Apple Moving
✓ Trusted Mover
- Address: 3489 Westminster Ave, Norfolk, VA 23504
- Site: applemoving.com
- Phone: (757) 337-4760
- Email: [email protected]
About Apple Moving
Apple Moving has been bringing Americans home since 1991! Our operations started in Austin, TX over 25 years ago with one guy, a moving truck, and a dream. Today, we’ve expanded to include additional locations across the country and now employ hundreds of skilled and knowledgeable moving professionals. With so many years of experience, it’s safe to say that we’re one of the oldest and most reputable moving and storage companies in the country. Our longevity and ability to continue growing ultimately attests to our customers’ continued satisfaction with our services. We believe the best moving companies are professional and honest, always serving with a customer-first mentality.
Moving-Me about Apple Moving
Apple Moving is a relocation company striving to give each customer the best moving experience possible. The movers hope that you will give them the opportunity to show you the difference of moving with Apple! The company is locally owned and has over 25 years of experience. They have 8 convenient locations across the country and trained and experienced moving professionals. The company is capable of handling local, long distance, and international moving needs.
Apple Moving Licenses & Certificates
Apple Moving is fully licensed and insured to handle any type of move. The company is registered with the Department of Agriculture and Consumer Services. They also have FMCSA (Federal Motor Carrier Safety Administration) registration to legitimately perform interstate moves. The experience of the company and the training of the employees really set this company from others in the industry.
ICC MC number: 573378
(Interstate Commerce Commission Motor Carrier number)
US D.O.T: 1541196
(US Department of Transportation number)
Local State License: TX DMV 0000007729
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What is Apple Moving cost?
Be ready that the average interstate move is about $3500. Remember that prices also depend on such factors as date, home size, a shipment size, chosen services, and distance from A to B point. Also, many companies offer hourly rates. This is the reason why you better compare competing moving quotes from licensed movers with our tool here.
Get a Quote from Apple Moving
We are here for you to perform a verified and trustworthy moving company to manage your local, long-distance, or interstate relocation. Having years of experience Moving-me is a proven team of professionals who are ready to provide you with the best variants of your forthcoming event. Operating from all over the USA we are considered to be one of the best moving quality&cost service selection companies. We highly respect your time and money and are doing our best to make your move fast, smooth, stress-free, and cost-effective. Apple Moving is a great representative of the modern move with highly experienced professionals and the latest moving equipment.
Apple Moving Reviews
★★☆☆☆
“
Two things that make me skeptical. 1. I called to schedule a move. They seemingly reserved it for me, and were supposed to send me an email confirmation. After 24 hours, no confirmation email. I sent them a message through their "contact us" form on the website. After waiting 2 days, no response. Called again to get a confirmation sent. 6 hours later, still no confirmation. I cancelled. If they can't get an email to send, how can I trust them to show up? 2. They don't seem to respond to feedback on this site. I definitely see that as a red flag. To be fair, I used them once before 7 years ago. They were fantastic back then.”
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Chris O.
★☆☆☆☆
“
STOP, DON'T GO WITH THIS COMPANY. We went with Apple Moving because of the star rating, and maybe we just got the WORST crew they have. Our driver, Spencer, never ever got out of his truck. He never watched his men who did the following (all while spun out on meth and asking for margaritas ); 1) Dented all 3 doors on our Samsung stainless steel french door fridge. 2) Scratched and gauged our wood dining room table. 3) Broke our cat tree into 3 pieces. 4) Broke our dryer door to the point that we can see inside of the dryer and the door doesn't close. 5) Broke our Elfa closet shelf system to pieces. 6) Broke our King Sleigh Bed frame 7) Dropped my Halliburton briefcase and dented in the corner. The unloaders in Tennessee were great, Doug, Jerry and Melvin. But once again, the driver never got out of the truck except for the paperwork. As for the desk jockeys, we never heard from the salesman after we signed the contract. When I did have a question, I received an email from someone I had never heard of answering my questions. No explanation by the salesman as to who I was being handed off to etc. I can only imagine what the process of getting my claims settled will be like. If it is relatively painless, I will be more than happy to come back and give them 2 stars. But take our advice and just keep looking for any other company.”
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Pug O.
★★★★★
“
My friend, K'Andrea and I had Apple Moving move some furniture to her house and to mine in the same truck. I want to say that Ryan and Daniel from Apple Moving did a great job in moving the large pieces and had to negotiate a difficult turn on the stairs in my house, which they did so very professionally with no damage. I'm grateful for their help.”
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Mason G.
★★★★★
“
We recently used Apple Moving to move about two bedrooms of furniture and other household goods and keepsake to storage. We found the entire process simple, quick and simply perfect. Chris worked with us on our quote and their pricing was in line with expectations. He was very fast in turning around the first quote within a few hours and then providing us updates as we updated the inventory list. On moving day, Lawrence and Mike were on time, professional, careful and thoughtful in how they both loaded and unloaded our belongings. They were quick overall as well. I've used Apple several times over the last ten years and have always been pleased with their professionalism, pricing and reliability. I'll use them again.”
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Thomas G.
★★★★★
“
Everything in my house was moved very quickly. It took far less time than expected. Quick service & affordable pricing.”
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Sara-ann A.
★☆☆☆☆
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I was very unhappy with the job they did on my last move and do not recommend them. The mover they sent was slow and rude. Management was unresponsive so that is also a red flag.”
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Jamie R.
★☆☆☆☆
“
UPDATE: 7.12.3018 * Table top finally arrived after 3 attempts. APPLE HAD THE NERVE TO REQUEST REIMBURSEMENT FOR SHIPPING CHARGES VIA IKEA OF 42.00!!! *Check for missing kitchen ware totalling ...24.00. **So, to recap...800$ move, tip and breakfast for the guys, 150$ in missing kitchen ware and Apple Moving actually thought that WE still owed THEM 42$!!!** NEVER, EVER AGAIN Very disappointing. As a long time, about 12 years, customer it actually pains me to write this review. For the past many moves, 4 at least I've had nothing but raves for Apple Moving. The service, both the move and customer care had always been exceptional. This experience however has been the complete opposite. We moved a 2 bedroom apt not more than a couple of miles. One small set of stairs at the pick up and an elevator to use at the drop off. In the past, a move similar to this has taken 3 to 4 hours and cost no more than 400.00. And no elevator. This move took 6.5 hours and total cost, with tip...800.00! Broken and lost items. We spoke to Mike once and Chuck a couple of times. Mike was willing to replace the broken desk top right away if we were willing to accept a piece thinner than the one broken. As for the lost items, we were told they would look in the warehouse. We sent the dimensions for the desk top, waited for a response on both issues. After a second email 2 days ago, I have not even received a common courtesy response. Of course, we can file for the items lost and broken and wait the 60 to 90 days, which we will, but to be treated so poorly after such a long and satisfying business relationship is, to say the least, very disappointing. As for the ridiculous cost of this move, Mike informed us that employees had been let go bc of their inability to book moves appropriately, like ours and had cost him deeply in refunds. But, not in my case. That is fine. We really didn't expect much after the first conversation with Chuck. All I can think is that they really don't care about the loss of a single customer at this point and they have lost this customer for all time. When once I bragged and pointed as many potential customers as I could their way, I will never again recommend Apple Moving to anyone.”
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Tess S.
★★★☆☆
“
The primary vendor in Austin is superb. However, in my case their subordinate moving company in Virginia was deficient and broke some of our things. Now, Apple eventually repaired it, but the subordinate moving company disassembled our wall unit then couldn't get Humphrey together again. I spent a lot of time with Apple to rectify. Their claims agent is an employee of the subordinate moving company that broke our stuff. They represent Apple, but the signature block stated the subordinate moving company. Overall this was not a great move, but I have to say though the young men who delivered our stuff at destination were the very BEST we have ever had. This is more of a testament to THEM.”
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Tom S.
★☆☆☆☆
“
Apple Movers - The Worse Movers Ever ! Three Resets, Damages my property, plus they refuse to help move the small boxes I specifically quoted via email? Kept stating not enough time, but then charged me for 30 minutes that I went over? If they had moved the rest I would have taken 30 minutes). The icing on cake is hearing a man rip apart a priceless antique and be told goto a website and get the form? Talk about worse customer service ! You make your own call, but you have been warned.”
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Ted G.
★☆☆☆☆
“
Costs of damaged furniture and destroyed television exceeded savings of packing estimate. We chose them because they claimed to be insured and would be responsible for packing into shipping containers. Their estimate was reasonable and they worked quickly. But the packing was poorly done, they did not use the materials provided to protect flat screen TVs. They packed fragile boxes upside down, gouged wooden furniture and flatscreen smart TV was destroyed because it was not packed properly in provided packing material. They never responded to insurance claim for damages.”
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Jim G.
★☆☆☆☆
“
Although the crew was courteous, they made it abundantly clear that they wouldn't move loose items. That made the 2 fans and 20' of clothing we paid for a no-go. They also didn't pay much attention to the list (or us). They didn't move several of the large boxes from the quote, and moved items we didn't want moved - some items were intended to be taken to storage. They also failed to note that some items from the quote had been moved to storage and were not present for the move. Was the price adjusted, you might ask? Of course NOT. Essentially, we did a large portion of the move we paid for after the fact. As a result, we duplicated a lot of the effort paid for, and we were forced to significantly increase our cost. I emailed the general manager afterwards. She was very responsive while booking the move, but much less accommodating or available after. She admitted the crew failed to meet her expectation or ours, but she only offered $58 of the near $600 paid as compensation. I guess that's par for the experience. Having used Apple at least 5 times in the last 8-10 years, I am very disappointed with the level of service this time. Apparently, the name no longer equates to quality, customer service or professionalism.”
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Shane S.
★☆☆☆☆
“
different packers everyday, no continuity in packing style. Mislabeled multiple boxes that had to be opened. Failed to list our High Value Items on the box they are located in, more unpacking to come. Left about a rooms worth of stuff unpacked and said the load out crew would take care of it - Unsat! Didn't pack TVs in rv boxes - but packed pictures in rv boxes. No crate for our 75" TV and no tv box either. Pretty sure it is getting replaced :(. Packers on 2nd and 3rd day didn't bring any food or drink and the heat index was 107. we have moved 19 times over the last 32 yrs and this is the absolute worst moving company we have experienced. They canceled load out day and storage location on the third day of packing (a Friday- for a Monday pickup). No idea when or who is picking up our stuff now. Much frustration, dissatisfaction and disappointment. Would not recommend!”
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Carrie Fischer F.
★★☆☆☆
“
Packing was done poorly - not well organized. I paid for boxes and they brought used ones; they did not cross out the prior labeling so movers on the receiving end placed many boxes in the wrong rooms and the move in was slowed down by my attempts to identify what was what and where to put things. Apple Moving also took a box from a storage room, which had been mailed to a family member and had a mailing label with that name on it (and which had been saved for an intended use). Since it had someone else's name on it, when asked, I instructed it to be left behind (not knowing that they'd taken it and put one of my valuable heavy items in it). It cost $175.00 to separately ship that item to the destination. Apple ignored my requests to address the situation.”
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Mel S.
★★★★★
“
5-Star job today, fellows. Guillermo and Kenyon were professional, courteous, and quick. I'd ask for these two by name if possible. See you all again in 1-4 years for my next move.”
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Guy S.
★☆☆☆☆
“
BAD company, ridiculously unprofessional! No wonder they changed the name from 'New Bell' so people think this is some fancy new firm. My international movers made me use these guys for the local move/s, and I am very unhappy. Lost and/or damaged a LOT of items, workers might be criminals and the like, did not feel safe letting them in my house even! Only the driver was a cool guy, but that does not make up for it. Avoid these people if you can, and also the altas international movers. Just my two cents.”
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Ana Svenson
★☆☆☆☆
“
Horrible! If I could give this Texas based company negative stars I would. The are the absolute worst company we have encountered in 22+ years of military moves! The crew was the most unprofessional and lazy group of individuals that I have ever encountered. They were so useless that they had to be asked to leave on day 1 at about 7pm after failing to complete what was supposed to be a 1 day job. They also damaged our brand new floors even after we told them that they were new and they should take care. Company had to send a supervisor out to deal with the crew. The crew was very rude and disrespectful towards the supervisor and a couple of them left the job because they refused to do their jobs. A 2nd unplanned crew had to be sent the next day to try and complete the job. They showed up at 11 unaware of what their job was. Unpacking boxes, unwrapping furniture and assembling furniture...duh! They stayed in the driveway for an hour doing nothing until the supervisor came at noon. Neither crew on either day came with tools either. Supervisor had to return to assemble furniture. Had to ask the 2nd crew to just put everything that was left in our garage at about 5pm maybe later on the 2nd day because they were useless and we were tired of dealing with them. My family did more moving and unpacking boxes than the crews did. We have had to call for 4 bulk trash pick ups since they left on the 2nd day because we are still unpacking boxes that they should have unpacked and taken away.”
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Sarah Sheller
★☆☆☆☆
“
Apple Moving was hired by Carlisle Movers to pack our house for our military move. Some members of the packing crew seemed nice and professional, and one definitely had a bad attitude. I let it go and chocked it up to having a bad day. Later this person was found dumping my children's things into boxes while watching television on her phone. Still, I didn't say anything. The toys she was "packing" were durable, and I was just glad she wasn't doing that in the kitchen. There were three packers and only my husband and I to watch them, and they went off to three different locations to pack. We tried to check in periodically with each of them. When we arrived at our new duty station, there were many things packed poorly so that they received damage. Boxes to games had holes punched in the sides and bottom (they could have all been placed in a box together, laying flat and stacked so that they couldn't puncture each other), my straw hat had an umbrella squashing the middle and it was packed with shoes and coats and absolutely no packing paper. Our crockpot and a platter that was given to us for our wedding were broken. Finally, things were labelled very poorly. One box was mislabelled entirely, and when it went missing and we claimed the items with Carlisle, they denied it because the items we claimed weren't what the box was labeled. Their poor packing and labeling skills contributed to lost family heirlooms. I am heartbroken about those, and Carlisle must have heartless witches in their claims department because they are outright denying the entire contents of the box they lost.”
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Linda F.
