belongings Ricky and Kyle did a wonderful job as well. They were very detailed in making sure my stuff was protected, and moved carefully. They did all of it in a timely fashion too. I can't speak for the movers who unloaded into my new home since I was not there, but I was told they were very professional, careful, fast, and great to talk to. My belongings arrived earlier than expected thankfully, and nothing was damaged. Overall this company and the superstar team that worked with me was perfect. Everyone had a great caring attitude and was a joy to talk to which helped since moving is a very stressful event in itself. My experience with this company made my move 100x easier, and less stressful.
- William Wellington

★★★★★
Kyle and Cody are great guys! Great workers and really efficient at the job. Worked quickly and concisely. Assets to the company and wish them all the best in the future! Thanks. Ben and Cay
- Ben Borman

★★★★★
Very efficient and friendly service by Kyle & Cody who moved in our goods to the third floor apartment unit. Very professional and took great care to be mindful of the space & getting our boxes & packed items in the correct order and areas of the apartment!
- Nandan Buch

★★★★★
Ricky, Wendel and Wesley did a FANTASTIC job moving/ delivering our household goods at our new home. They are a group of hard working, courteous, respectful men. Our house had some tight corners and a horrible 'U" shaped stairway but they figured out everything and we made it all work!
- Eric Hoffman

★★★★★
We did a military move with Corey and Jonny, these guys were AWESOME! They showed up on time with great attitudes, ready to work! Super fun to chat with and very considerate of our belongings. They also answered all the questions we had. We got to our new place and have since unloaded all of our boxes. All of our things were carefully wrapped and packed very well, nothing was broken! We enjoyed having these guys show up for us and were happy to have worked with Brooks Transfer and Storage
- Monique Mercurio

★☆☆☆☆
The worst move in 24 years of military service. Provided a specific move-in date to this company to our new residence, they did not deliver HHGs as requested. Instead they put everything in storage so my family will be without everything for weeks. I had to rent furniture, out of my own pocket, and go to the lending locker on base for some of the basics, but will have to buy more. When I move again I will not accept them as my moving company.
- Brian Kane

★☆☆☆☆
Company took our household goods on June 24th, 2020 for a military move. Were supposed to be delivered no later than July 3, 2020. Currently it is July 15th, 2020 and still no sign of our household goods being delivered as they are still in Virginia Beach. When I continued to call about status of move, they told me I needed to contact our coordinator and stop calling them.
- Kayla White

★☆☆☆☆
Broke a ton of stuff, lost two boxes. They were supposed to unpack and remove boxes which they failed to do. They were supposed to assemble beds, shelves, furniture, etc, which they failed to do. Receptionist had a poor attitude and gave me a bad impression of the company as a whole. Look elsewhere.
- Mike Sullivan

★☆☆☆☆
Many issues with them, starting with delaying the moving date one week out. I understand things come up, but that was just the tip of the iceberg. They then show up a day late and we heard 3 different excuses as to why. They were supposed to pack one day, load the next day, and deliver the following day. Well when they showed up a day late they decided to cram all the loading and packing into one day, which led to several issues including no final walk through being done. This caused several things to be left behind. When we saw the items left behind we notified the Relocation Manager that night who assured us those items would be reimbursed and it wouldn't be an issue. We couldn't fit the things into our already packed vehicle, but it was about $200 - $250 dollars of stuff. They then found a loop hole and said because the items weren't on the truck manifest they won't reimburse us for them...well of course they're not on the truck manifest, they didn't get put on the truck and there was no final walk-through to ensure everything was taken! They also had my wife drive one of the movers to pickup another truck while the rest of the crew was left in our home unattended. About an hour round trip drive for that. We never asked for reimbursement for gas, we just asked repeatedly they honor their statement that the items left behind would be taken care of. They repeatedly denied responsibility and "closed the claim". I don't normally leave reviews, this is the first one ever, but the process left such a bad taste in my mouth I had to get it out.
- Paul Emerson

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